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Skills: Site Reliability Engineering, Splunk, AppDynamics, Python, Shell Scripting
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Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$133k–$225k/yr
Full-time
bachelor degree
401(k) with company match, Employee stock purchase plan, Paid vacation, Paid volunteering, 28-day sabbatical, Paid parental leave
Posted 3d ago
Apply by Sep 26
~40 hrs/week
Responsibilities
The manager is responsible for production support and Site Reliability Engineering (SRE) for enterprise applications, including incident response and root-cause analysis. They will also design automation workflows, optimize CI/CD pipelines, and mentor junior engineers on reliability best practices.
Requirements
Candidates must hold a Bachelor's degree in Computer Science or a related field and possess at least 60 months of progressive experience in application support and SRE. Proficiency in cloud platforms, containerization, monitoring tools, and automation scripting is required.
Full job description
Your Opportunity
At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.
Job Duties: Responsible for production support and Site Reliability Engineering (SRE) for enterprise applications and platform services. Monitors production systems using Splunk and AppDynamics for log analysis and application performance monitoring. Responds to production incidents, performs root-cause analysis (RCA), and coordinates resolution with application, infrastructure, security, and third party teams. Creates and maintains monitoring alerts, dashboards, and operational runbooks to improve observability and reduce service disruptions. Designs and implements automation to reduce manual operational work, including deployment and support workflows using GitHub pipelines, Python, Shell scripting, and Microsoft Power Automate. Optimizes CI/CD pipelines using Harness, Bitbucket, Bamboo, and Nexus to streamline deployments and ensure SLA and SLO compliance. Provides production support for the Solace messaging platform, troubleshooting messaging and integration issues for application consumers. Deploys applications to PCF and validates service bindings, service accounts, and access permissions. Performs post maintenance validation following Windows and Unix/Linux server patching to ensure application stability. Executes application and platform disaster recovery activities, including DR testing and recovery verification. Performs annual password rotations and certificate renewals in compliance with security and audit policies. Investigates production data issues and coordinates cross team remediation. Partners with infrastructure and security teams to implement server vulnerability remediation. Participates in 24/7 on call rotations to ensure timely incident response and resolution. Mentors junior engineers on SRE best practices and applies Agile and Kanban methodologies for operational and reliability initiatives.
Starting compensation for this location depends on related experience. Annual bonus opportunity and other eligible earnings are not included in the range(s) above. We offer a competitive benefits package, see below for details.
What you have
Job Requirements: Requires Bachelor’s in Computer Science, Information Technology, or a related field and 60 months of progressive, post-Bachelor’s experience in a related occupation.
Experience must include 60 months of experience involving the following: Supporting and operating middle tier applications hosted on PCF, including integration with messaging and event driven platforms Kafka, RabbitMQ, and Solace; Troubleshooting and monitoring using Splunk and AppDynamics, source control via GitHub, and incident and work item management using Remedy and JIRA; Supporting applications in Linux/Unix systems; Developing automation solutions in at least one programming language (Python, PowerShell, or similar); Supporting applications in cloud platforms (AWS, GCP, or PCF) and containerization (Kubernetes); and Observability tools (monitoring, logging, and tracing) including Splunk and AppDynamics.
We offer competitive pay and benefits. Starting compensation depends on related experience. Annual bonus and other eligible earnings are not included in the ranges above. Benefits include: 401(k) w/ company match; employee stock purchase plan; paid vacation, volunteering, 28-day sabbatical after every 5 years of service for eligible positions; paid parental leave and family building benefits; tuition reimbursement; health, dental, and vision insurance; hybrid/remote work schedule available for eligible positions (subject to Schwab’s internal approach to workplace flexibility).
Related keywords
Site Reliability EngineeringSplunkAppDynamicsPythonShell ScriptingGitHubHarnessBitbucketBambooNexusSolacePCFLinuxUnixKafkaRabbitMQ
Charles Schwab is a different kind of investment services firm – one that strives to disrupt the status quo of the traditional Wall Street approach on behalf of our clients. We believe today, as we did on Day 1, that when you find ways to improve the investing experience for your clients, then business results will follow. Follow our company culture at #SchwabLife and see how we give back at #Schwab4Good.
Support hours: 7 a.m.–7 p.m. CT or 24/7 at schwab.com/contact-us.
Social Media Disclosures: https://www.aboutschwab.com/social-media
(#0424-TM8W)
Offices: 3000 Schwab Way, Westlake, Texas 76262, US · 211 Main St, San Francisco, CA 94105, US · 9899 Schwab Way, Lone Tree, CO 80124, US · 2423 E Lincoln Dr, Phoenix, Arizona 85016, US · 200 S 108th Ave, Omaha, Nebraska 68154, US
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