Aven Hospitality is an innovative technology provider powered by SynXis®, the leading global hospitality commerce and distribution platform. We empower hoteliers around the world to exceed expectations, solve daily chall…
Madrid, Community of Madrid, Spain · Remote Solely
Senior
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Madrid, Community of Madrid, Spain · Remote Solely
Mid level
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Madrid, Community of Madrid, Spain · On-site
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Mid level
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Full-time
Posted 1d ago
~40 hrs/week
Remote in Spain
Responsibilities
The Customer Success Manager will help clients achieve commercial outcomes and drive value realization through tailored success plans. They will collaborate with the commercial team to ensure customer engagement, revenue retention, and successful renewals.
Requirements
Candidates must meet minimum criteria to support customer goal attainment and revenue expansion. The role requires the ability to enable an efficient and expandable team within the hospitality technology sector.
Full job description
Aven Hospitality is an innovative technology provider powered by SynXis®, the leading global hospitality commerce and distribution platform. We empower hoteliers around the world to exceed expectations, solve daily challenges, and stay ahead of the competition.
With our comprehensive portfolio of solutions, hoteliers can manage distribution, retailing, payments, operations, and more. Providing hoteliers the tools to maximize revenue, improve operational efficiency, and deliver personalized guest experiences that drive satisfaction. Our tools are built to seamlessly integrate with each hotelier’s unique strategy, elevating guest satisfaction and creating meaningful connections.
We are pioneering AI in hospitality technology to unlock new opportunities, drive efficiency, and personalize the guest experience. By prioritizing stability, scalability, and data-driven insights, we equip hoteliers to adapt and thrive in an ever-changing landscape, ready for whatever comes next.
The Customer Success Managers will work with our customers to achieve their desired commercial outcomes as outlined in their customer success plan and drive value realization. The customer success managers will work closely with our commercial team to facilitate greater customer engagement and revenue retention/expansion. The Customer Success Manager will be expected to support efforts to stand up and enable an efficient and expandable team. The team’s success will be measured on how well they support customer value realization and goal attainment, revenue retention and expansion, and successful renewals.
We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses. Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process.
Related keywords
SynXisHospitality CommerceDistribution PlatformAI in HospitalityRevenue ManagementCustomer Success PlanSaaSHospitality TechnologyData-Driven InsightsScalability
Hospitality Solutions is now Aven Hospitality.
Aven Hospitality, formerly Sabre Hospitality Solutions, is an independent global technology and SaaS leader in the hospitality industry, powering how hotels sell, distribute, and deliver guest experiences.
SynXis, the leading global hospitality commerce and distribution platform, coordinates hotel information across 600+ integrations to ensure accuracy, consistency, and competitiveness wherever travelers discover, compare, and book.
Trusted by 35,000+ hotels across 175 countries, Aven Hospitality serves as the connective layer behind many of the world’s most iconic brands—simplifying complexity behind the scenes so hoteliers can operate with confidence today and stay ready for what’s next.
Offices: 3150 Sabre Drive, Southlake, TX 76092, US
How many Customer Service & Support jobs are open in Madrid, Spain right now?
There are currently 616 open customer service & support positions in Madrid, Spain listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Madrid, Spain?
Companies currently hiring include The Estée Lauder Companies Inc., MSX International, CaixaBank, ILUNION, Grupo de Seguros El Corte Inglés, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Madrid, Spain?
Yes — 179 of the 616 open customer service & support positions offer remote or hybrid work (42 remote, 137 hybrid).
How do I apply for Customer Service & Support jobs in Madrid, Spain?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.