Job Seekers can review the Job Applicant Privacy Policy by clicking here. Job Description: Summary The Customer Development Manager FMS position is responsible for the management of assigned accounts in the Business Unit…
Skills: Problem Solving, Verbal Communication, Written Communication, Interpersonal Skills, Financial Data Analysis
Felsburg Holt & Ullevig
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Senior+
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Enterprise Mobility
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Customer Service Delivery Driver - 4 day work week!
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$17/hr–$19/hr
Mid level$5.2B raised
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Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
bachelor degree
Medical Insurance, Prescription Insurance, Dental Insurance, Vision Insurance, Life Insurance, Disability Insurance
Posted 57d ago
~40 hrs/week
Responsibilities
Manage assigned accounts and drive growth by educating customers on Ryder's fleet and management services. Act as a facilitator between customers and internal departments to ensure contracted services are delivered and customer satisfaction is maintained.
Requirements
Requires a Bachelor's degree in Business, Marketing, Transportation, or equivalent experience. Candidates must have five or more years of consecutive sales and customer relationship management experience.
Full job description
Job Seekers can review the Job Applicant Privacy Policy by clicking here.
Job Description:
Summary The Customer Development Manager FMS position is responsible for the management of assigned accounts in the Business Unit (BU); the education/development of customer interest in additional Ryder services (including: Full Service Lease, Programmed Maintenance, Lease Financing, Fleet Management Services and Dedicated Contract Carriage) by utilizing the Ryder Sales Process.
Essential Functions
Maintain regular and consistent contact with customers to meet customer requirements. Develop sales penetration plan. Segment account base by opportunity for growth and potential for risk. Present Ryder services and capabilities. Develop relationships with all customer buying influences. Develop complete understanding of customers business, goals and objectives. Work with RIL to develop opportunities for the application of those services as appropriate. Serve as facilitator between customer and Ryder departments or Ryder vendors.
Ensure contracted services are delivered to customer. Orchestrate the development of a productive working relationship with the customer. Maintain appropriate customer contact. Understand and manage customer satisfaction perception. Conduct regularly scheduled customer reviews. Monitor CSI results by account. Develop knowledge base of competitive alternatives. Contribute to an effective transition of accounts sold.
Proactively anticipate problems through continuous dialogue with customer & Ryder staff. Supply customer with information regarding operational performance. Learn customers business & operations
Training and improvement of sales skills, industry knowledge and personal growth needs
Additional Responsibilities
Performs other duties as assigned.
Skills and Abilities
Demonstrates problem solving skills
Strong verbal and written communication skills
Effective interpersonal skills
Ability to analyze and interpret financial data
Ability to leverage customers financial data to determine needs and solutions match
Ability to work within various geographic and demographic environments
Ability to guide, engage, and impart knowledge to others
Willingness and ability to work with and mentor new sales employees
Ability to work independently and as a member of a team
Ability to work in team concept while holding self fully accountable
Flexibility to operate and self-driven to excel in a fast-paced environment
Capable of multi-tasking, highly organized, with excellent time management skills
Detail oriented with excellent follow-up practices
Qualifications
Bachelor's degree required in Business, Marketing, Transportation or equivalent experience
Five (5) years or more demonstrated consecutive sales and customer relationship management experience in prior sales responsibilities required
DOT Regulated No
Job Category
Outside Sales
Compensation Information:
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
Pay Type:
Salaried
Minimum Pay Range:
Maximum Pay Range:
Benefits Information:
For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Important Note:
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [email protected] or 800-793-3754.
Current Employees:
If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.
Job Seekers can review the Job Applicant Privacy Policy by clicking here.
Related keywords
Full Service LeaseProgrammed MaintenanceLease FinancingFleet Management ServicesDedicated Contract CarriageRyder Sales ProcessCSI ResultsOutside SalesTransportationSupply ChainAccount SegmentationCustomer Satisfaction
Transportation, Logistics, Supply Chain and Storage
Company size
10,001+ employees
Headquarters
Miami, FL
LinkedIn followers
46,687
Ryder is a FORTUNE 500® commercial fleet management, dedicated transportation, and supply chain solutions company. Ryder’s stock (NYSE:R) is a component of the Dow Jones Transportation Average and the Standard & Poor’s 500 Index. Ryder has been named among FORTUNE’s World’s Most Admired Companies, and has been recognized for its industry-leading practices in third-party logistics, environmentally-friendly fleet and supply chain solutions, and world-class safety and security programs. The Company is a proud member of the American Red Cross Disaster Responder Program, supporting national and local disaster preparedness and response efforts. For more information, visit www.ryder.com, and follow us on our Online Newsroom, Facebook, Twitter, Google+, and YouTube.
Offices: 11690 Northwest 105th Street, Miami, FL 33178, US · 13599 Park Vista Blvd, Fort Worth, TX 76177, US · 39550 W 13 Mile Road, Novi, MI 48377, US · 6000 Windward Pkwy, #2370, Alpharetta, GA 30005, US
How many Transportation jobs are open in Des Moines, IA right now?
There are currently 269 open transportation positions in Des Moines, IA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Transportation roles in Des Moines, IA?
Companies currently hiring include O'Reilly Auto Parts, Ruan Transportation Management Systems, Willis Automotive, Bridgestone Retail Operations, LLC, WM, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Transportation jobs in Des Moines, IA?
Yes — 12 of the 269 open transportation positions offer remote or hybrid work (1 remote, 11 hybrid).
How do I apply for Transportation jobs in Des Moines, IA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.