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Customer Service & Support Jobs in Valencia, Spain (Now Hiring) — 108 open

Mercier Consultancy logoMercier Consultancy

Spanish Speaking Customer Service Agent - Work In Sofia, Bulgaria

Valencia, Valencian Community, Spain · On-site

Entry level

Spanish Speaking Customer Service AgentAbout Mercier Consultancy Group Mercier Consultancy Group is one of Europe's most respected international recruitment and business process outsourcing firms, with a proven track rec…

Skills: Spanish Fluency, English Proficiency, Customer Support, CRM Platforms, Communication Skills

Mirpuri Group USA - PANDORA Jewelry Division logoMirpuri Group USA - PANDORA Jewelry Division

Shop Manager ECI Maella 40h (Interinidad)

Valencia, Valencian Community, Spain · On-site

Mid level

SHOP MANAGER - BOUTIQUE ECI MAELLA (Interinidad) ¿TE UNES A NUESTRA AVENTURA? Serás el Embajador/a de nuestros valores WE CARE, WE DARE, WE DELIVER, WE DREAM. Reportarás al Regional Sales Manager y serás responsable de l…

Skills: Retail Management, Team Leadership, KPI Analysis, Visual Merchandising, Customer Service Excellence

Mindrift logoMindrift

Freelance Chatbot Developer (WhatsApp / Telegram / Discord)

Valencia, Valencian Community, Spain · Remote Solely

Mid level

Mindrift is looking for skilled Bot Developers (WhatsApp Business API, Telegram Bot API, Discord API) to join the Tendem project (https://tendem.ai/) and build conversational bots and messaging-platform integrations with…

Skills: WhatsApp Business API, Telegram Bot API, Discord API, Python, Node.js

NewCo Communications logoNewCo Communications

Danish Customer Service Advisor - VALENCIA

Valencia, Valencian Community, Spain · Hybrid

$19k–$21k/yr

Entry level

<p>Calling all Customer Service Representatives! We are searching for exceptional individuals who can be the friendly voice on the other end of the line, ensuring that our customers receive exceptional care. At our compa…

Skills: Danish Proficiency, English Proficiency, Customer Service, B2B Communication, Problem Solving

MERKAL logoMERKAL

VENDEDOR/A 20 horas semanales

Valencia, Valencian Community, Spain · On-site

Entry level

👢Quiénes somos En Merkal lideramos el retail de calzado en España. Nos mueve una misión clara: ofrecer una experiencia de compra cómoda y ágil, combinando moda, confort y una atención cercana. Si te apasiona la venta y …

Skills: Customer Service, Sales Techniques, KPI Tracking, Visual Merchandising, Stock Management

A.P. Moller - Maersk logoA.P. Moller - Maersk

Customer Experience Consultant

Valencia, Valencian Community, Spain · On-site

Mid level

Are you a customer‑oriented professional with a passion for delivering exceptional experiences? Do you bring high energy, a dynamic mindset, and a drive to excel in everything you do? Do you thrive in fast‑paced, action‑…

Skills: Logistics, Spanish Fluency, English Fluency, Stakeholder Management, Customer Experience

The Estée Lauder Companies Inc. logoThe Estée Lauder Companies Inc.

Beauty Advisor/Artist Beauty Advisor

Valencia, Valencian Community, Spain · On-site

Entry level$5.2B raised

Como uno de nuestros talentosos asesores de ventas, brindarás un servicio acogedor, auténtico y personalizado a nuestros clientes para lograr todos los objetivos de ventas y servicio al cliente. Con tu pasión por la gent…

Skills: Customer Service, Sales, Relationship Building, Point Of Sale (POS), Microsoft Office

The Estée Lauder Companies Inc. logoThe Estée Lauder Companies Inc.

Beauty Advisor/Artist Beauty Advisor

Valencia, Valencian Community, Spain · On-site

Entry level$5.2B raised

Como uno de nuestros talentosos asesores de ventas, brindarás un servicio acogedor, auténtico y personalizado a nuestros clientes para lograr todos los objetivos de ventas y servicio al cliente. Con tu pasión por la gent…

Skills: Customer Service, Sales, Cosmetics Knowledge, Fragrance Knowledge, Point of Sale (POS)

Save Group logoSave Group

Asesor/a Técnico-Comercial de Telefonía - VALENCIA INDEFINIDO

Valencia, Valencian Community, Spain · On-site

Mid level

<p><strong>En Save damos una segunda vida a la tecnología</strong></p> <p>En Save reparamos, reacondicionamos y alargamos la vida útil de dispositivos electrónicos para construir un modelo de consumo más sostenible, acce…

Skills: Mobile Phone Repair, Technical Diagnosis, Customer Service, Sales Orientation, Hardware Repair

Primark logoPrimark

Operations Support

Valencia, Valencian Community, Spain · On-site

Entry level

Descripción de la empresa Tipo de contrato: Indefinido Jornada: Parcial Franja horaria: 8:00 a 17:00 Promedio de horas semanales: 35 horas semanales Porque tú marcas la diferencia En Primark nos encanta hacer las cosas a…

Skills: Planning, Organization, Attention to detail, Communication, Numerical skills

Mercier Consultancy logoMercier Consultancy

Spanish Speaking iRobot Support Specialist - Work In Sofia, Bulgaria

Valencia, Valencian Community, Spain · On-site

Entry level

Spanish Speaking iRobot Support SpecialistAbout Mercier Consultancy Group Mercier Consultancy Group is one of Europe's most respected international recruitment and business process outsourcing firms, connecting exception…

Skills: Spanish Fluency, English Proficiency, Technical Troubleshooting, Customer Support, CRM Software

NOVOMATIC Spain logoNOVOMATIC Spain

Operador/a Salón de Juego

Valencia, Valencian Community, Spain · On-site

Entry level

Buscamos una persona responsable y orientada al cliente para gestionar la atención y el correcto funcionamiento de nuestro salón de juego, garantizando el cumplimiento de la normativa y una experiencia excelente para nue…

Skills: Customer Service, Cash Handling, Conflict Management, Access Control, Incident Reporting

Mercier Consultancy logoMercier Consultancy

Spanish Speaking Content Moderator Social Media - Work In Sofia, Bulgaria

Valencia, Valencian Community, Spain · On-site

Entry level

Spanish Speaking Content Moderator Social MediaAbout Mercier Consultancy Group Mercier Consultancy Group is one of Europe's most respected international recruitment and business process outsourcing firms, renowned for co…

Skills: Spanish Fluency, English Proficiency, Content Moderation, Analytical Thinking, Attention To Detail

Aramark Healthcare+ logoAramark Healthcare+

Encargado/a de Cafeteria - Educación - Valencia

Valencia, Valencian Community, Spain · On-site

Entry level

Descripción del trabajo Servir te prepara para liderar. Como camarero de nuestro equipo dominarás el arte de crear una experiencia increíble para el cliente. Serás la persona responsable de tomar los pedidos, servir la c…

Skills: Customer Service, Interpersonal Communication, Food Service, Order Taking, Cleaning And Sanitization

Levi Strauss & Co. logoLevi Strauss & Co.

VENDEDOR/A 10H WEEKEND

Valencia, Valencian Community, Spain · On-site

Entry level$551M raised

Are You: Confident and driven?Passionate and a team player?Self-Motivated with a natural approach to sales? At Levi’s® we believe in originality, making an impact and standing up for what is important. We’d love for you …

Skills: Customer Service, Sales Techniques, Styling, Product Knowledge, Teamwork

weWow logoweWow

CX Specialist @ Otrium

Valencia, Valencian Community, Spain · On-site

Entry level

Get ready for the career adventure of a lifetime in sunny Valencia, Spain! At weWow, you'll thrive in a dynamic scale-up environment, collaborating with some of Europe’s most renowned and fastest-growing brands. Join our…

Skills: Customer Communication, Empathy, Active Listening, Conflict Resolution, KPI Management

Concentrix logoConcentrix

Hunter - (German) - Hybrid - HR03

Valencia, Valencian Community, Spain · Hybrid

$23k–$29k/yr

Mid level$2.1B raised

Job Title: Hunter - (German) - Hybrid - HR03 Job Description The Advisor II, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and…

Skills: B2B Sales, Outbound Calling, Lead Generation, Pipeline Management, Cross Selling

weWow logoweWow

CX Agent | Ace & Tate (English Native)

Valencia, Valencian Community, Spain · On-site

Mid level

Senior CX Agent | Ace & Tate As a Senior CX Agent, you will be at the forefront of resolving complex customer inquiries while continuously ensuring that every interaction leaves our customers with a positive impression. …

Skills: Customer Experience Management, Team Leadership, Problem Solving, Performance Monitoring, Coaching and Mentoring

Groupe ETAM logoGroupe ETAM

Vendedor.a Padilla 20h/sem Incorporación inmediata

Valencia, Valencian Community, Spain · On-site

Entry level

Centenario y familiar, el Grupo Etam es hoy en día líder en Francia y actor indiscutible de la lencería y de la moda en el mundo, a través de sus marcas, Etam, Undiz, Maison 123, Livy et Ysé y de una red de más de 1400 t…

Skills: Customer Service, Customer Loyalty, POS Management, Stock Management, Visual Merchandising

RISK logoRISK

Customer Support Operator

Valencia, Valencian Community, Spain · Remote OK

Entry level

Company Description: RISK inc: An International iGaming Company Pushing the Boundaries of Entertainment Who We Are: An international iGaming company specializing in identifying and fostering the growth of high-potential …

Skills: Customer Support, Live Chat, Email Communication, Troubleshooting, European Portuguese

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Showing 1–20 of 108

Mercier Consultancy logo

Spanish Speaking Customer Service Agent - Work In Sofia, Bulgaria

Mercier Consultancy

Valencia, Valencian Community, Spain • On-site

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Entry level

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  • Full-time
  • Competitive Monthly Salary, Fully Paid Training, Comprehensive Health Insurance, Fully Paid Relocation Package, Monthly Performance Bonus, Signing Bonus
  • Posted 9h ago
  • ~40 hrs/week

Responsibilities

Provide high-quality professional support to Spanish-speaking clients via phone, email, and live chat. Handle inquiries and complaints while maintaining accurate records in the CRM system to ensure customer satisfaction.

Requirements

Candidates must be native or fluent in Spanish and possess a valid EU passport. While previous customer service experience is advantageous, full training is provided for those with strong communication skills.

Full job description

Spanish Speaking Customer Service AgentAbout Mercier Consultancy Group

Mercier Consultancy Group is one of Europe's most respected international recruitment and business process outsourcing firms, with a proven track record of connecting exceptional multilingual talent with leading organisations across the continent. We specialise in placing skilled professionals in dynamic customer support services environments where language expertise and human connection are at the heart of every interaction. At Mercier Consultancy Group, we are committed to building careers — not just filling positions — and we pride ourselves on supporting every candidate through a seamless, fully guided relocation journey.

Job Overview

We are currently seeking a motivated and customer-focused Spanish Speaking Customer Service Agent to join a thriving customer support services team based on-site in Sofia, Bulgaria. This is a fantastic opportunity for Spanish-speaking professionals to launch or advance their career in the customer support services industry, working within a multicultural, fast-paced, and professionally rewarding environment. If you are searching for Spanish-speaking jobs that offer genuine growth, exceptional benefits, and the excitement of living in a vibrant European city, this Spanish Speaking Customer Service Agent position in Bulgaria could be the perfect next step for you.

Key Responsibilities
  • Deliver high-quality, professional customer support to Spanish-speaking clients via telephone, email, and live chat channels.
  • Handle inbound customer enquiries, complaints, and service requests with empathy, accuracy, and efficiency in line with company standards.
  • Accurately log and update all customer interactions and case details within the client relationship management (CRM) system.
  • Identify customer needs, troubleshoot issues, and provide timely resolutions, escalating complex cases to the appropriate support tier when necessary.
  • Maintain an in-depth understanding of the client's products, services, and policies to deliver informed and consistent customer support.
  • Collaborate with cross-functional teams and team leaders to continually improve service quality and customer satisfaction scores.
  • Meet and consistently exceed individual and team performance targets, including response time, resolution rate, and customer satisfaction metrics.
  • Contribute positively to a supportive and inclusive team culture within the customer support services department.
  • Native or fluent Spanish language skills, both spoken and written, are essential for this role.
  • A valid EU passport is mandatory for this position.
  • A good working knowledge of English is required for internal communication and training purposes.
  • Previous experience in customer support services, call centre operations, or a client-facing role is advantageous, though not strictly required — full training is provided.
  • Strong interpersonal and communication skills, with the ability to remain calm, professional, and solution-oriented under pressure.
  • Comfortable working with digital tools, CRM platforms, and standard office software in a fast-paced on-site environment.
  • A positive, team-first attitude and a genuine desire to deliver outstanding customer experiences.
What We Offer
  • Competitive Monthly Salary reflecting your skills and experience within the customer support services industry.
  • Fully Paid Training to ensure you are thoroughly prepared and confident from day one.
  • Comprehensive Health Insurance coverage for your peace of mind.
  • Fully Paid Relocation Package including your flight, airport transfer, and hotel accommodation upon arrival in Sofia.
  • Monthly Performance Bonus rewarding your dedication and results in the customer support services environment.
  • €1,500 Signing Bonus (one-time payment) exclusively for new hires joining the team.
  • Clear career progression pathways and professional development opportunities within a growing international organisation.
  • And Much More — including a supportive multicultural workplace, team events, and ongoing mentorship from experienced professionals.
Life in Bulgaria

Relocating to Bulgaria means embracing one of Eastern Europe's most captivating and affordable destinations. Bulgaria is a country of extraordinary contrasts — from the cosmopolitan energy of Sofia's café-lined boulevards and thriving arts scene, to the breathtaking beauty of the Balkan mountains, ancient Thracian heritage sites, and the stunning Black Sea coastline. Bulgaria enjoys a rich four-season climate, with warm, sun-filled summers and crisp, snow-dusted winters that make it a playground for outdoor enthusiasts and culture lovers alike. As one of the most cost-effective countries in the European Union, Bulgaria allows you to enjoy an excellent quality of life without the financial pressures common in Western European capitals.

Sofia, the capital of Bulgaria, is a dynamic and rapidly developing city that has become an increasingly popular hub for international professionals and multilingual talent working in customer support services. Bulgaria's capital boasts a superb selection of international cuisine, vibrant nightlife, world-class sports facilities, and a warm, welcoming community that makes settling in feel natural and effortless. Whether you are drawn to Bulgaria for its affordability, its culture, or simply the adventure of a fresh start in Europe, you will find that life here is rich, rewarding, and full of possibility. For Spanish-speaking professionals exploring jobs in Bulgaria, Sofia truly offers the ideal blend of professional opportunity and personal fulfilment.

How to Apply

Are you a Spanish-speaking professional ready to take on an exciting new challenge in the customer support services industry? Do not miss this outstanding opportunity to secure a Spanish Speaking Customer Service Agent position in Bulgaria and benefit from a fully paid relocation package, a generous €1,500 signing bonus, and a monthly performance bonus — all backed by the expertise and care of Mercier Consultancy Group. Whether you are actively searching for jobs in Bulgaria or simply exploring your options for Spanish-speaking jobs across Europe, we would love to hear from you. Click Apply Now to submit your application and a member of our dedicated recruitment team at Mercier Consultancy Group will be in touch to guide you through every step of the process. Your next great adventure starts here.

Related keywords

Customer ServiceBPOCRMMultilingual SupportSofia BulgariaRelocation PackageCall CentreClient Relationship ManagementSpanish LanguageCustomer Satisfaction

About Mercier Consultancy

LinkedInVisit site

Mercier Consultancy - Making Connections - Delivering Results

Industry
Business Consulting and Services
Company size
2-10 employees
LinkedIn followers
18,295
View all jobs at Mercier Consultancy

Frequently asked questions

How many Customer Service & Support jobs are open in Valencia, Spain right now?

There are currently 108 open customer service & support positions in Valencia, Spain listed on Clera. New openings are added daily as companies post roles.

Which companies are hiring for Customer Service & Support roles in Valencia, Spain?

Companies currently hiring include Mercier Consultancy, weWow, The Estée Lauder Companies Inc., Lidl Slovenija, Indie Campers, among others. Browse the listings above to see every active employer.

Are there remote or hybrid Customer Service & Support jobs in Valencia, Spain?

Yes — 21 of the 108 open customer service & support positions offer remote or hybrid work (10 remote, 11 hybrid).

How do I apply for Customer Service & Support jobs in Valencia, Spain?

Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.

Customer Service & Support jobs in other cities

Madrid, SpainBarcelona, SpainMálaga, SpainSeville, SpainPalma de Mallorca, SpainMarbella, SpainMadrid, SpainZaragoza, SpainAlacant / Alicante, SpainGirona, Spain

Other jobs in Valencia, Spain

EngineeringTechnologyManagement & LeadershipSoftwareConsultingSalesRetailData & AnalyticsManufacturingLogistics

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