Rochester, New York, United States · On-site
$60k–$65k/yr
Insomnia Cookies is expanding and looking for strong management to lead the team at the brand new opening Rochester, NY location. We are seeking a hospitality focused individuals looking to join a fun, entrepreneurial an…
Skills: Team leadership, Hospitality management, Inventory management, Customer service, Staff development
Bloomington, Indiana, United States · On-site
As a Delivery Driver at our IUB store located at 430 E Kirkwood Avenue, Bloomington IN 47408, you are our “Boots on the ground!”, and the main face that our Insomniacs see outside of the bakery! You give the word “Delive…
Skills: Time management, Organizational skills, Customer service, Delivery, Communication
New York, New York, United States · On-site
$20/hr–$23/hr
The Assistant Bakery Operations Manager (ABOM) is a leadership pipeline role designed to develop the next generation of Bakery Operations Managers. ABOMs are expected to operate at near-BOM level, executing bakery operat…
Skills: Bakery operations, Inventory management, Staff scheduling, Food safety, Team leadership
Claremont, California, United States · On-site
As a member of the Cookie Crew at our Claremont store located at 101 N Indian Hill Blvd #105, Claremont, CA 91711!, you are the ultimate Insomniac. Not only are you the point person at the front of the store for interact…
Skills: Customer service, Communication skills, Organizational skills, Math skills, Baking
New York, New York, United States · Hybrid
$160k–$180k/yr
ABOUT US: Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand kn…
Skills: Product innovation, Strategic vision, Stage-gate process, P&L management, Culinary development
Arlington, Texas, United States · On-site
Insomnia Cookies is actively hiring for a Store Operations Manager (GM) for our Arlington, TX bakery. We are seeking hospitality focused individuals looking to join a fun, entrepreneurial and rapidly growing company in a…
Skills: Team leadership, Staff hiring, Staff coaching, Inventory management, Customer service
Chapel Hill, North Carolina, United States · On-site
The Assistant Bakery Operations Manager (ABOM) is a leadership pipeline role designed to develop the next generation of Bakery Operations Managers. ABOMs are expected to operate at near-BOM level, executing bakery operat…
Skills: Leadership, Operational excellence, Inventory management, Staff scheduling, Food safety
New York, New York, United States · Hybrid
$60k–$75k/yr
POSITION OVERVIEW: As our Digital Marketing Coordinator, you're the person who makes sure our digital presence is always accurate, on-brand, and set up to convert. From keeping the website and app updated with the right …
Skills: Content Management Systems, Site Merchandising, Digital Asset Management, Campaign Analysis, Conversion Rate Optimization
New York, New York, United States · On-site
$20/hr–$23/hr
The Assistant Bakery Operations Manager (ABOM) is a leadership pipeline role designed to develop the next generation of Bakery Operations Managers. ABOMs are expected to operate at near-BOM level, executing bakery operat…
Skills: Leadership, Operational Execution, Talent Development, Inventory Management, Staff Scheduling
Charlotte, North Carolina, United States · On-site
Insomnia Cookies is one of the fastest growing, late-night, sweet indulgence companies in the country, and at the present time, we are actively interviewing Bike Delivery Courier for our Charlotte Downtown store! As a Bi…
Skills: Time management, Organizational skills, Customer service, Communication, Navigation
Denton, Texas, United States · On-site
$60k–$65k/yr
Insomnia Cookies is expanding and looking for strong management to lead the team at the brand new opening Denton, TX location. We are seeking a hospitality focused individuals looking to join a fun, entrepreneurial and r…
Skills: Staff Management, Coaching and Development, Customer Service, Inventory Management, Local Marketing
Pittsburgh, Pennsylvania, United States · On-site
$60k–$65k/yr
Insomnia Cookies is expanding and looking for strong management to lead the team at the brand new opening Southside Pittsburgh PA location. We are seeking a hospitality focused individuals looking to join a fun, entrepre…
Skills: Staff Management, Coaching And Development, Customer Service, Inventory Management, Local Marketing
Wilmington, North Carolina, United States · On-site
The Assistant Bakery Operations Manager (ABOM) is a leadership pipeline role designed to develop the next generation of Bakery Operations Managers. ABOMs are expected to operate at near-BOM level, executing bakery operat…
Skills: Leadership, Operational excellence, Inventory management, Staff scheduling, Food safety
Portland, Oregon, United States · On-site
Insomnia Cookies is one of the fastest growing, late-night, sweet indulgence companies in the country, and we are set to open our newest store in Portland later this year! At the present time, we are actively interviewin…
Skills: Time management, Organizational skills, Customer service, Safe driving, Smartphone proficiency
Allendale Charter Township, Michigan, United States · On-site
Insomnia Cookies is looking for strong management to join our team at our Allendale, MI location. We are seeking a hospitality focused individuals looking to join a fun, entrepreneurial and rapidly growing company, in a …
Skills: Staff Management, Coaching and Development, Customer Service, Inventory Management, Local Marketing
New York, New York, United States · Hybrid
$100k–$150k/yr
POSITION OVERVIEW: At Insomnia Cookies, our Finance team helps drive smart, data-informed decisions across the business. We're looking for an analytical, curious, and highly collaborative FP&A Analyst who thrives in a fa…
Skills: Financial planning, Forecasting, Financial modeling, Excel, Data analysis
Nashville, Tennessee, United States · On-site
Insomnia Cookies is one of the fastest growing, late-night, sweet indulgence companies in the country, and at the present time, we are actively interviewing Delivery Drivers for our newly opening Nashville TN bakery! As …
Skills: Time Management, Organizational Skills, Customer Service, Safe Driving, Smartphone Proficiency
Greensboro, North Carolina, United States · On-site
As a Car Delivery Driver at our UNC Greensboro store located at 425 Tate ST, Greensboro NC 27403, you are our “Boots on the ground!”, and the main face that our Insomniacs see outside of the bakery! You give the word “De…
Skills: Time Management, Organizational Skills, Customer Service, Safe Driving, Smartphone Proficiency
Asheville, North Carolina, United States · On-site
As a Shift Leader at our UNC-Ashville store located at 8 College Street, Asheville NC, you are the captain of our bakery day or night! You understand what it takes to “Own the Night” (and beyond), by predicting the flow …
Skills: Customer Service, Point Of Sale Systems, Communication, Time Management, People Skills
Asheville, North Carolina, United States · On-site
As a member of the Cookie Crew at our UNC-Asheville store located at 8 College Street, Asheville NC, you are the ultimate Insomniac. Not only are you the point person at the front of the store for interacting with our cu…
Skills: Customer Service, Baking, Cash Handling, Communication, Organization
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The Store Operations Manager is responsible for hiring, coaching, and developing a diverse team while maintaining high standards for food quality, customer service, and store cleanliness. They will also manage inventory controls, execute local marketing initiatives, and drive in-store recognition programs.
Candidates must have at least 3 years of management experience in a restaurant or retail setting and be available to work mid-to-late shifts from Thursday through Sunday. Proficiency in business software such as MS Outlook, Excel, and Teams is required, along with a strong commitment to hospitality.
Insomnia Cookies is expanding and looking for strong management to lead the team at the brand new opening Rochester, NY location. We are seeking a hospitality focused individuals looking to join a fun, entrepreneurial and rapidly growing company, in a role that offers great training & mentorship, professional growth/quick advancement opportunities and achievable sales success!
· Competitive base salary + quarterly bonus compensation package.
· $50.00 per month cellphone data plan stipend.
· Excellent comprehensive benefits coverage that includes medical, dental, vision & pet insurance plans.
· 401K with contribution match.
· 2 weeks paid vacation, 2 Insomnia Personal Days of Wellness paid, paid sick leave.
· Enrollment in our Cookie College learning/training platform.
· FREE cookies, awesome swag and so much more!
· Hire, coach and develop a diverse part-time hourly staff that includes Shift Leaders, Cookie Crew and Delivery Drivers.
· Lead service components including stellar food quality, engaging customer service, employee friendliness, and store cleanliness, through the team.
· Establish a strong culture of excellence that prioritizes cookie quality, customer service, and sales performance, while also supporting personal growth and opportunity for all team members.
· Manage and audit inventory to maintain proper controls.
· Create and execute fun, local marketing drops.
· Create and drive in-store recognition programs/contests.
· 3+ years of management/leadership experience in a restaurant or retail establishment
· Availability to work 2-3 mid-to-late shifts throughout the latter part of the week (Thurs- Sun)
· Benevolent leadership style with a player-coach mentality when it comes to day-to-day management of the business
· An innate sense of true hospitality and ability to deliver exceptional customer service to all of our guests
· A solid technical acumen regarding restaurant/retail business software, proficiency with MS Outlook, Excel, MS Teams and prior experience hiring employees using an Applicant Tracking System
· Familiarity with using commercial convection ovens - a plus
\n\nAbout us:
Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"!
Warm. Delicious. Delivered.
Insomnia Cookies was born out of the dislike of heavy meals late at night, love of food delivery, and the realization that by the time you get hungry at night, nothing is open. The concept was founded by Seth Berkowitz in 2003 from his dorm room while attending the University of Pennsylvania. Berkowitz started baking and delivering warm cookies to students late-night on campus... and Insomnia Cookies was born. Today with 300+ locations and growing, Insomnia Cookies offers many varieties of delicious cookies delivered warm from the oven right to your door! We are open when you need it most; delivering from 11/12pm and staying open until 3:00am, at most of our locations. Our menu options also include brownies, deluxe cookies, ice cream and of course a pint of cold milk is available with any order. Whether you're feeding a craving or a crowd; Insomnia Cookies has you covered.
Offices: 1 S Broad St, Suite 1710, Philadelphia, Pennsylvania 19102, US
Warm. Delicious. Delivered.
Insomnia Cookies was born out of the dislike of heavy meals late at night, love of food delivery, and the realization that by the time you get hungry at night, nothing is open. The concept was founded by Seth Berkowitz in 2003 from his dorm room while attending the University of Pennsylvania. Berkowitz started baking and delivering warm cookies to students late-night on campus... and Insomnia Cookies was born. Today with 300+ locations and growing, Insomnia Cookies offers many varieties of delicious cookies delivered warm from the oven right to your door! We are open when you need it most; delivering from 11/12pm and staying open until 3:00am, at most of our locations. Our menu options also include brownies, deluxe cookies, ice cream and of course a pint of cold milk is available with any order. Whether you're feeding a craving or a crowd; Insomnia Cookies has you covered.
Offices: 1 S Broad St, Suite 1710, Philadelphia, Pennsylvania 19102, US
