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Washington, District of Columbia, United States • On-site
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Respond to emergency and non-emergency calls to assign and route ambulance and transportation services. Ensure accurate data entry, report generation, and clear communication to provide quality patient care.
Requires a high school diploma and either minimal medical/telecommunications training or one year of EMS dispatch experience. Must possess strong English communication skills and the ability to manage multiple tasks in a high-pressure environment.
We’re hiring Dispatchers that will respond to emergency and non-emergency calls for ambulance and transportation services. This person assigns and routes transportation requests and can provide clear communication in all situations to ensure quality support and care to our customers.
Responsibilities:
Understands and adequately implements the concepts of Emergency Medical Dispatch as published in Principles of Emergency Medical Dispatch (and as customized by AMR) as a minimum standard of care.
Allocates EMS resources properly as the need arises by application of appropriate decision-making rules and approved protocols.
Responsible and accountable for completeness and accuracy of paperwork related to their position prior to completion of shift.
Responsible for accurate and complete data entry for the shift. This will also include State Run Report data entry as assigned.
Responsible for generating applicable reports and checking for accuracy.
Assists in locating scene of incidents and selecting the safest, fastest route to such scene using all available locator aids.
Relays instructions from supervisors, messages, and emergency information.
Maintains a current working knowledge of all company policies, procedures, rules, regulations, and memorandums.
Follows established parameters/formats in receiving requests for service.
Responsible for knowledge and use of equipment, including but not limited to the computer, printers, 911 equipment, recording devices, telephones, and other equipment as assigned by superiors.
Minimum Required Qualifications:
High school diploma or equivalent.
Must have minimal medical training or telecommunications experience or, have at least one year's experience as an EMS or public safety dispatcher.
Skilled in reading and writing English.
Capacity to communicate clearly on the radio and telephone.
Ability to record, transmit, and report information accurately.
Able to efficiently utilize all equipment assigned to him or her.
Manage multiple tasks simultaneously.
Possess good typing skills with speed and accuracy necessary to efficiently process emergency and nonemergency calls.
Ability to understand basic computer applications.
Preferred Qualifications:
Experience in the healthcare industry
Why Choose AMR? AMR is one of Global Medical Response’s (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at www.AtaMomentsNotice.com.
GMR’s Core Behaviors—keep care at the center, raise your hand, seek to understand, find a way together and be accountable—unite our teams and set us apart in emergency medical services.
Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.
Check out our careers site benefits page to learn more about our benefit options.
American Medical Response, America’s leading provider of medical transportation, has a single mission: making a difference by caring for people in need. AMR solutions include 911 emergency, interfacility transportation, event medical, advanced & basic life support transports and federal disaster response. AMR is a part of the Global Medical Response family. With nearly 34,000 team members, Global Medical Response teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services in the United States, the District of Columbia and around the world. GMR was formed by combining the industry leaders in air and ground emergency medical services. Each of our companies have long histories of proudly serving the communities where we live: American Medical Response (AMR), Air Evac Lifeteam, REACH Air Medical Services, Med-Trans Corporation, AirMed International and Guardian Flight. Together, with our GMR family, we are providing care to the world at a moment’s notice.
Offices: 6363 S. Fiddlers Green Circle, 14th Floor, Greenwood Village, CO 80111, US
There are currently 205 open transportation positions in Washington, DC listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, Reyes Beverage Group, Uline, Colonial Parking, Noblis MSD, among others. Browse the listings above to see every active employer.
Yes — 48 of the 205 open transportation positions offer remote or hybrid work (15 remote, 33 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
