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$15/hr–$22/hr
Full-time
high school
401k With Company Matching, Medical Insurance, Dental Insurance, Vision Insurance, Free Internet, Discounted Cox Services
Posted 53d ago
~40 hrs/week
Responsibilities
The associate is responsible for driving sales and retention by demonstrating product capabilities and providing exceptional customer service. Duties include handling cash, managing store opening/closing procedures, and participating in product demos and workshops.
Requirements
Candidates must have a high school diploma or equivalent and be fluent in both written and spoken Spanish. Required abilities include meeting sales targets, lifting 25-50 pounds, and working a flexible schedule including weekends and holidays.
Full job description
Company
Cox Communications, Inc.
Job Family Group
Sales
Job Profile
Solutions Specialist Mobile - CCI
Management Level
Individual Contributor
Flexible Work Option
No remote option; must work at a specified Cox location
Travel %
No
Work Shift
Variable
Compensation
Hourly pay rate is $15.29 - $22.88/hour. The hourly rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the hourly range identified herein, this role is also eligible for an annual incentive/commission target of $15,348.00.
Job Description
Ever stepped into a retail store and had a phenomenal customer service experience? Felt great, didn’t it? How would you like to be responsible for creating those experiences with the potential of earning $51,726 per year? Well, we can help make that happen.
Cox Communications is looking for a Bilingual Retail Sales Associate who creates those experiences; someone who connects easily with others and can drive sales while making customers feel special. So, if you love to learn, then take your newfound knowledge and create mind-blowing customer satisfaction; you’re right where you need to be. Keep reading to learn more about this opportunity to connect customers with Cox’s game-changing technology, products, and services.
This job requires you to follow the retail routine of working some evenings, weekends, and holidays. You’ll also need to be comfy with reporting to your Store Manager, as well as taking guidance from the Assistant Store Manager and other team Specialists.
What You’ll Do
Explain and demonstrate product capabilities as well as offer suggestions based on customer's wants and needs
Meet or exceed targets regarding customer experience, sales, and retention.
Assist with the opening/closing of one of our store retail environments.
Properly handle cash
Engage in workshops, special events, and product demos
Support your fellow sales agents when needed
Continuously expands knowledge of current Cox products as well as competitor product offerings by participating in regular training classes
May be required to work in other locations in the same geographical area.
What’s In It for You?
Excellent question, and we have some good answers that we hope you like.
• As part of a customer loyalty-driven team, there is a variable targeted total compensation of $51,726 ($24.87/hr.) while high earners (the top 10%) reach an average annual compensation of just over $66,753 ($32.09 hr.) Targeted total compensation may vary based on factors including, but not limited to: location, candidate experience level, and successful completion of minimum sales targets. Compensation includes a full-time hourly base rate of $17.49 per hour plus monthly targeted commissions of $1,279. Employees also receive a ramp period of up to 2 months to adjust to commission earnings.
• We want you to feel cared for and respected (like you do with our customers), and that starts with Cox’s highly competitive pay plus uncapped commission plan and other compensation perks (401k + company matching, comprehensive medical benefits, etc.). We also offer free Internet and other Cox discounted services, tuition reimbursement for academic pursuits, adoption assistance, paid time off to volunteer, childcare and eldercare resources, pet insurance and much more.
• Good work should be rewarded, and not just with a healthy paycheck. The Cox culture is one that values people more than technology, so it’s our goal to make sure you feel recognized for your contributions. It’s also important to work alongside colleagues who “get you.” At Cox, you’ll find a workplace where relationships are crafted with care and successes are celebrated with high fives. We strive to create an environment where you can do you, and everyone from leadership to new hires can support and feel supported.
• Growth is a good thing, and you’ll have opportunities to learn and train so you can sharpen your skills and explore opportunities across the Cox family of businesses that will continue to challenge and empower you. In the future, you may have the opportunity to cultivate customer relationships in other sectors where we operate like cleantech, health care and new forms of transportation mobility.
Who You Are
Qualifications:
Minimum:
HS diploma/GED or up to 2 years of relevant work experience
Ability to meet established sales, retention, and customer experience targets
Strong interpersonal and communication skills to effectively sell products using a consultative, solutions-based approach and influence customer decisions
Ability to build relationships and adapt to a diverse customer base
Ability to multi-task and prioritize in a service-oriented, fast-paced team environment
Ability to be mobile within the store for long periods of time to greet customers and demonstrate products and services
Computer literacy with an aptitude for learning communication products, services, and accessories
Willingness to work a flexible schedule which includes weekends, evenings, and holidays
Ability to lift 25-50 pounds to help manage stock room inventory
Fluency in Spanish, both written and spoken
Preferred:
Some college experience with a focus in sales, business and/or management
One year of experience in related field (i.e. Sales, Retail Sales, Service Industry, etc.)
Experience selling Wireless/Mobile products
Come join the Cox family of businesses and make your mark today!
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Cox Communications is all about creating moments of real human connection; and for employees, that’s true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we’re creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
EOE, including disability/vetsApplicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
Leading-edge technology. Fast, reliable services. Business-class support
Industry
Technology, Information and Internet
Company size
10,001+ employees
Founded
1898
Headquarters
Atlanta, Georgia
LinkedIn followers
17,162
Cox Business provides a wide range of technology solutions for businesses of all sizes with reliable, scalable products and services tailored to your unique needs. From fiber internet and best-in-class #cloud solutions to secure networks and advanced communication tools, we equip your business for success in today's fast-paced digital world. With our dedicated team of experts, we deliver personalized support and proactive solutions, ensuring your technology works as hard as you do. Choose Cox Business and experience the difference a true technology partnership can make.
Offices: 6305 Peachtree Dunwoody Rd, Atlanta, Georgia 30328, US