Field Service Tech (printer/copier repair) - Southern California
Chino, California, United States · On-site
$27/hr–$30/hr
Mid level
For over 35 years, Peak Technologies has been at the forefront of providing end-to-end enterprise mobility, managed services, printing and mobile data capture solutions for performance-driven organizations focused on the…
For over 35 years, Peak Technologies has been at the forefront of providing end-to-end enterprise mobility, managed services, printing and mobile data capture solutions for performance-driven organizations focused on the…
For over 35 years, Peak Technologies has been at the forefront of providing end-to-end enterprise mobility, managed services, printing and mobile data capture solutions for performance-driven organizations focused on the…
Skills: Inventory management, Shipping and receiving, Mobile device repair, Quality control, Data entry
Field Service Tech (Printer/Copier Repair) - Indianapolis, IN
Indianapolis, Indiana, United States · On-site
$22/hr–$29/hr
Mid level
For over 35 years, Peak Technologies has been at the forefront of providing end-to-end enterprise mobility, managed services, printing and mobile data capture solutions for performance-driven organizations focused on the…
At Peak Technologies, we specialize in delivering innovative solutions for both virtual and live events. From high-impact marketing activations to large-scale conferences, we bring expertise, creativity, and technical pr…
At Peak Technologies, we specialize in delivering innovative solutions for both virtual and live events. From high-impact marketing activations to large-scale conferences, we bring expertise, creativity, and technical pr…
Skills: Audio visual equipment, Troubleshooting, Equipment maintenance, Live event support, Technical support
Customer Service Engineer/Field Service Technician (Copier/Printer Repair)
Montreal, Quebec, Canada · On-site
Mid level
For over 35 years, Peak Technologies has been at the forefront of providing end-to-end enterprise mobility, managed services, printing and mobile data capture solutions for performance-driven organizations focused on the…
For over 35 years, Peak Technologies has been at the forefront of providing end-to-end enterprise mobility, managed services, printing and mobile data capture solutions for performance-driven organizations focused on the…
Skills: Customer service, Sales support, NetSuite, Problem solving, Communication
For over 35 years, Peak Technologies has been at the forefront of providing end-to-end enterprise mobility, managed services, printing and mobile data capture solutions for performance-driven organizations focused on the…
Skills: Media estimating, Product recommendation, Vendor management, Sales support, Procurement
For over 35 years, Peak Technologies has been at the forefront of providing end-to-end enterprise mobility, managed services, printing and mobile data capture solutions for performance-driven organizations focused on the…
For over 35 years, Peak Technologies has been at the forefront of providing end-to-end enterprise mobility, managed services, printing and mobile data capture solutions for performance-driven organizations focused on the…
For over 35 years, Peak Technologies has been at the forefront of providing end-to-end enterprise mobility, managed services, printing and mobile data capture solutions for performance-driven organizations focused on the…
NetSuite System Administrator (Eastern or Central Time Zones)
Eagan, Minnesota, United States · Remote Solely
$90k–$115k/yr
Mid level
For over 35 years, Peak Technologies has been at the forefront of providing end-to-end enterprise mobility, managed services, printing and mobile data capture solutions for performance-driven organizations focused on the…
For over 35 years, Peak Technologies has been at the forefront of providing end-to-end enterprise mobility, managed services, printing and mobile data capture solutions for performance-driven organizations focused on the…
Skills: Project management, Technical presentations, Customer-centricity, Problem solving, Active listening
For over 35 years, Peak Technologies has been at the forefront of providing end-to-end enterprise mobility, managed services, printing and mobile data capture solutions for performance-driven organizations focused on the…
For over 35 years, Peak Technologies has been at the forefront of providing end-to-end enterprise mobility, managed services, printing and mobile data capture solutions for performance-driven organizations focused on the…
Skills: Machine vision, RFID systems, System installation, System integration, Troubleshooting
For over 35 years, Peak Technologies has been at the forefront of providing end-to-end enterprise mobility, managed services, printing and mobile data capture solutions for performance-driven organizations focused on the…
For over 35 years, Peak Technologies has been at the forefront of providing end-to-end enterprise mobility, managed services, printing and mobile data capture solutions for performance-driven organizations focused on the…
Skills: Warehouse operations, Logistics, Barcode scanning, Labeling, Data entry
For over 35 years, Peak Technologies has been at the forefront of providing end-to-end enterprise mobility, managed services, printing and mobile data capture solutions for performance-driven organizations focused on the…
Skills: Team Leadership, Service Management, Operational Efficiency, Customer Satisfaction, SLA Management
For over 35 years, Peak Technologies has been at the forefront of providing end-to-end enterprise mobility, managed services, printing and mobile data capture solutions for performance-driven organizations focused on the…
Skills: RMA Processing, Customer Service, Data Entry, Order Management, Vendor Management
Field Service Tech (printer/copier repair) - Southern California
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$27/hr–$30/hr
Full-time
associate degree, professional certificate
Posted 1d ago
~40 hrs/week
Responsibilities
The Field Service Technician is responsible for installing, maintaining, and repairing customer equipment to ensure optimal performance. This role acts as a primary technical resource, providing onsite support, training, and problem resolution to maintain strong customer relationships.
Requirements
Candidates should have an associate degree or technical diploma in a related field and 2-5 years of relevant experience. Strong electro-mechanical troubleshooting skills, a valid driver's license, and the ability to perform physical tasks like lifting up to 50 pounds are required.
Full job description
For over 35 years, Peak Technologies has been at the forefront of providing end-to-end enterprise mobility, managed services, printing and mobile data capture solutions for performance-driven organizations focused on the optimization of supply chain and field-based business processes.
Field Service Tech (printer/copier repair)
Pay rate: $27-30 per hour
Schedule: Full-time Mon-Fri 8:00 am - 5:00 pm
Location must be based in: Ontario, Chino, Rancho Cucamonga, Corona, Pamona
JOB SUMMARY & SCOPE
Responsible for installing, maintaining, troubleshooting, repairing, and supporting customer equipment to ensure optimal performance and customer satisfaction. This role serves as a primary technical resource for customers, providing equipment support, training, and problem resolution while maintaining strong customer relationships. The position requires strong electro-mechanical troubleshooting skills, independent judgment, effective communication, and a commitment to operational excellence, safety, and continuous improvement.
KEY ACCOUNTABILITIES
Install, commission, maintain, troubleshoot, and repair customer equipment in accordance with company and manufacturer standards.
Perform preventative maintenance, inspections, and equipment testing to maximize performance and reliability.
Diagnose equipment issues and implement timely corrective actions to minimize customer downtime.
Assemble, configure, and prepare equipment for customer installation as required.
Provide technical support and troubleshooting assistance via phone, remote support, or onsite service.
Deliver customer training and equipment demonstrations to ensure proper operation and utilization.
Maintain proactive communication with customers regarding service status, estimated arrival times, and issue resolution.
Develop and maintain positive working relationships with customers, sales teams, and internal stakeholders.
Prepare repair quotations, service recommendations, and related documentation as needed.
Identify opportunities to promote service agreements, upgrades, replacement parts, and other service offerings.
Maintain accurate service records, time reporting, expense documentation, and other required administrative records.
Manage inventory, tools, service parts, and related assets in accordance with company policies.
Coordinate and prioritize service activities to meet customer and business requirements.
Participate in ongoing technical training and maintain current knowledge of supported products and technologies.
Comply with all safety policies and procedures and perform other duties or special projects as assigned.
EDUCATION + EXPERIENCE + KEY TRAITS
Associate degree, technical diploma, or post-secondary education in Electromechanical Technology, Electrical Engineering Technology, Electronics, Information Technology, or a related field preferred.
Equivalent combinations of education, technical training, and relevant experience will be considered.
2–5 years of field service, equipment repair, technical support, electronics, IT, or related industry experience preferred.
Strong electro-mechanical troubleshooting and diagnostic skills.
Ability to read and interpret technical drawings, schematics, manuals, and operating procedures.
Strong computer proficiency, including Microsoft Windows applications and mobile service technologies.
Strong customer service, communication, organizational, and problem-solving skills.
Self-motivated with the ability to work independently and manage multiple priorities.
Bilingual (English/French) skills are considered an asset where applicable.
Valid driver's license with an acceptable driving record.
Ability to travel within assigned territories and work outside normal business hours as required.
Ability to lift up to 50 pounds and perform the physical requirements associated with field service work.
TYPICAL PERFORMANCE TARGETS
SERVICE DELIVERY: Sustained, measured excellence in project & process delivery
COST TO SERVE: Sustained, measured excellence in delivery efficiency with expected continuous improvement
INNOVATION: Step changed delivery in safety, quality, and/or cost
LANGUAGE SKILLS
Primary language used in daily operations is English or French, as applicable. Additional primary company languages include Spanish and Dutch.
Read and interpret documents, procedure manuals and various correspondence from both internal and external
Speak effectively, both individually and before groups of both external customers and/or various levels of employees within the organization
SUPERVISION
Role is not responsible for supervising direct or indirect reports
DECISION MAKING + REASONING
Able to take accountability and responsibility for business target delivery and decision making
WORKING RELATIONSHIPS
Peak Sales Order & Customer Service Teams
Peak Management Team
PHYSICAL REQUIREMENTS
Activity
Amount of Time
None
Under 1/3
1/3 to 2/3
Over 2/3
Stand
X
Walk
X
Sit
X
Use hands to finger, handle, or feel
X
Reach with hands and arms
X
Climb or balance
X
Stoop, kneel, crouch, or crawl
X
Talk or hear
X
Lift Up to 25lbs
X
Travel
X
Peak Technologies, Inc. is an Equal Opportunity Employer who fully and actively supports equal access for all people regardless of Race, Color, Religion, Gender, Age, National Origin, Veteran Status, Disability, Genetic Information or Testing, Family and Medical Leave, Sexual Orientation and Gender Identity or Expression.
Peak Technologies is a leading global systems integrator and solutions provider focused on helping performance-driven organizations modernize operations across retail, manufacturing, warehousing, transportation and logistics, healthcare, and field service. Peak delivers digitally connected supply chain and mobile workforce solutions, including enterprise mobility, managed services, printing and labeling, software, mobile data capture, RFID, machine vision, robotics, analytics, AI, and end-to-end lifecycle support. Led by CEO Joe Heel, Peak helps customers reduce complexity, improve productivity, and realize measurable value from their technology investments.
Offices: 901 Elkridge Landing Rd, Suite 300, Linthicum Heights , MD 21090, US · Bumpers Way, Bumpers Farm, 0, Chippenham, Wiltshire. SN14 6LH, England SN14 6LH, GB
Enterprise MobilityEnterprise Printing Solution and SuppliesWireless Professional ServicesSoftware SolutionsMobile Data Collection SystemsMobile Solutions ConsultingMobile Implementation ServicesAIAutomationand Asset tracking
Peak Technologies is a leading global systems integrator and solutions provider focused on helping performance-driven organizations modernize operations across retail, manufacturing, warehousing, transportation and logistics, healthcare, and field service. Peak delivers digitally connected supply chain and mobile workforce solutions, including enterprise mobility, managed services, printing and labeling, software, mobile data capture, RFID, machine vision, robotics, analytics, AI, and end-to-end lifecycle support. Led by CEO Joe Heel, Peak helps customers reduce complexity, improve productivity, and realize measurable value from their technology investments.
Offices: 901 Elkridge Landing Rd, Suite 300, Linthicum Heights , MD 21090, US · Bumpers Way, Bumpers Farm, 0, Chippenham, Wiltshire. SN14 6LH, England SN14 6LH, GB
Enterprise MobilityEnterprise Printing Solution and SuppliesWireless Professional ServicesSoftware SolutionsMobile Data Collection SystemsMobile Solutions ConsultingMobile Implementation ServicesAIAutomationand Asset tracking