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The Ramp Agent is responsible for below-the-wing aircraft servicing, including loading and unloading baggage and cargo. Key duties include operating motorized equipment, guiding aircraft, and performing cabin maintenance and de-icing tasks.
Candidates must be at least 18 years old with a high school diploma or GED, a valid driver's license, and a clear criminal and drug record. The role requires the physical ability to lift up to 70 pounds and work in varied outdoor weather conditions.
We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.
At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Ramp Agent in our Ground Handling Department. The primary responsibility of the position is baggage handling and servicing aircraft in a fast-paced outdoor airport environment. Ramp Agents are expected to keep both the company goals and customer expectations in mind when completing their daily tasks. The successful candidate will successfully complete the Ramp Agent training course. This position will report to the General Manager.
Responsible for below-the-wing servicing of the aircraft
Load and unload baggage and cargo
Operate motorized service vehicles and equipment
Guide and park aircraft
Perform cabin maintenance tasks
De-ice aircraft
Work as a team to provide excellent customer service and meet corporate objectives
Successful completion of training course
Ability to meet company goals and customer expectations in a high energy environment
Effective communication skills
Ability to organize, prioritize, and multitask
Previous airline experience
Previous employment as a front-line customer service provider
Basic knowledge of computer applications and programs
Use of computers, telephones, and other office equipment
Airport ramp environment, subject to varied weather conditions and elevated noise levels
All shifts including weekends, nights, holidays and/or irregular shifts
Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairs
Handle objects up to 70 pounds
Assist passengers with disabilities, including, but not limited to, pushing wheelchairs
The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed.
Employment is contingent upon a valid driver’s license and clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age.
Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
In addition to a competitive salary, we offer bonuses awarded in accordance with company policies and applicable criteria.
Job Application Deadline:
August 23, 2026The preferred East Coast regional airline. A wholly owned subsidiary of American Airlines Group.
Piedmont Airlines, Inc. is a subsidiary of American Airlines Group, the largest airline in the world. Our airline was founded by Mr. Richard Henson in 1931 as Henson Flying Service, a fixed-base operator. In 1962 scheduled airline service commenced as Hagerstown Commuter. Today, Piedmont operates nearly 440 daily departures to 72 cities throughout the eastern United States and Canada. We currently operate the ERJ-145 aircraft. Our corporate headquarters is located in Salisbury, Maryland which is located about one hundred miles southeast of Baltimore, Maryland. Piedmont Airlines employs over 11,000 aviation professionals.
Offices: 5443 Airport Terminal Road, Salisbury, Maryland 21804, US
