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Taguig, Metro Manila, Philippines · On-site
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Taguig, Metro Manila, Philippines · Remote OK
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Taguig, Metro Manila, Philippines · On-site
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Taguig, Metro Manila, Philippines · Hybrid
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Lead the delivery and operational excellence of enterprise voice and Microsoft Teams Telephony services for a strategic customer in Manila. Act as the primary technical focal point for incident management, project execution, and operational governance to ensure system reliability.
Requires a Bachelor's degree and 5+ years of experience in enterprise voice/UC, with at least 3 years in technical service delivery leadership. Must have hands-on expertise with AudioCodes solutions, SIP signaling, and Microsoft Teams administration.
AudioCodes is currently looking for an experienced Technical Service Delivery Manager to lead the delivery and operational excellence of enterprise Voice and Microsoft Teams Telephony services for a strategic customer in Manila. This customer-facing leadership role combines technical expertise, service delivery management, and stakeholder engagement to ensure the reliability, performance, and continuous improvement of mission-critical voice solutions.
We are AudioCodes, (NASDAQ: AUDC) a global leader in voice communications, voice AI, Unified Communications, Contact Center, and AI-powered customer experience solutions. For over 30 years, we have helped enterprises and service providers worldwide modernize their communications environments and deliver exceptional employee and customer experiences.
As a trusted Microsoft partner and a leader in Voice AI and Conversational AI, AudioCodes enables organizations to accelerate digital transformation through innovative solutions that integrate seamlessly with Microsoft Teams, Zoom, and other leading collaboration platforms.
With a global presence, thousands of customers worldwide, and a strong ecosystem of partners, AudioCodes is recognized as a market leader in enterprise communications and AI-driven voice solutions.
We are looking for an experienced Technical Service Delivery Manager to lead the delivery and operational excellence of voice and unified communications services for one of our strategic enterprise customers. This is a resident, customer-facing role requiring a strong combination of technical expertise, service delivery leadership, and stakeholder management.
You will serve as the primary technical and service management focal point, ensuring the availability, performance, and continuous improvement of the customer's voice infrastructure while leading incident management, project execution, and operational governance.
Responsibilities
Preferred Qualifications
The Future Runs on Voice AI
AudioCodes Ltd. (NASDAQ, TASE: AUDC) is a global leader in enterprise voice technology and voice AI innovation. We help organizations unlock the full value of voice, transforming every conversation into a strategic asset that drives smarter decisions, better experiences and business growth. Our portfolio spans secure voice infrastructure, unified communications and contact center integration and next-generation AI-powered voice solutions. With over 30 years of expertise and a presence in more than 100 countries, AudioCodes is trusted by 65 of the Fortune 100 to power intelligent, agile and future-ready interactions across the enterprise.
Offices: 1 Hayarden St., Ofra Haza 6, Park Naimi, Or Yehuda , IL · Sales Office St. Jobsweg 30-B 3024 EJ Rotterdam, Netherlands, Rotterdam, NL · 27 World's Fair Drive, Somerset, New Jersey 08873, US · AudioCodes GmbH Hanauer Landstrasse 148a, 60314 Frankfurt am Main, Germany, Frankfurt, DE · AudioCodes Italy Via Milano 4/13 20068 Peschiera Borromeo (MI), Milano, IT
There are currently 590 open technology positions in Taguig, Philippines listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include EY, Accenture, Directio, JPMorganChase, WTW, among others. Browse the listings above to see every active employer.
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