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Full-time
Posted 16d ago
Apply by Aug 19
~40 hrs/week
Responsibilities
Lead a team of collectors to manage B2B collections operations within the Order-to-Cash cycle. Focus on reducing past due balances, improving cash flow, and ensuring strict adherence to SOPs and governance controls.
Requirements
Requires a minimum of 8 years of experience in Finance Operations with a strong background in B2B collections. The candidate must be a mature professional capable of independently leading operations and managing complex customer accounts.
Full job description
Role Responsibilities:
The ideal candidate should have strong hands-on experience in B2B collections (AMER /NA Region) stakeholder management, dispute resolution, escalation handling, portfolio governance, team coaching, and performance reporting.
This position requires a strong balance of operational expertise, people leadership, analytical capability, customer orientation, and the ability to work effectively with cross-functional business teams.
Role Purpose:
We are hiring an experienced and results-driven AR Team Lead – Collections to manage core B2B collections operations within the Order-to-Cash cycle.
The role will be responsible for leading a team of collectors, driving collection performance, reducing past due balances, improving cash flow, ensuring accurate reporting
Maintaining strong governance across SOP compliance, controls, and data integrity.
Minimum Requirements:
Minimum 8+ Years on experience in Finance Operations
The preferred candidate will be a mature collections professional who can independently lead operations, manage a team, collaborate with business stakeholders, and drive measurable outcomes in AR performance.
The individual should be comfortable working in a high-volume B2B collections environment, handling complex customer accounts, leading business calls, resolving conflicts, maintaining strong documentation, and ensuring that all collection activities are aligned with SOPs, controls, and data integrity expectations.
Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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Carrier is a global leader in intelligent climate and energy solutions, pioneering sustainable innovations in climate technologies. Founded by Willis Carrier, the inventor of modern air conditioning, we have been shaping industries and enhancing lives for more than a century. With approximately 48,000 employees across 160 countries and more than 35 trusted brands, Carrier serves customers through four business segments: Climate Solutions Americas, Climate Solutions Europe, Climate Solutions Asia Pacific, Middle East & Africa and Climate Solutions Transportation. Our solutions enable healthier, more efficient and more sustainable environments in homes and buildings, and help ensure the safe transportation of food, medicine and vaccines. Grounded in our purpose—we continue to lead through relentless innovation and a deep commitment to customer success, delivering cutting-edge solutions that bring comfort, safety and sustainability to life. Carrier. For the World We Share.
Offices: 13995 Pasteur Blvd, Palm Beach Gardens, Florida 33418, US
Fire SafetySecurityBuilding AutomationHeatingAir Conditioningand Refrigeration SystemsIndustrial EngineeringConsumer GoodsMechanical EngineeringHeating, Ventilation, and Air Conditioning (HVAC)