Austin, Texas, United States · On-site
$75k–$115k/yr
Job Description Einride (which acquired Flipturn in August 2026) is revolutionizing transportation by showing the world a new way to move, based on the latest digital, electric and autonomous technologies. Through a suit…
Skills: Customer support, Troubleshooting, Ticketing platforms, Salesforce, Hubspot
Austin, Texas, United States · Hybrid
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Austin, Texas, United States · On-site
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Who We Are Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that …
Skills: Semiconductor manufacturing, Electro-mechanical assembly, Troubleshooting, Vacuum systems, Pneumatic assemblies
Austin, Texas, United States · Hybrid
$163k–$244k/yr
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Austin, Texas, United States · Remote Solely
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Skills: Grant administration, Financial reporting, Budget management, Compliance monitoring, Account reconciliation
Austin, Texas, United States · On-site
$79k–$108k/yr
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Skills: Manufacturing engineering, Lean principles, Automation, Continuous improvement, Process failure mode and effects analysis
Austin, Texas, United States · Remote OK
$200k–$275k/yr
We’re looking for a Senior Counsel, M&A Integration to join Procore’s Legal, Regulatory & Compliance (LRC) Department. In this new role, you’ll serve as the primary legal architect for LRC’s post-acquisition success, orc…
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Austin, Texas, United States · Remote OK
MaintainX is a leading mobile-first work execution platform for industrial and frontline teams. More than 13,000 customers, including Duracell, McDonald's, Shell, DHL and Volvo, use MaintainX to cut unplanned downtime an…
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Austin, Texas, United States · On-site
The Equity Mining Sales Associate is focused and specifically trained for driving incremental sales and acquiring additional inventory for their dealership by actively prospecting our current sales and service databases,…
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Austin, Texas, United States · On-site
Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference …
Skills: Soldering, Inspection, Blueprint reading, Microscope usage, Shop floor control systems
Santa Clara, California, United States · On-site
$172k–$236k/yr
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Skills: Engineering management, Technical mentoring, Project leadership, Product strategy, Roadmap development
Austin, Texas, United States · On-site
$79k–$108k/yr
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Austin, Texas, United States · Remote OK
$7k–$10k/mo
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Austin, Texas, United States · Hybrid
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Austin, Texas, United States · On-site
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Austin, Texas, United States · Hybrid
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Skills: Transmission line design, CAD software, 3D design software, AutoCad Inventor, SDS
Austin, Texas, United States · On-site
Club Location: Onion Creek Club - Austin, TX Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique indi…
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Austin, Texas, United States · Hybrid
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Austin, Texas, United States · Remote OK
$160k–$220k/yr
We’re looking for a Senior Partner Development Manager - NAMER + US Public Sector to join Procore’s Partner Strategy & Ops Organization. In this role, you’ll translate our global partner strategy into regional execution,…
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Austin, Texas, United States · On-site
Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference …
Skills: Production supervision, Manufacturing operations, Team leadership, Process improvement, Quality control
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You will serve as the first point of contact for customer inquiries, troubleshooting EV charging infrastructure issues and managing support tickets. Additionally, you will assist with onboarding new customers and coordinate with OEMs to resolve technical blockers.
Candidates must have at least 2 years of experience in a customer-facing support role and proficiency with ticketing platforms. Strong communication skills and the ability to explain complex technical topics to diverse audiences are essential.
Einride (which acquired Flipturn in August 2026) is revolutionizing transportation by showing the world a new way to move, based on the latest digital, electric and autonomous technologies. Through a suite of EV charging and fleet solutions and freight capacity as a service operations, Einride enables businesses around the world to accelerate towards their sustainability goals. Einride’s customers include some of the world’s biggest shippers, including Fortune 500 companies.
Einride supports fleets in managing their electric freight and charging operations across a network of private and semi-public charging sites. Einride’s customers have a wide range of experience operating EVs, and need to effectively operate in a fast-moving electrification ecosystem. These are complex operations where charging availability and uptime are key to Einride’s customers; over the course of a single day, fleet managers, charging site operators, and drivers may run into a range of charger reliability issues or blockers.
We are looking for a Support Specialist to join the Energy and Charging Infrastructure organization at Einride. As a Support Specialist, you will work directly with Einride’s customer success and operations team to ensure the success of our customers in managing and utilizing EV charging infrastructure. You’ll play a crucial role in day to day issue investigation and resolution, and build a deep understanding of Einride’s core charging technology stack. The purpose of this role is to resolve customer questions and issues across the charging sites that Einride directly operates, has access to, or manages through the Flipturn charging and energy management software platform.
Be the first line of defense for customer questions or issues, responding to tickets in an urgent and timely manner
Troubleshoot issues raised by exploring charger logs, history, and other resources. Summarize issue and context to escalate as appropriate
Attempt to resolve common issues when raised by customers - reset chargers, refund drivers, grant user access, etc
Onboard new customers and chargers, including helping onsite personnel to establish OCPP connections and cellular connectivity.
Reproduce to confirm potential bugs and escalate as needed
Raise tickets and escalate issues to charger/vehicle OEMs on behalf of customers, where appropriate, supplying needed logs, context, etc to expedite resolution
Contribute to support runbook development with new issues and solutions
We’re looking for someone who is excited about joining a climate tech company and wants to wear many hats. Einride is full of mission-driven employees who see work as a place to make an impact on the world!
You’ll be a great fit for this role if you enjoy:
Operating in a fast-paced environment where you’ll see a direct impact on the success of the company and our customers
Representing a company in an externally-facing role that involves continuous problem solving and customer support
Proactively responding to customer issues and keeping customers informed about their resolutions
Working collaboratively with teammates, customers, and cross functional teams
A strong candidate will have the following experience/skills:
At least 2 years in a customer-facing support role
Ability to operate with autonomy
Experience with ticketing platforms and tools (Pylon, Salesforce, Hubspot, etc)
Experience using Claude and other AI tools
Excitement about resolving customer issues and complaints - making EV operations smoother, easier, and cheaper for customers
Excellent communication skills, including both written and oral communication
Ability to understand and articulate complex, semi-technical topics in a clear, simple, and concise way to internal and external parties
Familiarity with the fleet or logistics industry is a bonus
Experience at early stage startups is a bonus
Market-Competitive Salary: The anticipated range for this position is $75,000-$115,000 base salary per year.
Equity Package: This role includes equity.
Comprehensive Health Coverage: Competitive medical, dental, and vision plans.
Retirement Savings: 401(k) plan with an employer match.
Generous Time Off: 25 days of Paid Time Off (PTO). 15 paid sick days and 15 paid US holidays observed.
Wellness Allowance: To support your personal well-being.
The unified EV charging platform for businesses and fleets
Flipturn is the unified control center for EV charging operations—built for both fleets and businesses. Whether you're managing a private depot or a public charging site, Flipturn helps you stay online, cut costs, and keep EV operations running smoothly. Monitor energy usage, manage access, streamline payments, and unlock insights across your chargers and vehicles—all in one place. Interested in learning more? Let’s chat: www.getflipturn.com/getdemo
Offices: New York City, New York 10003, US
