Seattle, Washington, United States · On-site
Become a Shift Leader at our Seattle, WA bakery located at 1519 Broadway Seattle, WA 98122!As the Shift Lead, you are the captain of our bakery day or night! You understand what it takes to “Own the Night” (and beyond), …
Skills: Customer Service, Point Of Sale Systems, Communication, Time Management, People Skills
Louisville, Kentucky, United States · On-site
Insomnia Cookies is actively hiring for a Store Operations Manager (GM) for our Louisville, KY store located at 998 Baxter Avenue, Louisville KY 40202 and we are seeking hospitality focused individuals looking to join a …
Skills: Staff Management, Coaching and Development, Customer Service, Inventory Management, Local Marketing
Ann Arbor, Michigan, United States · On-site
As a Shift Leader at our UMich store located at 1229 S University Ave, Ann Harbor MI 48104, you are the captain of our bakery day or night! You understand what it takes to “Own the Night” (and beyond), by predicting the …
Skills: Customer Service, Point of Sales, Communication, Time Management, People Skills
Ann Arbor, Michigan, United States · On-site
As a Delivery Driver at our Ann Harbor,MI store located at 1229 S University Ave, Ann Harbor, MI 48104, you are our “Boots on the ground!”, and the main face that our Insomniacs see outside of the bakery! You give the wo…
Skills: Time Management, Organizational Skills, Customer Service, Safe Driving, Smartphone Proficiency
Amherst, Massachusetts, United States · On-site
As a Shift Leader at our Amherst store located at 30 Main St, Amherst MA 01002, you are the captain of our bakery day or night! You understand what it takes to “Own the Night” (and beyond), by predicting the flow of busi…
Skills: Customer Service, Point Of Sales Systems, Communication, Time Management, People Skills
Sarasota, Florida, United States · On-site
Insomnia Cookies is one of the fastest growing, late-night, sweet indulgence companies in the country, and at the present time, we are actively interviewing Shift Leaders for our brand new Sarasota, FL location! This new…
Skills: Customer Service, Point of Sale Systems, Communication, Time Management, People Skills
Myrtle Beach, South Carolina, United States · On-site
As a Shift Leader at our Myrtle Beach store located at 1177 Celebrity Circle, Suite 435 Myrtle Beach, SC 29577, you are the captain of our bakery day or night! You understand what it takes to “Own the Night” (and beyond)…
Skills: Customer Service, Point Of Sales Systems, Communication, Time Management, People Skills
Baltimore, Maryland, United States · On-site
$55k–$65k/yr
Insomnia Cookies is expanding and looking for strong management in our Baltimore MD area. We are seeking a hospitality focused individuals looking to join a fun, entrepreneurial and rapidly growing company, in a role tha…
Skills: Staff Management, Coaching And Development, Customer Service, Inventory Management, Local Marketing
Cambridge, Massachusetts, United States · On-site
$60k–$65k/yr
Insomnia Cookies is expanding and looking for strong management to lead the team at the brand new opening Cambridge, MA (Harvard Square) location. We are seeking a hospitality focused individuals looking to join a fun, e…
Skills: Staff Management, Coaching And Development, Customer Service, Inventory Management, Local Marketing
Cary, North Carolina, United States · On-site
As a Shift Leader at our Cary, NC store located at 107 Edinburgh South Dr, Suite 141, Cary, NC 27511 you are the captain of our bakery day or night! You understand what it takes to “Own the Night” (and beyond), by predic…
Skills: Customer Service, Point Of Sale Systems, Communication, Time Management, People Skills
Phoenix, Arizona, United States · On-site
As a Shift Leader at our Phoenix store located at One East Washington Street, Suite 180 Phoenix, AZ 85004, you are the captain of our bakery day or night! You understand what it takes to “Own the Night” (and beyond), by …
Skills: Customer Service, Point Of Sale Systems, Communication, Time Management, People Skills
Fort Worth, Texas, United States · On-site
The Assistant Bakery Operations Manager (ABOM) is a leadership pipeline role designed to develop the next generation of Bakery Operations Managers. ABOMs are expected to operate at near-BOM level, executing bakery operat…
Skills: Operational Execution, Talent Development, Team Leadership, Inventory Management, Staffing Coordination
Lexington, Kentucky, United States · On-site
$12/hr–$16/hr
Insomnia Cookies is one of the fastest growing, late-night, sweet indulgence companies in the country, and at the present time, we are actively interviewing Delivery Drivers for our UK store located at 433 Jersey St, Lex…
Skills: Time Management, Organizational Skills, Customer Service, Safe Driving, Smartphone Proficiency
Lexington, Kentucky, United States · On-site
As a Shift Leader at our UK store located at 433 Jersey St, Lexington KY 40508, you are the captain of our bakery day or night! You understand what it takes to “Own the Night” (and beyond), by predicting the flow of busi…
Skills: Customer Service, Point Of Sales Systems, Communication, Time Management, People Skills
Burlington, Vermont, United States · On-site
Become a Shift Leader at our first ever Vermont bakery located at 84 Church Street, Burlington VT 05041. As Shift Leader you are the captain of our bakery day or night! You understand what it takes to “Own the Night” (an…
Skills: Customer Service, Point Of Sale Systems, Communication, Time Management, People Skills
Burlington, Vermont, United States · On-site
Insomnia Cookies is one of the fastest growing, late-night, sweet indulgence companies in the country, and at the present time, we are actively interviewing Delivery Drivers for our first ever Vermont location! This bran…
Skills: Time Management, Organizational Skills, Customer Service, Driving, Delivery
Burlington, Vermont, United States · On-site
Become a Shift Leader at our first ever Vermont bakery located at 84 Church Street, Burlington VT 05041. As Shift Leader you are the captain of our bakery day or night! You understand what it takes to “Own the Night” (an…
Skills: Customer Service, Point Of Sale Systems, Communication, Time Management, People Skills
Washington, District of Columbia, United States · On-site
Insomnia Cookies is one of the fastest growing, late-night, sweet indulgence companies in the country, and at the present time, we are actively interviewing Delivery Drivers for our brand new Washington Navy Yard locatio…
Skills: Customer Service, Point Of Sale Systems, Communication, Time Management, People Skills
Cleveland, Ohio, United States · On-site
The Assistant Bakery Operations Manager (ABOM) is a leadership pipeline role designed to develop the next generation of Bakery Operations Managers. ABOMs are expected to operate at near-BOM level, executing bakery operat…
Skills: Leadership, Operational Execution, Talent Development, Inventory Management, Staff Scheduling
Cambridge, Massachusetts, United States · On-site
$20/hr–$22/hr
The Assistant Bakery Operations Manager (ABOM) is a leadership pipeline role designed to develop the next generation of Bakery Operations Managers. ABOMs are expected to operate at near-BOM level, executing bakery operat…
Skills: Leadership, Operational Execution, Inventory Management, Staff Scheduling, Food Safety
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Lead bakery operations by managing the cookie crew, delegating tasks, and ensuring high-quality customer service. Responsible for maintaining store standards, monitoring production efficiency, and managing cash deposits.
Requires at least one year of customer service experience and the ability to lift up to 40 lbs. Candidates must be at least 18 years old and legally eligible to work in the United States.
Become a Shift Leader at our Seattle, WA bakery located at 1519 Broadway Seattle, WA 98122!As the Shift Lead, you are the captain of our bakery day or night! You understand what it takes to “Own the Night” (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building orders, suggestive selling, baking, and interacting with customers – it will also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for your store!
Check out some of our content vids to learn more!
• Pay rate $22.50/hr.
• Flexible part-time work schedules
• Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!)
• 1 hr of paid vacation for every 50 hours worked and 1 hour of paid sick time off for every 30 hours worked
• Interactive training & mentorship
• Pet insurance for your furry loved ones
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• Employee discount and FREE cookies with every shift!
• Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries
• Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members
• Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team
• Support and work alongside the Cookie Crew
• Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices
• Manage cash handling and deposits
• At least 1 year of working experience in a customer service focused role
• Point of Sale systems experience
• Outstanding communication, time management, and people skills
• Outgoing/friendly/patient demeanor
• Detail focused and results-oriented
• Ability to lead-by-example and motivate others
• Ability to lift up to 40 lbs.
• Legally eligible to work in the United States
• Must be 18 years or older to be employed
\n\nWarm. Delicious. Delivered.
Insomnia Cookies was born out of the dislike of heavy meals late at night, love of food delivery, and the realization that by the time you get hungry at night, nothing is open. The concept was founded by Seth Berkowitz in 2003 from his dorm room while attending the University of Pennsylvania. Berkowitz started baking and delivering warm cookies to students late-night on campus... and Insomnia Cookies was born. Today with 300+ locations and growing, Insomnia Cookies offers many varieties of delicious cookies delivered warm from the oven right to your door! We are open when you need it most; delivering from 11/12pm and staying open until 3:00am, at most of our locations. Our menu options also include brownies, deluxe cookies, ice cream and of course a pint of cold milk is available with any order. Whether you're feeding a craving or a crowd; Insomnia Cookies has you covered.
Offices: 1 S Broad St, Suite 1710, Philadelphia, Pennsylvania 19102, US
Warm. Delicious. Delivered.
Insomnia Cookies was born out of the dislike of heavy meals late at night, love of food delivery, and the realization that by the time you get hungry at night, nothing is open. The concept was founded by Seth Berkowitz in 2003 from his dorm room while attending the University of Pennsylvania. Berkowitz started baking and delivering warm cookies to students late-night on campus... and Insomnia Cookies was born. Today with 300+ locations and growing, Insomnia Cookies offers many varieties of delicious cookies delivered warm from the oven right to your door! We are open when you need it most; delivering from 11/12pm and staying open until 3:00am, at most of our locations. Our menu options also include brownies, deluxe cookies, ice cream and of course a pint of cold milk is available with any order. Whether you're feeding a craving or a crowd; Insomnia Cookies has you covered.
Offices: 1 S Broad St, Suite 1710, Philadelphia, Pennsylvania 19102, US
