Coimbatore, Tamil Nadu, India · On-site
Scope: As an EDI Support Specialist, you'll play a key role in ensuring the seamless exchange of business-critical data between our organization and customers. You'll troubleshoot EDI transactions, perform SQL-based data…
Skills: EDI, SQL, Data Analysis, Troubleshooting, Production Support
Bengaluru, Karnataka, India · On-site
Scope: This role is responsible for enabling scalable, reliable, and business-aligned learning operations. The position partners with business units and learning stakeholders to identify capability needs, translate them …
Skills: Learning & Development, LMS Administration, Cornerstone OnDemand, SharePoint, Power BI
Dallas, Texas, United States · Remote OK
$130k–$164k/yr
Role: Staff Security Analyst II, GRC Location: US Remote Synonymous Business Title (s): Sr. Program Manager, Security Overview: Blue Yonder is a global leader in AI‑driven digital supply chain solutions, empowering busin…
Skills: ISO 27001, SOC 2, IT Audit, Security Compliance, Control Assessment
Scottsdale, Arizona, United States · Remote OK
$135k–$180k/yr
Job Title: Sr Manager Strategic Advisory (Retail) Location: Virtual within the US Travel is expected up to 50% across the US Overview – Supply Chain Advisory team Blue Yonder is a leading AI-driven Global Supply Chain So…
Skills: Supply chain strategy, Retail consulting, Strategic advisory, Transformation roadmaps, Operating models
Bengaluru, Karnataka, India · On-site
Scope: The Demo & POC (Proof of Concept) Specialist Int is a key member of the Demo and POC team within the Supply Chain Advisory function, playing a critical role in bringing supply chain solutions to life through compe…
Skills: Supply Chain Management, Transportation Management Systems, Warehouse Management Systems, Blue Yonder, Snowflake
Scottsdale, Arizona, United States · Remote OK
$169k–$200k/yr
Job Title: Sr Director Strategic Advisory (Retail Softlines) Location: Virtual within the US Travel is expected up to 50% across the US Overview – Supply Chain Advisory team Blue Yonder is a leading AI-driven Global Supp…
Skills: Strategic Advisory, Supply Chain Management, Retail Industry Expertise, Management Consulting, Strategic Planning
Dallas, Texas, United States · Remote OK
$120k–$152k/yr
Role: Manager, Supply Chain Advisory Location: US Remote Synonymous Business Title (s): Solution Advisor, Pre-sales Solution Advisor Overview: We are seeking a pragmatic, consultative Manager, Supply Chain Advisory (Solu…
Skills: Supply Chain Management, Solution Consulting, Demand Planning, Inventory Management, S&OP
Scottsdale, Arizona, United States · Remote OK
$110k–$120k/yr
Role : Technical Architect - MERCH Ops ( Supply chain Domain exp required) Location: Dallas TX or REMOTE The Merch Ops Technical Architect works across a broadly cross-functional, cross-solution team to design solutions …
Skills: PL/SQL, Oracle Database, Linux Batch Scripting, API, JSON
Scottsdale, Arizona, United States · Remote OK
$219k–$285k/yr
Blue Yonder Job Title: CVP, Solution and Industry Marketing Location: US- Remote Overview: Blue Yonder is looking for a seasoned marketing executive with a passion for supply chain, and experience marketing AI platforms,…
Skills: Solution Marketing, Industry Marketing, Supply Chain Management, AI Platform Marketing, Go-to-market Strategy
Dallas, Texas, United States · Hybrid
$91k–$115k/yr
Role: Demo & POC Advisor (Supply Chain Advisory) Location:: Dallas, TX (very flexible remote/onsite presence - as needed basis) Overview: The Demo & POC Advisor is part of the Presales Supply Chain Advisory Manufacturing…
Skills: Supply chain advisory, Presales, Proof of concept, Data preparation, Data pipeline execution
Dallas, Texas, United States · Remote OK
$193k–$251k/yr
Blue Yonder Title: Vice President, Industry Solutions Marketing Location: US – Remote Dallas Preferred Overview: Blue Yonder is looking for a seasoned marketing leader with a passion for supply chain and a deep understan…
Skills: Supply chain management, SaaS marketing, Go-to-market strategy, Content strategy, Messaging frameworks
Bengaluru, Karnataka, India · On-site
Overview: Leading AI-driven Global Supply Chain Solutions Software Product Company and one of Glassdoor’s “Best Places to Work”We are seeking an astute and enthusiastic individual who has a strong technical foundation wi…
Skills: Supply Chain Planning, Solution Architecture, Blue Yonder SCPO, Python, SQL
Bengaluru, Karnataka, India · On-site
Scope: Core responsibilities to include Architecting and designing (along with counterparts and distinguished Architects) a ground up cloud native (we use Azure) SaaS product in Order management and micro-fulfillment The…
Skills: Java, Springboot, Microservices, Azure, Cloud Architecture
Paris, Ile-de-France, France · On-site
Job Summary We are looking for a Sr Account Executive with passion, high energy, Supply Chain knowledge and ideally with Grocery sales experience within the software industry, to join our vibrant and successful team in E…
Skills: Enterprise software sales, Supply chain management, Account management, Strategic account planning, Sales pipeline management
Shanghai, Shanghai, China · On-site
Role Overview Blue Yonder is seeking an experienced Enterprise Account Manager to drive new business and strategic account growth across China. This is a direct enterprise sales role responsible for selling Blue Yonder’s…
Skills: Enterprise Sales, SaaS Sales, Supply Chain Management, Account Management, Strategic Planning
Bengaluru, Karnataka, India · On-site
Scope: Core responsibilities to include analyzing business requirements and designs for accuracy and completeness. Develops and maintains relevant products. Coding and designing C++ applicationSupport modernization of th…
Skills: C++, Python, Shell Scripting, Azure, React JS
Bengaluru, Karnataka, India · On-site
Scope: Core responsibilities of implementation and possess strong technical knowledge in TMS solution to understand how the Blue Yonder solution can be configured and delivered to better facilitate customer business proc…
Skills: Blue Yonder TMS, SQL, Java, Python, PL/SQL
pune, Maharashtra, India · On-site
Overview: Seeking a highly motivated Technical Consultant to join our Professional Services team. The ideal candidate will possess strong Java development and Oracle database skills and be capable of understanding, enhan…
Skills: Java, Oracle Database, SQL, Application Support, Debugging
Bengaluru, Karnataka, India · On-site
Scope: Core responsibilities to include Architecting and designing (along with counterparts and distinguished Architects) a ground up cloud native (we use Azure) SaaS product in Order management and micro-fulfillment. Th…
Skills: Java, Microservices, Spring Boot, Azure, Kafka
Bengaluru, Karnataka, India · On-site
Scope: Blue Yonder (BY) is looking for a Technical Consultant to join our Integration Services, this position is responsible for the support and administration of BY Connect (using MuleSoft) and other integration compone…
Skills: MuleSoft, API Integration, ESB, Deployment Automation, Python
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You will monitor and support daily EDI production operations while performing SQL-based data analysis to resolve transaction failures. Additionally, you will collaborate with cross-functional teams to conduct root cause analysis and ensure effective communication with customers regarding incident resolutions.
Candidates must hold a bachelor's degree and possess 1 to 3 years of experience in a customer support role. You must be prepared to work in a 24/7 rotational shift environment and demonstrate strong analytical and troubleshooting skills.
Scope:
As an EDI Support Specialist, you'll play a key role in ensuring the seamless exchange of business-critical data between our organization and customers.
You'll troubleshoot EDI transactions, perform SQL-based data analysis, resolve production issues, and collaborate with cross-functional teams to keep business operations running smoothly.
This is a great opportunity to work with enterprise integration technologies, solve real-world business challenges, and make a direct impact on customer success.
What you’ll do:
Monitor and support daily EDI production operations.
Investigate and resolve EDI transaction failures within SLA.
Perform SQL queries for data validation, troubleshooting, and analysis.
Monitor application alerts and production queues.
Collaborate with development teams for root cause analysis and permanent fixes.
Communicate effectively with customers regarding incidents and resolutions.
What we are looking for:
Bachelor's degree with 1 to 3 years of experience in customer support role and related technologies.
Ready to work on 24/7 shift (rotational shift)
Resolve production incidents within defined SLAs.
Demonstrate strong troubleshooting and analytical skills.
Minimize recurring production issues through effective root cause analysis.
Deliver accurate SQL analysis and data validation.
Build positive relationships with customers and internal stakeholders.
Maintain high-quality documentation.
If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Blue Yonder is the AI company for supply chain. As the world leader in end-to-end digital supply chain transformation, Blue Yonder offers a unified, AI-driven platform and multi-tier network that empowers businesses to operate sustainably, scale profitably, and delight their customers—all at machine speed. A pioneer in applying AI solutions to the most complicated supply chain challenges, Blue Yonder’s modern innovations and unmatched industry expertise help more than 3,000 retailers, manufacturers, and logistics service providers confidently navigate supply chain complexity and disruption. Blue Yonder is proud to be an Equal Opportunity Employer. We want you to bring your authentic self to work every day. We know that the best businesses are diverse and inclusive. Our unique talents make for great ideas, empathetic workplaces and drive results. We welcome all job applicants, so apply today. Please Be Advised: Any communications from a Blue Yonder representative related to an open position at Blue Yonder will come from an @blueyonder.com email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in-person or through a secure video call. We will not ask you for sensitive information nor will we ask you to pay anything during the hiring process. If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local law enforcement authorities. To learn more about other potential job scams click here.
Offices: 15059 N Scottsdale Rd, Suitie 400, Scottsdale, Arizona 85254, US · Ohiostraße 8, 76149 Karlsruhe, 76149, DE · Heidenkampsweg 45, 20097 Hamburg, DE · 19 Eastbourne Terrace, London, W2 6LG, GB · 20700 Swenson Dr, Waukesha, WI 53186, US
Blue Yonder is the AI company for supply chain. As the world leader in end-to-end digital supply chain transformation, Blue Yonder offers a unified, AI-driven platform and multi-tier network that empowers businesses to operate sustainably, scale profitably, and delight their customers—all at machine speed. A pioneer in applying AI solutions to the most complicated supply chain challenges, Blue Yonder’s modern innovations and unmatched industry expertise help more than 3,000 retailers, manufacturers, and logistics service providers confidently navigate supply chain complexity and disruption. Blue Yonder is proud to be an Equal Opportunity Employer. We want you to bring your authentic self to work every day. We know that the best businesses are diverse and inclusive. Our unique talents make for great ideas, empathetic workplaces and drive results. We welcome all job applicants, so apply today. Please Be Advised: Any communications from a Blue Yonder representative related to an open position at Blue Yonder will come from an @blueyonder.com email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in-person or through a secure video call. We will not ask you for sensitive information nor will we ask you to pay anything during the hiring process. If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local law enforcement authorities. To learn more about other potential job scams click here.
Offices: 15059 N Scottsdale Rd, Suitie 400, Scottsdale, Arizona 85254, US · Ohiostraße 8, 76149 Karlsruhe, 76149, DE · Heidenkampsweg 45, 20097 Hamburg, DE · 19 Eastbourne Terrace, London, W2 6LG, GB · 20700 Swenson Dr, Waukesha, WI 53186, US
