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Full-time
Posted 2h ago
~40 hrs/week
Responsibilities
The Dual Rate Supervisor oversees table game operations, ensuring guest satisfaction and the security of casino assets. They are responsible for coaching staff, resolving guest disputes, and managing personnel performance.
Requirements
Candidates must have at least 2 years of pit operation experience and possess valid Nevada gaming and alcohol licenses. The role requires the ability to work flexible shifts and perform physical tasks in a high-volume casino environment.
Full job description
The Dual Rate Supervisor supervises the operations of several table games on an assigned shift, placing special emphasis on guest service, security of Caesars Entertainment assets and positive employee motivation and coaching. Games needed (Blackjack, Roulette, Craps/Dice, Baccarat, and/or Pai Gow)
Responsibilities
Operating several table games on an assigned shift
Working knowledge of all table games, house rules, counting methods and procedures covering each assures that all coin and check racks are filled at all times
Settles disputes that arise from guest in the Table Games area, referring those that are exceedingly difficult to the Casino Manager, Table Games or Director of Table Games
Assures guest development by 1) interacting, 2) modeling interactive skills with guest and felloe employees and 3) and make company decisions
Remains alert to any unusual or questionable activities being displayed by Table Games employee or gaming quest and reports any situations to assigned superior
Observes problems or differences between Table Games employees and gaming guests and provides assistance if necessary
Recommends changes in department including hiring, promotion, demotion, and termination; recommends wage and salary changes for personnel within established limits
Counsels, guides, coaches and instructs assigned personnel in the proper performance of their duties
Prepares and coordinates the periodical performance review of assigned personnel
Qualifications
Work requires effective communication in English, both verbal and written form in professional manner
Must present a neat and professional appearance
Must require a minimum age of 21
Work requires ability to perform basic math functions
Work requires flexibility to work various shifts
Work requires minimum of 2 years pit operation (preferred)
Knowledge of casino rules, regulations, and procedures pertinent to PIT operations
Prior professional cleaning experience preferred
Cards Needed: Alcohol NV and Gaming License, NV
ADDITIONAL REQUIREMENTS
Must be able to respond calmly in a demanding environment, multiple tasks to be managed under time constraints
Must possess good manual dexterity for quick and accurate handling of chips, cards and money
Must have excellent vision (including peripheral) to protect the games
Must be able to tolerate secondhand smoke, high noise levels, bright lights and dust
Must be able to bend, reach, kneel, twist and grip items
Must be able to walk and be on foot for extended periods of time
Must be able to manage a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner
Bugsy Siegel’s desert dream, the Flamingo, has anchored the Las Vegas Strip since they started rolling dice in 1946. More than sixty years later, we’re still looking for fresh faces to help us surprise our guests with unexpected fun and excitement. This inclusive resort provides you the perfect opportunity to entertain our guests as they stay in over 3,500 rooms and suites and play in our 77,000 square foot casino, and 15 acre backyard tropical retreat. The confident and vivacious will find the Flamingo as the place to be.
Caesars Entertainment, Inc. is the largest casino-entertainment Company in the U.S. and one of the world's most diversified casino-entertainment providers. Since its beginning in Reno, NV, in 1937, Caesars Entertainment, Inc. has grown through development of new resorts, expansions and acquisitions. Caesars Entertainment, Inc.'s resorts operate primarily under the Caesars®, Harrah's®, Horseshoe®, and Eldorado® brand names. Caesars Entertainment, Inc. offers diversified gaming, entertainment and hospitality amenities, one-of-a-kind destinations, and a full suite of mobile and online gaming and sports betting experiences. All tied to its industry-leading Caesars Rewards loyalty program, the Company focuses on building value with its guests through a unique combination of impeccable service, operational excellence and technology leadership. Caesars is committed to its employees, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. 21+Gambling Problem? 21+ to gamble. Gambling Problem? Call 1-800-522-4700 or text 800GAM. For more information, please visit. www.caesars.com/corporate.
Caesars Entertainment promotes a collaborative culture where accountability, passion, and idea sharing create a foundation for innovation and continuous improvement in the casino entertainment industry.
Caesars is always looking for intellectually-curious professionals who are aligned with our values, motivated by meritocracy, and inspired by our commitment to our guests, team members, communities, and environment. Learn what it’s like to join a diverse by design team at Caesars Entertainment and check out our open jobs.
Offices: One Caesars Palace Drive, Las Vegas, NV 89109, US
gaminghospitalityand entertainmentFacilities Support ServicesResortsGamingRecreationGamblingFacility ManagementOnline Games
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