Chicago, Illinois, United States · On-site
Insomnia Cookies is one of the fastest growing, late-night, sweet indulgence companies in the country, and at the present time, we are actively interviewing Cookie Crew for our brand new Chicago Union Station location! A…
Skills: Customer service, Communication, Organizational skills, Math skills, Baking
Chicago, Illinois, United States · On-site
Insomnia Cookies is one of the fastest growing, late-night, sweet indulgence companies in the country, and at the present time, we are actively interviewing Delivery Drivers for our brand new Chicago Union Station locati…
Skills: Time management, Organizational skills, Customer service, Delivery, Navigation
Red Bank, New Jersey, United States · On-site
Insomnia Cookies is one of the fastest growing, late-night, sweet indulgence companies in the country, and at the present time, we are actively interviewing Shift Leaders for our brand new Red Bank, NJ location! This new…
Skills: Customer service, Leadership, Baking, Cash handling, Point of Sale systems
Peoria, Illinois, United States · On-site
The Assistant Bakery Operations Manager (ABOM) is a leadership pipeline role designed to develop the next generation of Bakery Operations Managers. ABOMs are expected to operate at near-BOM level, executing bakery operat…
Skills: Leadership, Operations management, Inventory management, Staff scheduling, Food safety
Greensboro, North Carolina, United States · On-site
Insomnia Cookies is actively hiring for a full-time, hourly Assistant Bakery Operations Manager (ABOM) at our Greensboro, NC store is located at 425 Tate Street Greensboro, NC 27403. The Assistant Bakery Operations Manag…
Skills: Operational execution, Inventory management, Staffing coordination, Food safety, Guest experience
Wichita, Kansas, United States · On-site
Insomnia Cookies is actively hiring for a Store Operations Manager (GM) for our Wichita, KS and we are seeking hospitality focused individuals looking to join a fun, entrepreneurial and rapidly growing company in a role …
Skills: Team leadership, Staff development, Customer service, Inventory management, Marketing
Greensboro, North Carolina, United States · On-site
Insomnia Cookies is actively hiring for a Store Operations Manager (GM) for our Greensboro store located at 425 Tate St, Greensboro, NC 27403 and we are seeking hospitality focused individuals looking to join a fun, entr…
Skills: Team leadership, Staff development, Customer service, Inventory management, Sales performance
Winston-Salem, North Carolina, United States · On-site
Insomnia Cookies is looking for strong management to join our team at our Winston-Salem, NC location. We are seeking a hospitality focused individuals looking to join a fun, entrepreneurial and rapidly growing company, i…
Skills: Team leadership, Staff development, Customer service, Inventory management, Marketing
Rochester, New York, United States · On-site
\n \n About us: Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult br…
Skills: Leadership, Customer Service, Bakery Operations, Team Management, Food Safety
Boston, Massachusetts, United States · On-site
Insomnia Cookies is expanding and looking for strong management in our Boston, MA area. We are seeking a hospitality focused individuals looking to join a fun, entrepreneurial and rapidly growing company, in a role that …
Skills: Management, Leadership, Hospitality, Customer service, Inventory management
Rochester, New York, United States · On-site
As a member of the Cookie Crew at our Rochester store located at 1333 Mount Hope Ave Rochester, NY 14620, you are the ultimate Insomniac. Not only are you the point person at the front of the store for interacting with o…
Skills: Customer service, Baking, Cash handling, Communication, Organizational skills
Rochester, New York, United States · On-site
$15/hr–$21/hr
As a Car Delivery Driver at our Univ of Rochester store located at 1333 Mt Hope Ave, Rochester NY 14620, you are our “Boots on the ground!”, and the main face that our Insomniacs see outside of the bakery! You give the w…
Skills: Time management, Organizational skills, Customer service, Safe driving, Order accuracy
Red Bank, New Jersey, United States · On-site
Insomnia Cookies is one of the fastest growing, late-night, sweet indulgence companies in the country, and at the present time, we are actively interviewing Delivery Drivers for our brand new Red Bank, NJ location! This …
Skills: Time management, Organizational skills, Customer service, Safe driving, Order accuracy
Red Bank, New Jersey, United States · On-site
Insomnia Cookies is one of the fastest growing, late-night, sweet indulgence companies in the country, and at the present time, we are actively interviewing Cookie Crew for our brand new Red Bank, NJ location! This new s…
Skills: Customer service, Baking, Cash handling, Communication, Organizational skills
Winston-Salem, North Carolina, United States · On-site
Insomnia Cookies is actively hiring for a full-time, hourly Assistant Bakery Operations Manager (ABOM) at our Winston-Salem, NC store is located at 706 N. Trade St. Winston-Salem, NC 27101. The Assistant Bakery Operation…
Skills: Operational execution, Inventory management, Staffing coordination, Food safety, Guest experience
St. Louis, Missouri, United States · On-site
Insomnia Cookies is actively hiring for a Store Operations Manager (GM) for our St. Louis Delmar Loop store and we are seeking hospitality focused individuals looking to join a fun, entrepreneurial and rapidly growing co…
Skills: Team leadership, Staff coaching, Inventory management, Customer service, Sales performance
Tulsa, Oklahoma, United States · On-site
$60k–$65k/yr
Insomnia Cookies is looking for strong management to lead the Tulsa, OK team. We are seeking a hospitality focused individuals looking to join a fun, entrepreneurial and rapidly growing company, in a role that offers gre…
Skills: Team leadership, Hospitality management, Inventory management, Customer service, Staff development
Oxford, Mississippi, United States · On-site
As a Shift Leader at our Ole Miss store located at 303 S Lamar Blvd., you are the captain of our bakery day or night! You understand what it takes to “Own the Night” (and beyond), by predicting the flow of business durin…
Skills: Customer service, Leadership, Baking, Suggestive selling, Cash handling
East Lansing, Michigan, United States · On-site
ABOUT INSOMNIA: Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult br…
Skills: Customer service, Baking, Food safety, Cash handling, Point-of-sale operation
New York, New York, United States · Hybrid
$150k–$180k/yr
ABOUT US: Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand kn…
Skills: Product management, Roadmap management, Product strategy, Agile, Scrum
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The Cookie Crew member is responsible for greeting customers, taking orders, and providing a positive service experience. They also handle baking cookies, preparing ice cream, packaging delivery orders, and maintaining bakery cleanliness.
Candidates must be at least 18 years old and able to lift up to 40 lbs. The role requires availability to work nights, weekends, and holidays, with a preference for at least 6 months of customer service experience.
Insomnia Cookies is one of the fastest growing, late-night, sweet indulgence companies in the country, and at the present time, we are actively interviewing Cookie Crew for our brand new Chicago Union Station location! As a member of the Cookie Crew, you are the ultimate Insomniac. Not only are you the point person at the front of the store for interacting with our customers, but you also get to bake all of our awesome Warm and Delicious cookies as well!
Check out some of our content vids below to learn more:
· Flexible part-time work schedules
· Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!)
· Paid vacation and sick time off
· Pet insurance for your furry loved ones
· Interactive training & mentorship
· Job stability with a rapidly growing and reputable company
· Achievable growth/promotion opportunities
· You get to work in a fun, exciting team environment
· Employee discount and FREE COOKIES with every shift!
· Promptly greet guests entering the store and take their orders according to procedure
· Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
· Give each customer a warm experience with a smile in person & over the phone
· Bake our delicious cookies to perfection & a scoop of ice cream
· Ensure fast, warm, and correct delivery orders are packaged and sent out
· Handle cash and payments accurately and have no shortages or overages
· Cleaning, sanitizing, and maintaining the bakery including other duties as assigned
· At least 6 months of experience in a customer service focused role - preferred
· Personable, genuine, outgoing demeanor
· Customer service focused and a willingness to exceed guest expectations
· Great communication, organizational and math skills
· Must be able to lift up to 40 lb boxes of product
· Must be 18 years or older to be employed
· Must be able to work nights, weekends and holidays
· Legally eligible to work in the United States
\n\nWarm. Delicious. Delivered.
Insomnia Cookies was born out of the dislike of heavy meals late at night, love of food delivery, and the realization that by the time you get hungry at night, nothing is open. The concept was founded by Seth Berkowitz in 2003 from his dorm room while attending the University of Pennsylvania. Berkowitz started baking and delivering warm cookies to students late-night on campus... and Insomnia Cookies was born. Today with 300+ locations and growing, Insomnia Cookies offers many varieties of delicious cookies delivered warm from the oven right to your door! We are open when you need it most; delivering from 11/12pm and staying open until 3:00am, at most of our locations. Our menu options also include brownies, deluxe cookies, ice cream and of course a pint of cold milk is available with any order. Whether you're feeding a craving or a crowd; Insomnia Cookies has you covered.
Offices: 1 S Broad St, Suite 1710, Philadelphia, Pennsylvania 19102, US
Warm. Delicious. Delivered.
Insomnia Cookies was born out of the dislike of heavy meals late at night, love of food delivery, and the realization that by the time you get hungry at night, nothing is open. The concept was founded by Seth Berkowitz in 2003 from his dorm room while attending the University of Pennsylvania. Berkowitz started baking and delivering warm cookies to students late-night on campus... and Insomnia Cookies was born. Today with 300+ locations and growing, Insomnia Cookies offers many varieties of delicious cookies delivered warm from the oven right to your door! We are open when you need it most; delivering from 11/12pm and staying open until 3:00am, at most of our locations. Our menu options also include brownies, deluxe cookies, ice cream and of course a pint of cold milk is available with any order. Whether you're feeding a craving or a crowd; Insomnia Cookies has you covered.
Offices: 1 S Broad St, Suite 1710, Philadelphia, Pennsylvania 19102, US
