Guadalajara, Castile-La Mancha, Spain · On-site
Req ID: 379895 NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply n…
Skills: Technical Troubleshooting, Customer Service, Incident Management, Call Center Operations, Clinical Application Support
Guadalajara, Castile-La Mancha, Spain · On-site
Vive tu propósito y marca la diferencia con Grupo PiSA. Con más de 80 años de historia, Grupo PiSA es una empresa 100% mexicana comprometida con la salud y el bienestar de millones de personas, tanto en México como a niv…
Skills: Sales, Collections, Sales planning, Customer service, Geographic territory management
Guadalajara, Castile-La Mancha, Spain · Remote OK
Req ID: 375510 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are…
Skills: Core Java, SQL, Splunk, Git, ServiceNow
Guadalajara, Castile-La Mancha, Spain · On-site
Req ID: 380846 NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply n…
Skills: Technical Troubleshooting, Customer Service, Incident Management, English Proficiency, Call Center Operations
Guadalajara, Castile-La Mancha, Spain · On-site
Req ID: 380842 NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply n…
Skills: Technical Troubleshooting, Customer Service, Incident Management, English Proficiency, Call Center Operations
Guadalajara, Castile-La Mancha, Spain · On-site
ID de la solicitud: 267393 Únase a un equipo ganador con un propósito claro, comprometido con el logro de resultados en una cultura inclusiva y de alto desempeño. BANQUERO/A PREMIUM Ofrecemos: Sueldo base mensual Bono me…
Skills: Portfolio Management, Financial Advisory, Sales Management, Customer Relationship Management, Financial Analysis
Guadalajara, Castile-La Mancha, Spain · On-site
Req ID: 380845 NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply n…
Skills: Technical Troubleshooting, Customer Service, Incident Management, English Proficiency, Call Center Operations
Guadalajara, Castile-La Mancha, Spain · On-site
Req ID: 376848 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply no…
Skills: Portuguese, Spanish, Customer Service, L1 Support, Hardware Troubleshooting
Guadalajara, Castile-La Mancha, Spain · On-site
Req ID: 380843 NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply n…
Skills: Technical Troubleshooting, Customer Service, Incident Management, English Proficiency, Typing
Guadalajara, Castile-La Mancha, Spain · On-site
Req ID: 380845 NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply n…
Skills: Technical Troubleshooting, Customer Service, Incident Management, English Proficiency, Typing
Guadalajara, Castile-La Mancha, Spain · On-site
ID de la solicitud: 267395 Únase a un equipo ganador con un propósito claro, comprometido con el logro de resultados en una cultura inclusiva y de alto desempeño. BANQUERO/A PREMIUM Ofrecemos: Sueldo base mensual Bono me…
Skills: Portfolio Management, Financial Advisory, Sales Management, Customer Relationship Management, Financial Analysis
Guadalajara, Castile-La Mancha, Spain · On-site
ID de la solicitud: 267396 Únase a un equipo ganador con un propósito claro, comprometido con el logro de resultados en una cultura inclusiva y de alto desempeño. BANQUERO/A PREMIUM Ofrecemos: Sueldo base mensual Bono me…
Skills: Portfolio Management, Financial Advisory, Sales Management, Customer Relationship Management, Financial Analysis
Guadalajara, Castile-La Mancha, Spain · On-site
ID de la solicitud: 261952 Únase a un equipo ganador con un propósito claro, comprometido con el logro de resultados en una cultura inclusiva y de alto desempeño. BANQUERO/A PREMUM Ofrecemos: Sueldo base mensual Bono men…
Skills: Portfolio Management, Financial Advisory, Sales Management, Customer Relationship Management, Financial Analysis
Guadalajara, Castile-La Mancha, Spain · On-site
ID de la solicitud: 267394 Únase a un equipo ganador con un propósito claro, comprometido con el logro de resultados en una cultura inclusiva y de alto desempeño. BANQUERO/A PREMIUM Ofrecemos: Sueldo base mensual Bono me…
Skills: Portfolio Management, Financial Advisory, Sales Management, Customer Relationship Management, Financial Analysis
GC Realty & Development, LLCGuadalajara, Castile-La Mancha, Spain · Remote Solely
$8/hr–$12/hr
Do you have US Property Management experience and thrive on the hustle and chaos of this business? GC Realty & Development is a Chicago property management firm. Since 2003 we have grown to 1,500 units for more than 600 …
Skills: Property management, Client relationship management, Financial reporting, Conflict resolution, Maintenance coordination
Guadalajara, Castile-La Mancha, Spain · Hybrid
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seek…
Skills: Troubleshooting, Technical support, Helpdesk, Hardware diagnostics, Software support
Guadalajara, Castile-La Mancha, Spain · Hybrid
Req ID: 383368 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are…
Skills: Technical support, Troubleshooting, Hardware diagnostics, Software support, Helpdesk
Guadalajara, Castile-La Mancha, Spain · On-site
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seek…
Skills: Customer service, Hardware support, MS Office, Technical support, Troubleshooting
Guadalajara, Castile-La Mancha, Spain · On-site
Req ID: 379381 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are…
Skills: IT Service Desk Support, Troubleshooting, Customer Service, Windows 10, MacOS
Guadalajara, Castile-La Mancha, Spain · On-site
Vive tu propósito y marca la diferencia con Grupo PiSA. Con más de 80 años de historia, Grupo PiSA es una empresa 100% mexicana comprometida con la salud y el bienestar de millones de personas, tanto en México como a niv…
Skills: Customer service, Inventory management, Photocopying equipment operation, Binding equipment operation, Office supply management
Guadalajara, Castile-La Mancha, Spain • On-site
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Handle inbound customer calls in a 24/7 call center environment to support clinical applications for healthcare customers. Track, document, and resolve or escalate incident tickets related to workflow, access, and functionality.
Requires a high school diploma and at least 4 years of service desk experience or an equivalent combination of education and technical troubleshooting. Candidates must be flexible to work nights, weekends, and holidays.
Req ID: 379895
NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
All candidates are required to be shift flexible. Night, weekend, and/or holiday work will be required. Schedule can be changed as per client and business requirements or training needs. Additionally, overtime may be required depending on business requirements.
NTT DATA Services is committed to improving patient outcomes by creating efficiencies across the healthcare ecosystem. A recognized leader in the healthcare space, the company delivers targeted segment solutions including patient engagement, predictive analytics, healthcare cloud hosting, integration and interoperability, clinical and claims application implementation, revenue cycle management and policy administration, in addition to core managed infrastructure, application and business process services. Clients include more than 1,800 hospitals, 2,200 long-term care facilities, 225 acute care facilities, 43,000 clinicians, 1,000 physician practices and 50 insurance providers in support of 65 million policy holders.
Job Responsibilities Include:
This position will be a part of our Provider Clinical Service Desk, as an agent primarily handling inbound customer calls. This is a call center environment in which we support our customers 24x7x365
All candidates will have to be shift flexible. Shift work is required including nights, weekends, and/or holidays. Account specific training is conducted during day shift hours, regardless of assigned shift.
Respond to incoming service desk calls from healthcare customers regarding the clinical aspects of various clinical applications such as Epic, Cerner, McKesson and Meditech. Incidents may include, but are not limited to workflow issues, application errors, user access, and functionality
Track and document the appropriate comments, and close or escalate the incident tickets and related issues in a timely manner
Responsible for driving resolution of incidents on a 24/7 desk
Read text on computer screens for the duration of the shift
Remain at designated workspace and in the phone queue for an 8 to10-hour period with scheduled breaks
Ensure a quiet, private workspace with high speed, wired internet
Travel up to 10% of the time, if required
Lift up to 25 lbs. if needed for equipment setup
Have a working cell phone for manager communication and Two-Factor Authentication
Basic Qualifications:
Minimum of 4 years of service desk / helpdesk experience or equivalent combination of education and technical troubleshooting experience (i.e., 2 years of work experience and 2 years of technical education)
Minimum of 1 year of technical troubleshooting experience
High school diploma or equivalent required
Preferred Skills:
Experience in a call center environment
Demonstrate a service philosophy in all interactions with clinicians and colleagues
Effective communication and interpersonal skills
Proficient typing and English language skills (both verbally and in writing)
Strong listening capabilities to fully understand caller’s needs / requests
Exceptional ability to work optimally in a fast-paced environment
This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc., or its subsidiaries. Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.
About NTT DATA Services
NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure, and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.
NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law. To learn more, please visit https://us.nttdata.com/en/about-us/content/diversity-and-inclusion . Furthermore, NTT DATA Services will make accommodations for eligible applicants on a case-by-case basis. Please email [email protected] for assistance.
NTT DATA, Inc. is a trusted global innovator of business and technology services. We're committed to helping clients innovate, optimize and transform for long-term success. Our R&D investments help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity.
Offices: 7950 Legacy Drive, Suite 900, Plano, Texas 75024, US · 18 S End Road, Bengaluru, Karnataka 560004, IN
There are currently 76 open customer service & support positions in Guadalajara, Spain listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include NTT DATA North America, PiSA Farmacéutica, Scotiabank, The Estée Lauder Companies Inc., Samsonite, among others. Browse the listings above to see every active employer.
Yes — 19 of the 76 open customer service & support positions offer remote or hybrid work (11 remote, 8 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
