Columbus, Ohio, United States · On-site
Summary: Helps foster a positive work environment that inspires, motivates, challenges, supports and provides ongoing recognition for exceptional performance. Customer Service Advisor's (CSA) are charged with providing e…
Skills: Customer Service, Sales, Cash Handling, Relationship Building, Account Management
Columbus, Ohio, United States · On-site
$59/hr–$68/hr
Create an outstanding customer experience and inspire associates to deliver excellent customer service. Establish and maintain a safe, clean environment that encourages our customers to return. Achieve sales and profit g…
Skills: Customer Service, Pharmacy Management, Quality Assurance, Staff Scheduling, Oral Communication
Columbus, Ohio, United States · On-site
Company Description Welcome to Flyin Brian INC doing business as Domino's! Locally owned and operating stores in the Franklin County, OH area. 90% of our franchisees started as drivers, including this one, back in 1983! …
Skills: Customer Experience, Cost Management, Team Leadership, Store Operations, Delivery Driving
Columbus, Ohio, United States · On-site
Company Description Welcome to Flyin Brian Pizza, LLC doing business as Domino's! Locally owned and operating stores in the greater Columbus, OH area. 90% of our franchisees started as drivers, including this one, back i…
Skills: Driving, Customer Service, Time Management, Navigation, Product Preparation
Columbus, Ohio, United States · On-site
$52k–$75k/yr
Company Description Welcome to Flyin Brian Pizza, LCC doing business as Domino's! Locally owned and operating stores in the greater Columbus, OH area. 90% of our franchisees started as drivers, including this one, back i…
Skills: Judgment, Leadership, Math, Multitasking, Restaurant Management
Columbus, Ohio, United States · On-site
$36k–$50k/hr
General Service Technicians (Oil, Tire & Lube) Join the World's Largest Midas Franchisee - Now Proudly Part of the Mavis Tire Family! Put your career into high gear with Auto Systems Centers, the world's largest Midas fr…
Skills: Tire Installation, Wheel Installation, Tire Rotation, Tire Balancing, Flat Repair
Columbus, Ohio, United States · On-site
$50k–$150k/hr
Automotive Lead Technician Join the World's Largest Midas Franchisee - Now Proudly Part of the Mavis Tire Family! Put your career into high gear with Auto Systems Centers, the world's largest Midas franchisee! We have jo…
Skills: Automotive Diagnosis, Brake Repair, Strut And Shock Replacement, Routine Maintenance, Oil And Filter Change
Columbus, Ohio, United States · On-site
$57k–$90k/hr
Automotive Store Managers Join the World's Largest Midas Franchisee - Now Proudly Part of the Mavis Tire Family! Put your career into high gear with Auto Systems Centers, the world's largest Midas franchisee! We have joi…
Skills: Retail Store Management, Profitability Management, Sales Driving, Inventory Monitoring, Expense Management
Columbus, Ohio, United States · On-site
$45k–$65k/hr
Automotive Assistant & Service Managers Join the World's Largest Midas Franchisee - Now Proudly Part of the Mavis Tire Family! Put your career into high gear with Auto Systems Centers, the world's largest Midas franchise…
Skills: Leadership, Automotive Parts Sales, Tire Sales, Workflow Management, Customer Service
Akron, Ohio, United States · Hybrid
$61k–$105k/yr
Are you seeking purpose, challenge, and talented colleagues? We develop leaders and empower our associates to use their skills and talents to positively impact the world through service – to our coworkers, clients, and c…
Skills: Project Accounting, GAAP, Accounts Payable, Financial Analysis, Bank Reconciliation
Columbus, Ohio, United States · On-site
$78k–$156k/yr
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnost…
Skills: Operational Technology, Industrial Automation, Cybersecurity, HMI Architecture, OSIsoft PI
Columbus, Ohio, United States · On-site
Overview Company Overview: Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and colla…
Skills: Customer Service, Safety Procedures, Security Procedures, Emergency Response, Problem Solving
Columbus, Ohio, United States · On-site
$19/hr–$33/hr
Job DetailsJob Location: 7960 Worthington Galena Rd, Columbus, OH - Columbus, OH 43085Salary Range: $19.00 - $33.17 HourlyPosition Summary: The Restaurant General Manager (RGM) provides overall leadership and direct supe…
Skills: Leadership, Operational Management, Financial Control, Staff Training, Performance Appraisal
Columbus, Ohio, United States · On-site
Job DetailsJob Location: SUN Behavioral Columbus LLC - Columbus, OH 43229Position Type: Full TimeEducation Level: High School/GEDTravel Percentage: NoneJob Shift: NightsJob Category: Health CarePosition Summary: Provides…
Skills: Patient Care, Vital Signs Monitoring, Behavioral Intervention, De-escalation Techniques, CPI Techniques
Columbus, Ohio, United States · On-site
Job DetailsJob Location: SUN Behavioral Columbus LLC - Columbus, OH 43229Position Type: Full TimeEducation Level: High School/GEDTravel Percentage: NoneJob Shift: EveningsJob Category: Health CarePosition Summary: Provid…
Skills: Patient Care, Vital Signs Monitoring, Behavioral Observation, De-escalation Techniques, CPI Techniques
Columbus, Ohio, United States · On-site
Job DetailsJob Location: SUN Behavioral Columbus LLC - Columbus, OH 43229Position Type: Full TimeEducation Level: High School/GEDTravel Percentage: NoneJob Shift: NightsJob Category: Health CarePosition Summary: Provides…
Skills: Patient Care, Vital Signs Monitoring, Behavioral Intervention, De-escalation Techniques, Patient Safety Checks
Columbus, Ohio, United States · On-site
Job DetailsJob Location: SUN Behavioral Columbus LLC - Columbus, OH 43229Position Type: Full TimeEducation Level: High School/GEDTravel Percentage: NoneJob Shift: EveningsJob Category: Health CarePosition Summary: Provid…
Skills: Patient Care, Vital Signs Monitoring, Behavioral Intervention, De-escalation Techniques, CPI Techniques
Columbus, Ohio, United States · On-site
$99k–$199k/yr
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnost…
Skills: Regulatory Strategy, Project Management, Compliance, Risk Assessment, Labeling Requirements
Columbus, Ohio, United States · On-site
$76k–$92k/yr
STRS Ohio, STRS STRS Ohio is seeking an Investment Accountant I or II to join the Finance/Finance Investments team. Established in 1920 and serving Ohio’s educators, STRS Ohio is one of the nation’s largest retirement sy…
Skills: Cash Reconciliation, Investment Accounting, Bank Reconciliation, Variance Analysis, Microsoft Office
Columbus, Ohio, United States · On-site
$19/hr–$33/hr
Job DetailsJob Location: 7960 Worthington Galena Rd, Columbus, OH - Columbus, OH 43085Salary Range: $19.00 - $33.17 HourlyPosition Summary: The Restaurant General Manager (RGM) provides overall leadership and direct supe…
Skills: Leadership, Operational Management, Staff Training, Financial Control, Performance Appraisal
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The Customer Service Advisor provides excellent service while identifying sales opportunities and performing financial transactions. Responsibilities include opening deposit accounts, conducting outbound prospecting calls, and ensuring compliance with bank security policies.
A high school diploma is required, with preferred experience in banking, cash handling, and sales. Candidates must be proficient in computer skills and possess strong verbal and written communication abilities.
Summary:
Helps foster a positive work environment that inspires, motivates, challenges, supports and provides ongoing recognition for exceptional performance. Customer Service Advisor's (CSA) are charged with providing excellent customer service while identifying sales opportunities and performing account transactions. CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as needed. The CSA is responsible for consumer and business relationship building efforts and focuses on promotion of Bank's products and services. From an operational standpoint, the CSA is responsible for complying with all established Bank policies, procedures, and security measures. Responsibilities include operating as a CSR, opening new deposit accounts, and connecting with customers to determine their needs and make recommendations and referrals for products and services to internal and external partners as applicable.
In addition, the CSA is expected to spend time initiating outbound telephone calls focused on proper customer onboarding efforts, prospecting of new Retail customers and consistent promotion of bank products of new and existing Retail banking relationships. The CSA may participate in community service opportunities in the specific community or market.
Essential Functions:
Excellent Customer Service
Operational and Security Proficiency
Identify referral opportunities
Relationship building
Promotion of Bank's products and services
Business development (inside and outside)
Essential Duties and Responsibilities:
Personally models the standards of the Bank's Mission, Vision, and Pledge.
Initiate conversations to effectively assess the financial needs of Banking Center customers and be capable of effectively making recommendations and referring customers to business partners for promotion of bank products and services.
Accepts and accurately processes all financial service transactions.
Responsible for opening new deposit accounts and operating a cash drawer while following proper balancing and cash handling procedures along with uncovering other opportunities for products and services as well as making qualified referrals.
Complies and operates within security and audit procedures.
Consistently achieve production and referral goals through relationship development related activities including customer consultations, outbound telephone calls, business partner referrals, and onboarding calls to acquire new customer relationships or expand existing consumer or business relationships.
Communicates and partners effectively with branch staff and peers to promote team environment to ensure goals are met.
Sets priorities by continually monitoring performance against the banking center goals by adjusting individual activities as needed to meet those goals.
Executes consistent, outbound calling activities inside the banking center by utilizing customer lists. Promotes bank products consistently and makes appropriate business line referrals as defined by location goals.
Educates bank team on uncovering opportunities to help advance financial wellness of customers.
Supports proper functioning of all day-to-day operations including, but not limited to: customer service, open and close procedures, support of daily vault duties, comply to the control of cash levels, and adhere to the adequate supply of inventory, audit and compliance requirements.
Actively participates in regular staff meetings.
Provides service to customers and prospective customers on various banking matters including the explanation of products being offered and professional resolution of problems/issues.
Builds successful working relationships with internal business partners seeking constructive peer feedback when appropriate.
Demonstrates sound judgment and decision making and by following established guidelines and procedures while utilizing appropriate resources for assistance when needed.
Maintains prescribed security controls to protect self and the banking center against criminal and fraudulent operations and unnecessary risks or exposures.
Maintains a position of trust and responsibility by keeping all sensitive information and customer business confidential and in a secured location.
Contributes to a team environment to service customer needs by answering incoming telephone calls and any additional duties assigned to support the success of the Banking Center.
Other Skills and Requirements:
Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the Bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner.
Ability to generate new financial relationships through outbound calling, internal business development and building a loyal customer base.
Must possess the ability to effectively interact and build positive customer relationships and be able to clearly express concepts, ideas, and product information verbally and in writing.
Must have strong product knowledge for the level of selling and successfully promoting products expected with position.
Must have excellent organizational skills and the ability to multi-task and to be flexible.
Proficient in Microsoft Outlook 365. Proficient computer skills are required and the ability to learn various Banking Software programs.
Sound mathematical and analytical skills preferred.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
The employee must occasionally lift and/or move up to 10 pounds.
High school diploma required.
Banking, cash handling, sales, and customer service experience preferred.
With over 150 years as a community-focused, regional financial services partner, WesBanco Inc. (NASDAQ: WSBC) and its subsidiaries build lasting prosperity through relationships and solutions that empower our customers for success in their financial journeys. Customers across our nine-state footprint choose WesBanco for the comprehensive range and personalized delivery of our retail and commercial banking solutions, as well as trust, brokerage, wealth management and insurance services, all designed to advance their financial goals. Through the strength of our teams, we leverage large bank capabilities and local focus to help make every community we serve a better place for people and businesses to thrive.
Offices: 1 Bank Plaza, Wheeling, West Virginia 26003, US
