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Full-time
high school, associate degree
Posted 30d ago
~40 hrs/week
Responsibilities
The role involves coordinating between drivers, customers, and internal operations to ensure seamless shipment delivery and accurate tracking. Key tasks include entering load orders, conducting check calls, and maintaining shipment documentation.
Requirements
Candidates must have a high school diploma and 1-3 years of experience in customer service, logistics, or data entry. Proficiency in Microsoft Suite and strong organizational skills are required.
Full job description
Company Description
Circle Logistics is a third-party logistics (3PL) firm focused on delivering three core promises to our customers:
No Fail Service
Personalized Communication
Innovative Solutions
We leverage technology, industry experience, and employee ingenuity to provide industry-leading transportation solutions that keep America moving.
Job Description
We are seeking a detail-oriented and customer-focused Driver Services Representative to join our team in Orlando. This is an excellent entry-level opportunity to launch your career in freight brokerage and transportation logistics. In this role, you will be the vital link between our drivers, customers, and internal operations, ensuring seamless coordination and exceptional service delivery. You will work in a dynamic, fast-paced environment where your organizational skills, communication abilities, and problem-solving mindset will directly impact customer satisfaction and operational efficiency. As you grow with us, you'll develop a comprehensive understanding of how freight brokerage operations work, from load management to shipment tracking, while supporting our drivers and customers with professionalism and empathy.
Key Responsibilities:
Enter new load orders and shipment information into proprietary web-based software systems with accuracy and attention to detail, learning brokerage-specific processes and industry standards
Conduct proactive "check calls" to track and trace drivers throughout all pickups and deliveries, maintaining clear and transparent communication while building relationships with drivers
Coordinate internal correspondence with drivers to ensure accurate documentation and timely updates on shipment status, gaining hands-on experience in freight coordination
Monitor freight movement across multiple tracking platforms to verify accurate delivery times and proactively notify customers of potential delays
Collect, organize, and maintain proper documentation for each shipment, ensuring all records are complete and accessible while understanding the importance of documentation in brokerage operations
Collaborate with Sales and Dispatch teams to identify solutions for customer needs and resolve operational issues efficiently, learning how different departments work together in brokerage
Maintain consistent outbound call volume while prioritizing quality interactions and customer satisfaction
Respond to driver inquiries and customer concerns with empathy and professionalism, providing clear and concise information
Balance multiple tasks simultaneously while maintaining organizational systems and meeting daily performance goals
Contribute to continuous process improvements by identifying inefficiencies and suggesting innovative solutions, while developing your understanding of freight brokerage best practices
Qualifications
Required Qualifications:
High school diploma or equivalent
1-3 years of work experience in customer service, operations, data entry, call center, dispatch, or logistics
Strong attention to detail and ability to maintain accuracy while managing multiple tasks
Excellent written and verbal communication skills
Proficiency with Microsoft Suite and web-based software applications
Demonstrated ability to prioritize, organize, and balance competing demands effectively
Strong teamwork and collaborative skills with the ability to work cross-functionally
Problem-solving abilities and resilience in fast-paced environments
Time management skills and ability to meet performance targets
Knowledge of tracking and tracing systems or willingness to learn quickly
Preferred Qualifications:
Associate's degree or higher
Previous call center or customer service experience
Familiarity with logistics, transportation, or dispatch operations
Experience with driver communication and coordination
Knowledge of freight management or shipment documentation processes
Additional Information
All your information will be kept confidential according to EEO guidelines.
No Fail Service, Personalized Communication, and Innovative Solutions.
Come Join Our Circle!
Industry
Truck Transportation
Company size
501-1,000 employees
Founded
2011
Headquarters
Fort Wayne, Indiana
LinkedIn followers
78,107
Circle Logistics was founded in Fort Wayne, Indiana in 2011 by Eric Fortmeyer and Chad Buchanan. Fifteen years later, we're a privately held 3PL moving roughly 33,000 loads a month across the U.S., Canada, and Mexico, with an asset-based fleet, a vetted carrier network, and branches across the country. We've grown without losing the part that mattered most at the beginning: when something is on the line, a real person picks up the phone.
For shippers. We move freight across every major mode (dry van, reefer, flatbed, expedite, oversize, auto, bulk, LTL, and air) for customers ranging from family-owned manufacturers to Fortune 500 supply chains. Our work is built on three commitments we make on every load: No Fail Service, Personalized Communication, and Innovative Solutions. No Fail Service means we own the load from tender to delivery and solve problems rather than explain them. Personalized Communication means a named point of contact who knows your freight. Innovative Solutions means we invest in the technology and visibility tools that keep you out of the weeds.
For our team. Circle is built on an intrapreneurial branch model. Top performers don't hit a ceiling. They build books, build teams, and in many cases build branches of their own with real ownership of the outcome.
For carriers. We work with a hand-selected network of strategic partners because our customers only work with the best. That means fair rates, fast pay, and dispatchers who treat drivers like partners.
Big enough to handle complex freight at scale. Small enough that the people running your account actually know your business.
Offices: 1950 W Cook Rd, Suite 102, Fort Wayne, Indiana 46818, US · 1200 N North Branch St, Chicago, Illinois 60642, US · 25005 Brest St, Taylor, Michigan 48180, US · 6545 West Central Ave, Toledo, OH 43617, US · 309 W Washington St, 6th Floor, Indianapolis, Indiana 46204, US
Based on 961 listings with disclosed salaries, most transportation jobs in Florida pay between $55k–$148k per year. Individual offers vary with seniority, company size, and specialization.
How many Transportation jobs are open in Florida right now?
There are currently 11,732 open transportation positions in Florida listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Transportation roles in Florida?
Companies currently hiring include Domino's, Bridgestone Retail Operations, LLC, AutoNation, AutoZone, Driven Brands Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Transportation jobs in Florida?
Yes — 489 of the 11732 open transportation positions offer remote or hybrid work (119 remote, 370 hybrid).
How do I apply for Transportation jobs in Florida?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.