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$16/hr–$18/hr
Full-time
high school
Medical Insurance, Dental Insurance, Vision Insurance, Health Savings Account (HSA), Flexible Spending Account (FSA), Paid Time Off (PTO)
Posted 27d ago
~40 hrs/week
Responsibilities
The Leasing Team Member is responsible for managing rental applications, conducting property tours, and ensuring LIHTC compliance to maintain full occupancy. They also handle resident concerns and collaborate with maintenance staff to ensure smooth daily operations.
Requirements
Candidates should have a high school diploma and at least one year of leasing experience, preferably within a LIHTC community. Proficiency in Real Page Onesite and availability to work evenings and weekends are preferred.
Full job description
POSITION: Leasing Team Member (Full-time, Non-Exempt)
REPORTS TO: Community Manager
COMPENSATION: Hourly Rate, plus Benefits and Bonus of up to $125 per lease.
LOCATION: Bridges at Canyon View -2500 E William Cannon Dr, Austin, TX 78744
SUMMARY
We are seeking a detail-oriented, customer-focused Leasing Team Member to join our growing team at an affordable housing community. The Leasing Team Member will play a key role in ensuring LIHTC compliance, maintaining 100% occupancy rate, retaining existing residents, and preleasing for future availability.
RESPONSIBILITIES (Including but not limited to)
Be an ambassador for customer service by consistently going above and beyond to ensure that Solidago residents are satisfied.
Process rental applications and ensure all documentation is collected and verified in accordance with LIHTC guidelines.
Greet prospective residents, answer inquiries, conduct property tours, and highlight community features and benefits.
Utilize the Solidago Standard of Leasing.
Respond to resident concerns in a professional and timely manner
Collaborate with maintenance and property management staff to ensure smooth daily operations
Maintain the cleanliness of the tour path to ensure a positive first impression of the community.
Maintain detailed and organized resident files for compliance audits.
Complete all lease applications and lease file paperwork.
Maintain accurate lease file documentation in accordance with company policy; participate in lease file audits as assigned by the Community Manager.
Be an expert on current market conditions and trends by shopping competition and attending Solidago training.
Participate in and assist with planning the community’s Monthly Marketing Plan (MMP).
Assist with various additional community projects as assigned by the Community Manager.
MINIMUM SKILLS & EXPECTATIONS
Utilize the Solidago Way of Leasing by:
Warmly greeting prospective clients
Answering incoming leasing calls
Determining needs and preferences
Professionally presenting the community and apartment homes
Utilizing feature/benefit selling
Closing the sale
Following up
Using “Gotta Says”
QUALIFICATIONS:
1-2 years of Real Page Onesite experience preferred.
High School Diploma or equivalent.
Minimum of 1 year of experience in leasing or property management, preferably within a LIHTC community.
Strong communication skills.
Available evenings and weekends.
Ability to embody the Solidago Standards every day.
Strong understanding of LIHTC compliance, income limits, and eligibility requirements
Basic computer skills: typing and writing ability for correspondence, memos, etc.
BENEFITS
Medical, Dental, and Vision Insurance
Health Savings Account (HSA) and Flexible Spending Account (FSA)
Paid Time Off (PTO)
Paid Holidays
Dental
401k Retirement Plan
Employee Assistance Program (EAP)
Competitive bonus structure
Ancillary Benefits: Pet Insurance, Gym Membership Reimbursement, Parental Leave etc.
WORK CONDITIONS
You are required to work both inside and outside of the office and in all areas of the residential property, including amenities, and have frequent exposure to outside elements.
PHYSICAL DEMANDS:
To successfully perform the essential functions of this role, the team member must be able to engage in routine physical activities such as standing, walking, climbing, stooping, squatting, and using hands for typing and handling materials. The position requires the ability to access all areas of the property—both interior and exterior—in varying weather conditions, including rain, snow, heat, and wind.
Team members must be capable of lifting or moving items up to 20 pounds and possess adequate visual abilities, including close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. Occasional travel may be required for training, property support, or other job-related needs.
This job description is not intended to be an exhaustive list of all duties. Team members are expected to follow additional instructions and perform other related tasks as assigned by their Team Leader.
Additional responsibilities/tasks within the position's purpose may be assigned. LDG Development LLC & its affiliates reserve the right to change job descriptions at any time, with or without prior notice, based on business conditions/needs. Rev. 9. 2025
Focused on Residents. Founded in Quality. Rooted in Integrity.
Industry
Real Estate
Company size
51-200 employees
Founded
2020
Headquarters
Austin, Texas
LinkedIn followers
1,247
Solidago Residential Services is part of the LDG Development Family acting as the management services platform for our communities. Solidagos, or goldenrods — the state flower of Kentucky, where LDG Development is headquartered — are bright yellow flowers that symbolize encouragement, growth, and determination, all of which are echoed in the current brand positioning.
Solidago Residential Services is reimagining management services by focusing on the core of our communities, our residents. Where all that we do is founded on the belief that residents come first and everyone deserves a quality place to live. We are committed to providing environments within our communities where residents experience superior quality in their home and quality service, where they are respected and empowered, and can realize growth and enrichment in their lives.
Offices: Austin, Texas 78752, US
Management Services and Affordable HousingResidentialProperty ManagementReal Estate