Sletten Construction is looking for an IT Help Desk Technician to support our Las Vegas office. The IT Help Desk Technician will report to the System Administrator and the Division Manager and will assist in daily inform…
California City, California, United States · On-site
$45/hr–$45/hr
Mid level
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Full-time
Posted 3d ago
Apply by Sep 23
~40 hrs/week
Responsibilities
The technician will handle help desk tickets and provide technical support via remote and in-person channels. Responsibilities include account management, user training, and assisting with hardware and software implementations.
Requirements
Candidates must be proficient in basic computer skills, operating systems, and network administration protocols. Strong communication skills and the ability to simplify technical language for users are required.
Full job description
Sletten Construction is looking for an IT Help Desk Technician to support our Las Vegas office. The IT Help Desk Technician will report to the System Administrator and the Division Manager and will assist in daily information technology duties. This position requires a strong attention to detail with excellent communication skills.
Duties and Responsibilities
Accepting, reviewing and acting on help desk tickets
Providing an in-person or remote technical support through email, phone and web-based platforms
Pinpointing technical issues based on reported systems and diagnostic reports
Using remote-control software to actively repair user issues
Performing basic account management tasks, such as resetting passwords and adjusting key settings
Training new employees or users on new software or repair processes
Assisting with routine tasks, such as inventory management
Creating and maintaining work logs that document user interactions for all projects
Assisting with new software and hardware launching and implementation
All other tasks or projects assigned
Qualifications
Technical proficiency in basic computer skills, popular operating systems and employer-specific hardware and software
Understanding of network administration, including protocols and IP addressing
Knowledge of software installation and configuration processes
Ability to troubleshoot quickly
Strong written and verbal communication skills
Ability to simplify technical language into easy-to-understand phrasing
Patience and empathy when helping users
Excellent time management and organizational skills
Additional Information
Work location is in Las Vegas, NV
Office environment requires sitting and standing
Related keywords
IT Help DeskNetwork AdministrationIP AddressingRemote-Control SoftwareDiagnostic ReportsHardware ImplementationSoftware ConfigurationTechnical SupportOperating SystemsConstruction Industry
Full-Service, General Contractor serving the western United States since 1928. 100% Employee-Owned.
Industry
Construction
Company size
201-500 employees
Founded
1928
Headquarters
Great Falls, Montana
LinkedIn followers
12,077
Since 1928, Sletten has delivered client success by utilizing fresh approaches to our client’s construction challenges. Our 100% employee-owned business began in Montana, with our corporate headquarters still residing in Great Falls. Since then, our firm has experienced constant and consistent growth establishing offices in Nevada, Arizona, Wyoming and Idaho.
Each office is supported by an experienced staff of construction professionals, project managers, superintendents, estimators and administrative staff who provide the company’s full range of services. Sletten’s combined construction volumes of these offices have been consistently in the top 400 rating of the Engineering News Record’s annual survey for the past 30 years.
Sletten's different offices have multiple divisions including Commercial, Industrial, Corrections, Bridge, Solar, Inspections, and Virtual Construction Management. Our diversified firm’s project experience includes educational, correctional and medical facilities, retail spaces, parking garages, bridges, aviation, dams, light and heavy industrial, solar, inspections and multi-unit projects.
Whether your project format is design-bid-build or you want a team that specializes in construction manager at risk or design-build, Sletten employees will focus on the project and let their experience take care of the process. We take the time to make sure that you understand the process fully and feel comfortable that you are receiving the best value for your specific project.
What truly sets us apart is our people. Once Sletten is selected for your project, we make a binding commitment to you that runs far deeper than contractual obligations. It's a personal commitment that comes from being an employee-owner. That commitment drives us to go above and beyond to exceed your expectations.
Offices: Sletten Companies, 1000 25th Street North, Great Falls, Montana 59401, US · Sletten Construction Company, 2501 E University Drive, Phoenix, Arizona 85034, US · Sletten Construction Company, 6202 West Gowen Road, Boise, Idaho 83709, US · Sletten Construction of Nevada, 5825 Polaris Ave., Las Vegas, Nevada 89118, US · Sletten Construction of Wyoming, 3225 Big Horn Avenue, Cody, Wyoming 82414, US
Full-Service, General Contractor serving the western United States since 1928. 100% Employee-Owned.
Industry
Construction
Company size
201-500 employees
Founded
1928
Headquarters
Great Falls, Montana
LinkedIn followers
12,077
Since 1928, Sletten has delivered client success by utilizing fresh approaches to our client’s construction challenges. Our 100% employee-owned business began in Montana, with our corporate headquarters still residing in Great Falls. Since then, our firm has experienced constant and consistent growth establishing offices in Nevada, Arizona, Wyoming and Idaho.
Each office is supported by an experienced staff of construction professionals, project managers, superintendents, estimators and administrative staff who provide the company’s full range of services. Sletten’s combined construction volumes of these offices have been consistently in the top 400 rating of the Engineering News Record’s annual survey for the past 30 years.
Sletten's different offices have multiple divisions including Commercial, Industrial, Corrections, Bridge, Solar, Inspections, and Virtual Construction Management. Our diversified firm’s project experience includes educational, correctional and medical facilities, retail spaces, parking garages, bridges, aviation, dams, light and heavy industrial, solar, inspections and multi-unit projects.
Whether your project format is design-bid-build or you want a team that specializes in construction manager at risk or design-build, Sletten employees will focus on the project and let their experience take care of the process. We take the time to make sure that you understand the process fully and feel comfortable that you are receiving the best value for your specific project.
What truly sets us apart is our people. Once Sletten is selected for your project, we make a binding commitment to you that runs far deeper than contractual obligations. It's a personal commitment that comes from being an employee-owner. That commitment drives us to go above and beyond to exceed your expectations.
Offices: Sletten Companies, 1000 25th Street North, Great Falls, Montana 59401, US · Sletten Construction Company, 2501 E University Drive, Phoenix, Arizona 85034, US · Sletten Construction Company, 6202 West Gowen Road, Boise, Idaho 83709, US · Sletten Construction of Nevada, 5825 Polaris Ave., Las Vegas, Nevada 89118, US · Sletten Construction of Wyoming, 3225 Big Horn Avenue, Cody, Wyoming 82414, US