Detroit, Michigan, United States · On-site
As a Shift Leader at our Wayne State store located at 5171 Anthony Wayne Dr, Detroit, MI 48202, you are the captain of our bakery day or night! You understand what it takes to “Own the Night” (and beyond), by predicting …
Skills: Customer Service, Point Of Sales Systems, Communication, Time Management, People Skills
Columbus, Ohio, United States · On-site
$50k–$55k/yr
Insomnia Cookies is expanding and looking for strong management to join our team at the Columbus, OH location located at 2209 N HIgh St, Columbus Oh 43201. We are seeking a hospitality focused individuals looking to join…
Skills: Staff Management, Coaching And Development, Customer Service, Inventory Management, Local Marketing
Detroit, Michigan, United States · On-site
Insomnia Cookies is actively interviewing for Bike Cookie Courier candidates for our Detroit, MI store. As a Bike Courier, you are our “Boots on the ground!”, and the main face that our Insomniacs see outside of the bake…
Skills: Time Management, Organizational Skills, Customer Service, Navigation, Smartphone Proficiency
Knoxville, Tennessee, United States · On-site
$15/hr–$20/hr
As a Car Delivery Driver at our UT store located at 2121 Cumberland Ave, Knoxville TN 37916, you are our “Boots on the ground!”, and the main face that our Insomniacs see outside of the bakery! You give the word “Deliver…
Skills: Time Management, Organizational Skills, Customer Service, Safe Driving, Smartphone Proficiency
Knoxville, Tennessee, United States · On-site
As a Shift Leader at our UT store located at 2121 Cumberland Ave, Knoxville TN 37916, you are the captain of our bakery day or night! You understand what it takes to “Own the Night” (and beyond), by predicting the flow o…
Skills: Customer Service, Point of Sales systems, Communication, Time Management, People Skills
Detroit, Michigan, United States · On-site
As a Car Delivery Driver at our Wayne State store located at 5171 Anthony Wayne Drive, Detroit MI 48202, you are our “Boots on the ground!”, and the main face that our Insomniacs see outside of the bakery! You give the w…
Skills: Time Management, Organizational Skills, Customer Service, Safe Driving, Smartphone Proficiency
St. Louis, Missouri, United States · On-site
Insomnia Cookies is actively hiring for a Store Operations Manager (GM) for our St. Louis store and we are seeking hospitality focused individuals looking to join a fun, entrepreneurial and rapidly growing company in a r…
Skills: Staff Management, Coaching And Development, Customer Service, Inventory Management, Local Marketing
Detroit, Michigan, United States · On-site
As a member of the Cookie Crew at our Wayne State store located at 5171 Anthony Wayne Dr, Detroit, MI 48202, you are the ultimate Insomniac. Not only are you the point person at the front of the store for interacting wit…
Skills: Customer Service, Baking, Cash Handling, Communication, Organization
Santa Cruz, California, United States · On-site
As a Shift Leader at our NEW Santa Cruz, CA store located at 1010 Pacific Ave. STE C & D, Santa Cruz, CA 95060, you are the captain of our bakery day or night! You understand what it takes to “Own the Night” (and beyond)…
Skills: Customer Service, Point Of Sales Systems, Communication, Time Management, People Skills
Winston-Salem, North Carolina, United States · On-site
As a Car Delivery Driver at our Winston-Salem, NC store located at 706 N. Trade St. Winston-Salem, NC 27101, you are our “Boots on the ground!”, and the main face that our Insomniacs see outside of the bakery! You give t…
Skills: Time Management, Organizational Skills, Customer Service, Safe Driving, Smartphone Proficiency
Baton Rouge, Louisiana, United States · On-site
As a Car Delivery Driver at our LSU store located at 128 W Chimes St, Baton Rouge LA 70802, you are our “Boots on the ground!”, and the main face that our Insomniacs see outside of the bakery! You give the word “Delivery…
Skills: Time Management, Organizational Skills, Customer Service, Safe Driving, Smartphone Proficiency
Columbus, Ohio, United States · On-site
Insomnia Cookies is actively hiring for a full-time, hourly Assistant Bakery Operations Manager (ABOM) at our Short North store located at 749 N. High Street, Columbus OH 43215. The Assistant Bakery Operations Manager (A…
Skills: Leadership, Operational Execution, Talent Development, Inventory Management, Staff Scheduling
Grand Prairie, Texas, United States · On-site
Become a Shift Leader at our brand new Grand Prairie, TX bakery located at 2810 S State Hwy 161, Grand Prairie, TX 75052. As Shift Leader you are the captain of our bakery day or night! You understand what it takes to “O…
Skills: Customer Service, Point Of Sale Systems, Communication, Time Management, People Skills
Fort Worth, Texas, United States · On-site
As a Shift Leader at our West FW store located at 825 Currie St, Fort Worth TX 76107, you are the captain of our bakery day or night! You understand what it takes to “Own the Night” (and beyond), by predicting the flow o…
Skills: Customer Service, Point Of Sales Systems, Communication, Time Management, People Skills
Ann Arbor, Michigan, United States · On-site
As a member of the Cookie Crew at our Ann Arbor, MI store located at 1229 South University Avenue, Ann Arbor, MI 48104, you are the ultimate Insomniac. Not only are you the point person at the front of the store for inte…
Skills: Customer Service, Baking, Cash Handling, Communication, Organization
Norfolk, Virginia, United States · On-site
Insomnia Cookies is one of the fastest growing, late-night, sweet indulgence companies in the country, and at the present time, we are actively interviewing Shift Leaders for our brand new Norfolk, VA (Granby St.) locate…
Skills: Customer Service, Point Of Sale Systems, Communication, Time Management, People Skills
Strongsville, Ohio, United States · On-site
Insomnia Cookies is one of the fastest growing, late-night, sweet indulgence companies in the country, and at the present time, we are actively interviewing Shift Leaders for our brand new Strongsville, OH location! As a…
Skills: Customer Service, Point Of Sale Systems, Communication, Time Management, People Skills
San Antonio, Texas, United States · On-site
Insomnia Cookies is one of the fastest growing, late-night, sweet indulgence companies in the country, and we are set to open our newest store in San Antonio, TX! At the present time, we are actively interviewing Shift L…
Skills: Customer Service, Point of Sales, Communication, Time Management, People Skills
Seattle, Washington, United States · On-site
Insomnia Cookies is one of the fastest growing, late-night, sweet indulgence companies in the country, and at the present time, we are actively interviewing Bike Delivery Couriers for our Seattle, WA store located at 421…
Skills: Time Management, Organizational Skills, Customer Service, Bicycle Operation, Smartphone Proficiency
Seattle, Washington, United States · On-site
Insomnia Cookies is one of the fastest growing, late-night, sweet indulgence companies in the country, and at the present time, we are actively interviewing Bike Delivery Couriers for our Seattle, WA store located at 151…
Skills: Time Management, Organizational Skills, Customer Service, Delivery App Proficiency, Bicycle Operation
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Lead bakery operations by managing the cookie crew, delegating tasks, and ensuring high-quality customer service. Responsible for maintaining store standards, monitoring production efficiency, and managing cash deposits.
Requires at least one year of customer service experience and proficiency with POS systems. Candidates must be at least 18 years old, legally eligible to work in the US, and able to lift up to 40 lbs.
As a Shift Leader at our Wayne State store located at 5171 Anthony Wayne Dr, Detroit, MI 48202, you are the captain of our bakery day or night! You understand what it takes to “Own the Night” (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building orders, suggestive selling, baking, and interacting with customers – it will also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for your store!
• Flexible part-time work schedules
• Pay on Demand (why wait until the end of the week…get paid your earned wages at the end of the day!)
• Paid vacation and sick time off
• Interactive training & mentorship
• Pet insurance for your furry loved ones
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• Employee discount and FREE cookies with every shift!
• Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries
• Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members
• Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team
• Support and work alongside the Cookie Crew
• Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices
• Manage cash handling and deposits
• At least 1 year of working experience in a customer service focused role
• Point of Sales systems experience
• Outstanding communication, time management, and people skills
• Outgoing/friendly/patient
• Detail focused and results-oriented
• Ability to lead-by-example and motivate others
• Ability to lift up to 40 lbs.
• Legally eligible to work in the United States
• Must be 18 years or older to be employed
\n\nAbout us:
Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"!
Warm. Delicious. Delivered.
Insomnia Cookies was born out of the dislike of heavy meals late at night, love of food delivery, and the realization that by the time you get hungry at night, nothing is open. The concept was founded by Seth Berkowitz in 2003 from his dorm room while attending the University of Pennsylvania. Berkowitz started baking and delivering warm cookies to students late-night on campus... and Insomnia Cookies was born. Today with 300+ locations and growing, Insomnia Cookies offers many varieties of delicious cookies delivered warm from the oven right to your door! We are open when you need it most; delivering from 11/12pm and staying open until 3:00am, at most of our locations. Our menu options also include brownies, deluxe cookies, ice cream and of course a pint of cold milk is available with any order. Whether you're feeding a craving or a crowd; Insomnia Cookies has you covered.
Offices: 1 S Broad St, Suite 1710, Philadelphia, Pennsylvania 19102, US
Warm. Delicious. Delivered.
Insomnia Cookies was born out of the dislike of heavy meals late at night, love of food delivery, and the realization that by the time you get hungry at night, nothing is open. The concept was founded by Seth Berkowitz in 2003 from his dorm room while attending the University of Pennsylvania. Berkowitz started baking and delivering warm cookies to students late-night on campus... and Insomnia Cookies was born. Today with 300+ locations and growing, Insomnia Cookies offers many varieties of delicious cookies delivered warm from the oven right to your door! We are open when you need it most; delivering from 11/12pm and staying open until 3:00am, at most of our locations. Our menu options also include brownies, deluxe cookies, ice cream and of course a pint of cold milk is available with any order. Whether you're feeding a craving or a crowd; Insomnia Cookies has you covered.
Offices: 1 S Broad St, Suite 1710, Philadelphia, Pennsylvania 19102, US
