Position: Assistant General Mangager Reports To: The Assistant General Manager (AGM) is responsible for maximizing hotel operations, including guest and employee satisfaction, financial performance, sales and revenue gen…
Skills: Hotel Operations, Financial Management, Budgeting, Revenue Management, Team Leadership
Call it a launchpad for your management career - Call it HoneyBaked boot camp. Call it real life business school. Whatever you call it, you'll find our multi week training program to be both a challenge and an opportunit…
Skills: Leadership, Sales management, Customer service, Staff development, Cost control
Overview Microsoft Cloud Operations + Innovation (CO+I) is the team behind the cloud. CO+I is responsible for delivering over 200 Microsoft web portals, Live and Online Services around the world including infrastructure,…
Skills: Construction Quality Management, Data Center Construction, Quality Auditing, Non-Conformance Reports, Inspection & Test Planning
Perform general clean-up and stock work in the Meat department and provide customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety. ResponsibilitiesWait on …
About GNC Since 1935, GNC has been a global leader in health and wellness innovation, inspiring people to achieve their goals with a trusted and dynamic range of products. As #TeamGNC, we prioritize our consumers, consta…
Job Position: Promotions Assistant Department: Promotions Reports to: Promotions/Marketing Director FLSA: Non-Exempt Status: Part-time Work Location: OVERVIEW: The Radio One story began simply with a dream and one radio …
Skills: Event coordination, Promotions, Public awareness, Equipment maintenance, Communication skills
Description Catering Sales Manager OEM Department: Sales and Catering Reports To: Director of Catering/DOS FLSA: Non-Exempt (OEM) The Catering Sales Manager is responsible for generating and managing catering sales withi…
Become a member of a team where you can contribute significantly to shaping the future of a world-renowned and influential company. Among top performers, you can make a direct and meaningful impact. As a Senior Lead Infr…
Skills: Mainframe systems programming, CA-7, Control-M, ZEKE, REXX
About the Team ACCEL Schools is seeking an Instructional Aide at Columbus Arts & Technology Academy in Columbus, Ohio. Be part of the difference at Columbus Arts & Technology Academy! Columbus Arts & Technology Academy (…
What You’ll Do: As a Maintenance Technician, you’ll play a crucial role in creating a well-maintained and welcoming community for our residents. Your expertise and dedication will enhance the property’s value while ensur…
Want to learn more about The Scion Group? Check out our website. We're hiring immediately! We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor …
Skills: Building maintenance, HVAC, Plumbing, Electrical systems, Supervision
Consumer Banking Control Manager, Executive Director
Columbus, Ohio, United States · On-site
Senior+$1.6B raised
Step into a pivotal role where your expertise in control management will drive impactful change. You'll have the opportunity to advance your career while safeguarding our operations and data. Join a team that values inno…
Skills: Control management, Compliance, Operational risk mitigation, Cybersecurity, Anti-fraud awareness
Becoming the leader in the fire and security industry takes talent—yours. We are seeking an experienced Project Manager, Fire Alarm in the Columbus, OH area to join our best-of-the-best team as we drive the industr…
Skills: Project management, Fire alarm installation, Electrical contracting, Blueprint reading, Time management
Description Warehouse Team Leader – PM Shift Location: Columbus, OH Starting Pay: $22.00 per hour About the Role Bluegrass Supply Chain is seeking a dependable and hands-on Warehouse Team Leader to support our PM shift o…
Consumer & Community Banking (CCB) Operations Product organization provides critical cross-line of business support across JPMC and serves as one of the largest product portfolios in CCB, delivering value to millions of …
Our vision is a world of peaceful relationships with food, weight, and body image, where everyone with an eating disorder can experience recovery. We believe that exceptional, individualized care leads to lasting recover…
Skills: Nursing care, Patient assessment, Medication management, Medical care coordination, Interdisciplinary collaboration
Job Title: Maintenance Hotel/Department: MaintenanceReports to: Chief Engineer FLSA Status: Non-Exempt Job Summary: Perform general maintenance work to ensure hotel maintenance quality standards are achieved and maintain…
Job ID: 294512 Store Name/Number: OH-Easton Town Center (0768) Address:4085 The Strand W, Columbus, OH 43219, United States (US) Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time:Part Time Position Type: Regular Y…
Skills: Makeup application, Waxing, Beauty services, Product knowledge, Client service
The Assistant General Manager is responsible for maximizing hotel operations, financial performance, and guest satisfaction by overseeing various departments. This role involves coordinating daily activities, managing budgets, and leading team members to ensure high service standards and revenue growth.
Requirements
Candidates must have at least a high school diploma or equivalent, with further education in hospitality preferred. Strong financial acumen, excellent communication skills, and the ability to work a flexible schedule including weekends and holidays are required.
Full job description
Position: Assistant General Mangager
Reports To:
The Assistant General Manager (AGM) is responsible for maximizing hotel operations, including guest and employee satisfaction, financial performance, sales and revenue generation, and delivering a return on investment to ownership. The AGM will oversee and model efficient and courteous service throughout the hotel, in accordance with company standards, while maximizing revenue. This role involves close coordination with various departments to ensure smooth operations and a positive guest experience.
Pay Range:[Enter hourly or salary range] based on experience and qualifications
Essential functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Direct and coordinate activities across the front desk, housekeeping, reservations, guest service, security, and maintenance departments.
Maximize Average Daily Rate (ADR) and occupancy levels.
Collaborate with Sales and Operations departments to align strategies and optimize performance.
Motivate, coach, and train department leaders to enhance service quality and operational efficiency.
Understand financial statements and budgets, including staffing guidelines and cost controls.
Implement cost-saving strategies while maintaining service standards.
Guide, develop, and/or implement policies, procedures, and systems to improve business operations.
Ensure that all team members, especially Front Desk Associates, understand and anticipate guest expectations.
Empower associates to satisfy guests and make decisions that enhance the guest experience.
Actively solicit feedback from guests to continuously improve service.
Ensure that guest complaints are promptly addressed and resolved.
Ensure that associates maintain a professional appearance and a welcoming demeanor.
Review incoming reservations, pre-block rooms with special requests, and coordinate with appropriate staff members.
Oversee the VIP program and ensure its proper execution.
Manage cash, checks, and credit card transactions, ensuring accuracy and compliance with company policies.
Prepare and manage the team schedule, and reconcile room discrepancies with the Executive Housekeeper.
Complete weekly and monthly reports as required.
Attend required meetings and maintain effective communication with all departments.
Manage all aspects of the safety program, including training, reporting, and incentives.
Ensure compliance with local, state, and federal safety regulations.
Properly handle and account for keys, and be knowledgeable of emergency procedures and security concerns.
Consistently communicate performance standards to staff and build teamwork.
Conduct departmental meetings and maintain a cooperative work environment.
Assist in recruiting, training, and evaluating new associates.
Provide ongoing coaching and support to team members, fostering a positive and productive work environment.
Maintain strict adherence to safety and security protocols, including the proper handling of keys, lost and found items, and emergency procedures.
Participate in daily hotel operations meetings and contribute to the overall hotel strategy.
Perform additional duties as assigned by the General Manager, supporting the overall success of hotel operations.
Qualifications:
Education: High school diploma or equivalent required; further education in hospitality or related fields preferred.
Strong understanding of budget management, cost controls, and financial statements.
Excellent verbal and written communication skills.
Ability to maintain a professional and welcoming demeanor in all guest interactions.
Knowledge of the local area, hotel services, and facilities.
Ability to work a flexible schedule, including evenings, weekends, and holidays.
Taking Care of You – Our Benefits
At Ivy, we believe in supporting our team both at work and in their personal lives. Your eligibility for benefits is based on your employment status, and full details will be shared with you during your first 30 days. Here’s a look at what we offer to help take care of you and your loved ones:
Health & Wellness
Medical
Dental
Vision
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Financial Security & Peace of Mind
Quarterly Bonus Potential: Up to 25% of Quarterly Earnings
401(k) Match: Ivy Hospitality offers a 100% match of associates' first 6% contributed
Time to Recharge
Paid Time Off (PTO), available as it’s accrued
Ivy Hospitality is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.
Ivy Hospitality participates in E-Verify
In accordance with company policy, Ivy Hospitality does not hire minors; all applicants must be 18 years or older.
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future.
Founded in celebration of multigenerational hoteliers, Ivy Hospitality pays homage to the rich legacy of owning a hotel. By partnering with many second and third-generation families, we exist to provide hotel management that gives hotels the roots to sustain: With consistent care, deep insight, and hands on collaboration.