Madrid, Community of Madrid, Spain · Remote OK
The Role Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced, dynamic environment? We're looking for a Customer Experience Agent to join our team and ensure that every cust…
Skills: Customer support, Issue resolution, Ticket management, Communication skills, Problem-solving
Madrid, Community of Madrid, Spain · Hybrid
Company Description MSX International Group is the leading global provider of outsourced business solutions for the automotive industry making business in more than 80 countries. MSXI’s deep industry expertise combined w…
Skills: Customer service, Communication, French, English, Data entry
Madrid, Community of Madrid, Spain · Hybrid
Sobre el proyecto Nos encontramos en proceso de selección de Dinamizadores/as de Formación Online para participar en un proyecto formativo vinculado a una licitación. La persona seleccionada será responsable de acompañar…
Skills: Online training facilitation, Student engagement, Learning management, Conflict resolution, Communication skills
Madrid, Community of Madrid, Spain · On-site
Buscamos un/a Administrativo/a contable para incorporarse a un proyecto estable de la Administración Pública, dando soporte en tareas administrativas y de gestión operativa dentro de un entorno dinámico y de contacto con…
Skills: Administrative support, Accounting support, Document management, Digitalization, Travel expense validation
Madrid, Community of Madrid, Spain · On-site
Somos un grupo global de concesiones y desarrollo de infraestructuras que cotiza en el selectivo español Ibex 35. Estamos presentes en más de 15 países en cuatro continentes, en los que desarrollamos proyectos innovadore…
Skills: Data analysis, Excel, Salary benchmarking, Reporting, Variable compensation management
Madrid, Community of Madrid, Spain · On-site
Company Description John Crane est un leader mondial en matière de solutions d'équipements rotatifs, fournissant des technologies et des services d'ingénierie aux industries de transformation. La société conçoit et fabri…
Skills: Sourcing, Procurement, Negotiation, Contract management, Stakeholder management
Madrid, Community of Madrid, Spain · On-site
Descripción de la empresa Accor es uno de los principales grupos hoteleros del mundo, con una amplia presencia internacional y una cartera de reconocidas marcas hoteleras. Su propósito es ofrecer experiencias memorables …
Skills: Hotel reception, Opera Cloud, Customer service, Communication, Teamwork
Madrid, Community of Madrid, Spain · Hybrid
About Nômade Temple Madrid Nômade Temple Madrid is more than a space, it is a vibrant hub where community, creativity, and conscious living meet in the heart of the city. Inspired by the bohemian and soulful essence of t…
Skills: Financial strategy, Financial management, Budgeting, Forecasting, Financial reporting
Madrid, Community of Madrid, Spain · Hybrid
Controlling & Accounting, Valencia PropHero is an AI-driven marketplace transforming property investment. Backed by global VCs and founded by McKinsey alumni, we’re expanding our team. Join our thriving, and flexible cul…
Skills: Accounting, Financial reporting, Invoicing, Reconciliation, Microsoft Dynamics 365 Business Central
Madrid, Community of Madrid, Spain · On-site
Si te apasiona el mundo de la administración y tienes ganas de poner en práctica tus conocimientos, ¡esta es tu oportunidad! Orenes Grupo, holding empresarial con más de 50 años de experiencia en sector del juego privado…
Skills: Accounting, Taxation, Financial reporting, Microsoft Office, Excel
Madrid, Community of Madrid, Spain · Hybrid
$20k–$22k/yr
¿Te encantan los números y las cuentas? ¿Eres inconformista y te motiva la innovación y la sostenibilidad? ¿Te gustaría generar impacto real en el mundo con tu trabajo? ¡Keep reading! 👇 Bajo la premisa “Solving challeng…
Skills: Accounting, Financial reporting, Excel, Analytical skills, Adaptability
Madrid, Community of Madrid, Spain · On-site
Company Description MSX International Group es el proveedor líder mundial de soluciones comerciales externalizadas para la industria automotriz y opera en más de 80 países. La amplia experiencia de MSX en la industria, c…
Skills: Customer service, Automotive industry knowledge, Back office, Administrative tasks, Spanish
Madrid, Community of Madrid, Spain · On-site
$21k/yr
Descripción de la empresa MSX International Group es el proveedor líder mundial de soluciones comerciales externalizadas para la industria automotriz y opera en más de 80 países. La amplia experiencia de MSX en la indust…
Skills: Customer service, Automotive industry knowledge, Back office, Administrative tasks, Communication skills
Madrid, Community of Madrid, Spain · On-site
¿Qué buscamos? Valorable título en Educación General Básica o título en ESO. Deseable experiencia previa en labores de limpieza (edificios, oficinas, locales, zonas comunes, etc.…) Se valorará positivamente conocimiento …
Skills: Cleaning, Floor cleaning, Window cleaning, Chemical product handling, Facility maintenance
Madrid, Community of Madrid, Spain · On-site
R0001557 Junior Accounting Specialist Spain (Open) We’re Nadara. We work harmoniously with the power of nature and the communities around us to power lifetimes to come. We call our approach ‘living energy’. We don’t just…
Skills: Accounting, Tax management, Financial reporting, VAT returns, Bank reconciliation
Madrid, Community of Madrid, Spain · On-site
¿Qué buscamos? Valorable experiencia en puestos de Administrativo/a, gestión de ayudas públicas. Conocimientos de informática nivel usuario avanzado (CMR, Word, Excel, Outlook, Office 365). Orientación al público y capac…
Skills: Public assistance management, Administrative support, Customer service, Computer literacy, Microsoft Office 365
Madrid, Community of Madrid, Spain · On-site
¿Qué buscamos? Deseable experiencia previa realizando labores de limpieza (edificios, oficinas, locales, zonas comunes, baños, etc…) Disponibilidad de incorporación inmediata y movilidad geográfica porque el puesto de tr…
Skills: Cleaning, Disinfection, Facility maintenance, Waste management, Equipment handling
Madrid, Community of Madrid, Spain · On-site
OFERTA ¿Te gustaría formar parte de una compañía internacional líder en soluciones de almacenamiento y transporte de graneles líquidos, gases y nuevos vectores energéticos? Si la respuesta es sí, ¡sigue leyendo porque es…
Skills: Payroll management, SAP HR, SuccessFactors, Employee Central, Data entry
Madrid, Community of Madrid, Spain · On-site
Misión del puesto de trabajo: Situado en la sofisticada Milla de Oro, a pie de las tiendas más exclusivas del barrio de salamanca, BLESS Hotel Madrid es la nueva marca de gran lujo 5 estrellas, creada por la cadena hotel…
Skills: Customer service, Conflict resolution, Check-in and check-out management, Communication, Attention to detail
Madrid, Community of Madrid, Spain · On-site
DESCRIPCION DE LA VACANTE: Personal limpieza CON DISCAPACIDAD - zona Algete (Madrid). Funciones: Limpieza de oficinas y nave industrial. Se requiere: Certificado de discapacidad + 33%. Experiencia en puestos de limpieza.…
Skills: Cleaning, Industrial cleaning, Office cleaning
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Customer Experience Agent will handle customer inquiries, resolve service-related issues, and manage ticket-related tasks to ensure a seamless experience. They will also engage with customers via email and chat while maintaining the company's online reputation.
Candidates must hold a higher education degree and possess at least two years of experience in a customer service role. Proficiency in English and Spanish, along with strong technical skills in Google Suite and Zendesk, is required.
Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced, dynamic environment? We're looking for a Customer Experience Agent to join our team and ensure that every customer interaction is handled with care, efficiency, and professionalism.
In this role, you’ll be the first point of contact for our customers, helping to resolve their inquiries, manage ticket-related issues, and ensure a seamless experience. If you're a proactive problem-solver with strong communication skills, we’d love to hear from you!
Handle customer inquiries and resolve service-related issues efficiently.
Identify the cause of problems, provide clear solutions, and follow up to ensure resolution.
Coordinate with our ticket providers to resolve any issues.
Deliver tickets manually when necessary to ensure a smooth customer experience.
Engage with customers via email and chat, ensuring a positive and supportive experience.
Assist in managing our online reputation, responding to feedback professionally and proactively.
A higher education degree is required.
Minimum 2 years of experience in a customer service role.
Familiarity with online tools such as Zendesk is a plus.
Proficiency in Google Suite (Gmail, Google Docs, Sheets, etc.).
High level of English & Spanish, with strong grammar skills.
Excellent interpersonal and communication skills, with a customer-focused approach.
Ability to demonstrate empathy and handle customer concerns professionally.
Strong problem-solving skills, with the ability to troubleshoot and resolve customer issues effectively.
High attention to detail, ensuring accuracy in communication and ticket processing.
🕒 Schedule:
37.5 hours per week
5 days a week, including Saturdays and Sundays
Rotating shifts (9:30 AM – 6 PM / 5 PM – 1:30 AM)
📄 Contract Type:
6-month contract with the possibility of extension.
📅 Start Date:
Immediate availability required.
Note: "This is a fully remote position; however, the candidate must be based in Spain to ensure compliance with local financial regulations and business requirements."
Remote Work in Spain 🏡: Work from anywhere in Spain, with flexibility to suit your needs.
Be part of a dynamic and supportive customer service team 🚀
Co-Working Spaces: Prefer an office? Enjoy access to our co-working spaces in Madrid and Barcelona—furry friends welcome!
Hellotickets Credit : Receive €200 annually to enjoy Hellotickets events and experiences.
Hellotickets is a leading global platform and passionate provider of travel experiences, tours and activities, helping explorers find their way to more wonder in the world.
Founded in 2017 by industry veterans Jorge Díaz Largo and Alberto Martinez, the brand is built on the belief that travel experiences and the emotions they inspire result in lives lived more fully, lives lived large. And living large is what we all should do.
Resolutely focused on the live large experience, Hellotickets is based on a 4-day workweek and full remote model, with a team of 90 employees living around the world.
Hellotickets is supported by early stage growth experts including Chris Colbert, Former Managing Director of the Harvard Innovation Labs, Pillar VC, a top U.S. venture capital firm, and Techstars, one of the biggest success accelerators in the world.
We are proud to have an inclusive workplace environment that will foster your development regardless of gender, civil status, family status, sexual orientation, religion, age, disability, education level, or race.
The experiences and ticketing platform connecting you to your next favourite memory.
Hellotickets is a leading global platform and passionate provider of travel experiences, tours and activities, helping explorers find their way to more wonder in the world. Founded in 2017 by industry veterans Jorge Díaz Largo and Alberto Martinez, the brand is built on the belief that travel experiences and the emotions they inspire result in lives lived more fully, lives lived large. And living large is what we all should do. Resolutely focused on the live large experience, Hellotickets is based on a 4-day workweek and full remote model, with a team of over 90 employees living around the world. Hellotickets is supported by early stage growth experts including Chris Colbert, Former Managing Director of the Harvard Innovation Labs, Pillar VC, a top U.S. venture capital firm, and Techstars, one of the biggest success accelerators in the world.
Offices: Paseo de las Delicias, 31, Madrid, Community of Madrid 28045, ES
There are currently 821 open administrative positions in Madrid, Spain listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include ILUNION, ACCIONA, IE Foundation, Fever, Grupo Santalucía, among others. Browse the listings above to see every active employer.
Yes — 319 of the 821 open administrative positions offer remote or hybrid work (21 remote, 298 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
