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Full-time
high school, associate degree, bachelor degree
Health Care Benefits, 401k, Recognition Programs, Ongoing Training and Professional Development, Unlimited Wash Club Membership, 50% Off Retail Items
Posted 23d ago
~40 hrs/week
Responsibilities
As an Assistant Site Manager, you will assist the site manager in ensuring the store operates efficiently and meets customer service needs. You will also engage potential customers and upsell products while maintaining high-quality operations.
Requirements
A high school diploma is required, with an associate or bachelor's degree preferred. Candidates should have at least 1 year of leadership experience and 2 years of customer service experience, including de-escalation tactics.
Full job description
Location:
1120 Evans Way Ct, Columbus, Ohio, 43228
Job Description:
Become a part of our team and earn a competitive hourly rate of $22.00, with theadditionalopportunity to qualify foradditionalincentives based on site performance.
As part of Express Wash Concepts, one of the region’s fastest-growing and award-winning companies, we offer more than just a job – we provide a path to growth and success. Whetheryou’restarting your career or looking to take it to the next level,we’rehere to support your journey.
AtMoo Moo Express Car Wash,we’remore than just a car wash—we’recommitted to delivering fast, eco-friendly services, providing exceptional customer care, and giving back to our communities. Most importantly, we empower our team members with a clear roadmap for growth, offering opportunities to advance from Assistant Site Manager to leadership roles and beyond.
WhyYou’llLove Working Here
Health care benefits: Medical, Vision, Dental, Company-Paid Life, Disability, Accident, Hospital Indemnity, Employee Assistance Program.
Secure future: 401k with up to 4% company match.
Recognition programs
Ongoing training and professional development
Unlimited Wash Club membership
50% off retail items
Company-provided uniforms
Educational reimbursement
Paid vacation (per Employee Manual)
Where Clean Cars Begin: Your Role
As an Assistant Site Manager, you willassistthe site manager to ensure the store isoperatingand exceeding customer service needs. You will alsofocussales efforts byengaging potential customers and presenting monthly unlimited car wash packagesand upselling products to existing customers! Your workday will also consist of, but not be limited to:
Maintain high-quality day-to-day on-site store operations.
Lead with integrity and foster a culture of respectful accountability.
Strive to exceed sales goals and store growth.
Assist with Recruiting, developing, and motivating teams to deliver the company’s mission.
Successful management of labor and staff scheduling
Effective P&L management through monitoring of chemicals, utilities, and other expenditures
Maintain quality assurance throughaccurateQuality Control checks.
Follow standard procedures for cash management to include daily reconciliations, audits, and deposits.
Monitor inventory and supplies andassistwith orders.
Ensure adherence to all safety protocolsand standardoperating procedures.
Properly address all customer escalations in a calm and collected manner.
Learn washprocessand equipment to expand theknowledgebase.
Further growth through educational/training opportunities
Perform other related duties asrequiredand assigned.
WhatYou’llNeed to Shine
High school diploma or equivalent required; associate or bachelor’s degree preferred.
Minimum of 1year ofleadership experience.
At least 2 years of customer service experience, including de-escalation tactics.
Basic IT and computerproficiency, including POS systems and Microsoft Office.
Ability to work flexible hours, including weekends.
Strong verbal communication skills to effectivelyengage withcustomers.
Capability to provide and follow clear directions.
Ability to close the site at least two nights per week and open as needed.
Ability to coach, mentor, and train
Present professional image according to appearance guidelines
Work Environment and Physical Demands
Required to stand and move throughout the site for the entire shift.
Ability to work on your feet for an entire shift in a fast-paced environment.
Ability to work outside in all weather conditions.
Ability to lift 25lbs.
Express Wash Conceptsprovidesequal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or genetics.
Fast, fun & eco-friendly, Moo Moo Express Car Wash is Central Ohio’s award-winning, premier express car wash!
Industry
Retail
Company size
201-500 employees
Founded
2008
Headquarters
Columbus, Ohio
LinkedIn followers
964
Moo Moo Express Car Wash is Central Ohio’s award-winning, premier express car wash with 39+ locations and growing!
Moo Moo’s fast, high-quality, and environmentally friendly car washes are 100% satisfaction guaranteed, and available in four options: Low Fat ($11), Whole ($16), Crème de la Crème ($22), and our best Ceramic 4 Ultra ($26). The Monthly Wash Smart Unlimited Club, starting at $22 a month per vehicle, offers unlimited car washes. Special Fleet pricing is also available.
The company’s three-minute, environmentally friendly car wash system features the industry’s best gentle Envirosoft wash material— a closed-cell, soft foam material that safely and effectively removes dirt and road film from vehicles. Envirosoft eliminates the potential of scratching or transferring absorbed sediment from one vehicle to the next. Customer satisfaction is 100% guaranteed.
Moo Moo Express currently operates in the following Central Ohio communities including Bexley, Clintonville, Columbus, Dublin, Gahanna, Grandview, Grove City, Groveport, Heath, Hilliard, Lancaster, Marysville, Newark, New Albany, Northland, Pickerington, Polaris, Reynoldsburg, Upper Arlington, Westerville, Whitehall, and more!
Moo Moo Express is part of the Express Wash Concepts family of brands, which also include Greater Dayton, Cincinnati, and Indiana-based Flying Ace Express Car Wash, Greater Cleveland, Toledo, Pittsburgh, and Detroit-based Clean Express Auto Wash, Zanesville Ohio-based Bee Clean Car Wash, and Hampton Roads-based Green Clean Express Auto Wash. Recognized as one of Inc. Magazine’s fastest growing US-based private companies, Express Wash Concepts currently operates more than 130+ locations with 1,225+ employees.
Home-grown and operated, Moo Moo Express is proud to be an avid supporter of the Central Ohio community. For more information, locations, and hours, visit www.moomoocarwash.com.
Offices: 6300 E Broad St, Columbus, Ohio 43213, US · 1410 Hill Rd N, Pickerington, Ohio 43147, US · 1927 W Henderson Rd, Columbus, Ohio 43220, US · 7630 Sawmill Rd, Dublin, Ohio 43016, US · 4940 N Hamilton Rd, Columbus, Ohio 43230, US
Car Cleaning SuppliesMonthly Wash Smart Unlimited MembershipsFree AirFree Vacuumsand Express Car WashAutomotiveGift CardCustomer Service