Valencia, Valencian Community, Spain · Hybrid
Welcome to DKB Code Factory…. { { … a_place_to_stay_yourself: } } ; { { … a_place_to_stay_curious: Join DKB Code Factory as the Product Manager for Customer Service Automation and own the roadmap and backlog for PEGA-bas…
Skills: Product Management, Business Analysis, Agile, Scrum, Kanban
Valencia, Valencian Community, Spain · Hybrid
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Skills: Social and health coordination, Stakeholder management, Event organization, Content creation, Sales strategy
Valencia, Valencian Community, Spain · Hybrid
Welcome to DKB Code Factory…. { { … a_place_to_stay_yourself: } } ; { { … a_place_to_stay_curious: Lead and develop a department of Product Owners and Business Analysts across Private Customers , the Cloud Competence Cen…
Skills: Product Management, Business Analysis, People Leadership, Product Discovery, Agile Methodologies
Quesada, Andalusia, Spain · On-site
About the Role The Client Account Executive helps customers navigate one of the most important financial moments of their lives: buying property abroad. Sitting within the Redpin Payments team, the role is directly respo…
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Valencia, Valencian Community, Spain · On-site
Descripción de la empresa ¡Únete al equipo donde los sueños (y los muebles) cobran vida! 🌟 En JYSK creemos que nuestro equipo es el ingrediente secreto de nuestra receta. Por eso, aquí no solo encontrarás un trabajo, si…
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Valencia, Valencian Community, Spain · On-site
Job Requirements Job Title: Personal Cruise Consultant, EnglishWhere passion meets opportunity The best of your adventures is the one you have yet to sail! Your Purpose Join our MSC Cruises Excellence Hub in Valencia as …
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Valencia, Valencian Community, Spain · On-site
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Descripción de la empresa ¡Prueba la aventura de Dentego en Francia! Dentego, actor imprescindible de la medicina bucodental en Francia, cuenta hoy con más de 100 centros dentales y 2300 empleados dedicados a hacer que l…
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Valencia, Valencian Community, Spain · Hybrid
Welcome to DKB Code Factory…. { { … a_place_to_stay_yourself: } } ; { { … a_place_to_stay_curious: Join DKB Code Factory as the Product Manager — Premium Cards and own the product roadmap and backlog that shape premium c…
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Valencia, Valencian Community, Spain · On-site
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Skills: Customer service, Sales assistance, Cash handling, Inventory management, Stock control
Valencia, Valencian Community, Spain · On-site
$19k–$25k/yr
Descripción de la empresa ¿Quieres trabajar como Comprador/a - Administrativo/a en la plataforma digital de automoción líder en Europa? ¿Tienes experiencia en la gestión administrativa de la compraventa de vehículos? Bus…
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Valencia, Valencian Community, Spain · Hybrid
Company Description Are you ready to trade your job for a journey? Become a FlyMate! Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the…
Skills: Project Management, Waterfall Methodology, Agile Methodology, Stakeholder Management, Risk Management
Barcelona, Catalonia, Spain · Hybrid
$37k–$45k/yr
Si para ti llevar una cuenta no es solo ser "pasa-mensajes", sino sentarte con la dirección del cliente, detectar oportunidades de negocio donde otras personas ven problemas, y asegurar la rentabilidad del proyecto, tene…
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Valencia, Valencian Community, Spain · On-site
Técnico/a de Control de equipo - Boluda Shipping Ubicación: Valencia Estamos buscando un/a Técnico/a de Control de equipo para garantizar la correcta rotación de nuestros contenedores, asegurando su disponibilidad para n…
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Valencia, Valencian Community, Spain · On-site
APM Terminals At APM Terminals At APM Terminals, a global leader in port and terminal operations, we enable global trade and drive sustainable growth. What drives us forward is a mindset of always improving — observing h…
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Valencia, Valencian Community, Spain · Remote OK
🌍 Revolucionamos la energía para cambiar el mundo En Octopus Energy, no somos una eléctrica tradicional. Somos un equipo de personas apasionadas que trabaja cada día para hacer que la energía sea 100% renovable, accesib…
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Valencia, Valencian Community, Spain · On-site
Job Description: JOB MISSION: Design, develop and optimize power electronics hardware for high-performance energy conversion systems, ensuring compliance with technical, safety, thermal, EMC, reliability, and cost requir…
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Valencia, Valencian Community, Spain · On-site
En MANGO vestimos de pasión todo lo que hacemos. Con origen en Barcelona y presencia en más de 120 países, inspiramos al mundo con creatividad, innovación y autenticidad. Nuestro equipo multicultural es el motor de nuest…
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Valencia, Valencian Community, Spain · Hybrid
¿Te imaginas participando en la transformación de las principales organizaciones nacionales e internacionales? En Deloitte estamos comprometidos con generar un impacto en la sociedad, en nuestros clientes y en ti. Buscam…
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Valencia, Valencian Community, Spain · On-site
En la Red de Agencias de Santalucía contamos con personas comprometidas, positivas, con actitud emprendedora y con ganas de marcarse nuevas metas aprendiendo más cada día. Conoce cómo es el día a día como comercial de la…
Skills: Sales, Customer service, Communication, Client acquisition, Portfolio management
Valencia, Valencian Community, Spain · On-site
En la Red de Agencias de Santalucía contamos con personas comprometidas, positivas, con actitud emprendedora y con ganas de marcarse nuevas metas aprendiendo más cada día. Conoce cómo es el día a día como comercial de la…
Skills: Sales, Customer service, Communication, Client acquisition, Portfolio management
Valencia, Valencian Community, Spain • Hybrid
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
You will own the product roadmap and backlog for PEGA-based customer service automation to improve efficiency and customer experience in Business Banking. You will also lead discovery, process-mapping, and cross-functional collaboration to deliver scalable automation solutions.
The role requires 3–7+ years of experience in product management or business analysis within Agile teams. Strong skills in business process analysis, workflow optimization, and stakeholder management are essential, with banking or PEGA experience considered a plus.
Welcome to DKB Code Factory….
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Join DKB Code Factory as the Product Manager for Customer Service Automation and own the roadmap and backlog for PEGA-based automation that directly reduces handling time and improves customer experience across Business Banking. You will translate operational problems into high-impact automation, drive measurable efficiency gains, and partner closely with engineering, architects and frontline Customer Service teams to deliver reliable, scalable solutions.
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Got the feeling not to match every single requirement? Don’t worry! We encourage you to apply anyways, even if your qualifications do not align perfectly. You might still be just the right candidate for us!
{ { … aplacetostaytogether:
From Morning Daily to Afterwork Drink, team spirit is essential to us. The heart of our togetherness is that we truly are connected with each other: We not only share fun & laughter, but also honest opinions - because that's how we grow: We exchange ideas, give support in our personal development, and celebrate success together! Besides our great community, we also offer numerous other benefits...
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A place to stay {curious};
Emerged out of the Deutsche Kreditbank (DKB), Code Factory is where technological innovation meets exceptional design. Our vision is to establish Deutsche Kreditbank (DKB) as the choice for an irresistible banking experience. We create intuitive, customer-centric digital products that make banking a seamless and reliable experience for everyone. As fearless pioneers of the DKB group, our mission is to encourage experimentation and continuously challenge the status quo. Founded in 2018, we collaborate in cross-functional product teams with colleagues from DKB to build digital solutions for private and business customers. Additional, we also support in developing software to digitalize processes within DKB, being used by our own colleagues! Code Factory has evolved beyond employing just developers. We are the go-to company for UX and UI expertise, have an in-house research team, analyse data, and are guided through the complete digital product development by our agile methodologies chapter.
Offices: Friedrichstraße 200, Berlin, 10117, DE
