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Jobs at Alorica (Now Hiring) — 26 open

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Remote Healthcare Customer Service Representative - Bilingual

Humble, Texas, United States · Remote Solely

Entry level$728M raised

Customer Service Representative Location: “United States” Employment Type: “ Temporary Full-time” Supporting: “Healthcare” About Us We're the largest minority-owned CX provider, delivering digital-first, people-centered …

Skills: Customer Service, Problem Solving, Active Listening, Data Entry, Communication Skills

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Solution Development Architect

Montreal, Quebec, Canada · Remote OK

Senior$728M raised

SOLUTION ARCHITECT Location: Remote Employment Type: Full Time ABOUT US At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving t…

Skills: Technical Pre-Sales, Solution Architecture, Contact Center Technologies, CCaaS, OmniChannel

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Network Engineer II

San Antonio, Texas, United States · Remote OK

Senior$728M raised

Location: Remote Employment Type: Full Time ABOUT US At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest …

Skills: Network Architecture, BGP, Route/Switch, Firewall Management, TCP/IP

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Soutien technique à l'expérience client - Bilingue canadien-français/ Customer Experience Tech Support - Bilingual French

Montreal, Quebec, Canada · On-site

Entry level$728M raised

Emplacement : 35 rue de Port-Royal E, 2e étage, Montréal, QC H3L 3T1, Canada Type d’emploi : Temps plein, 21.50 $ CAD/h; Cette offre d’emploi concerne un poste vacant existant Soutien : Soutien technique de l’expérience …

Skills: Customer Service, Technical Support, Active Listening, Problem Solving, Microsoft Office

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Service à la clientèle des ventes à distance / Remote Sales Customer Service

Hamilton, Ontario, Canada · Remote Solely

Entry level$728M raised

Lieu : Travail de la maison – Canada seulement Type d’emploi : Temps plein, 15,25 $ + CAD/h Commission de vente bihebdomadaire jusqu’à 700 $! (Basé sur le # de ventes réalisées) Cette offre d’emploi concerne un poste vac…

Skills: Customer Service, Sales, Active Listening, Problem Solving, Microsoft Office

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Learning Specialist

Quezon City, Metro Manila, Philippines · On-site

Entry level$728M raised

Passionate about English? Apply as our Trainer! No experience required. English Teachers/Customer Service Representatives/Call Center Agents/Technical Support Representatives are welcome to apply Responsibilities Conduct…

Skills: English Communication, Language Training, Accent Neutralization, Instructional Design, Coaching

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Facilities Manager

Taguig, Metro Manila, Philippines · On-site

Senior$728M raised

Responsibilities: Oversee facility operations, maintenance, and building systems. Manage preventive and corrective maintenance programs. Ensure compliance with safety, environmental, and regulatory standards. Coordinate …

Skills: Facility Operations, Building Maintenance, Safety Compliance, Vendor Management, Budget Monitoring

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Incident Management Analyst

Taguig, Metro Manila, Philippines · On-site

Senior$728M raised

Responsibilities: Provide 24x7 system, data analysis, and support for all Severity 1 Incidents/Outages. Provide, as needed, coverage for Incident Management resolution activities Responsible for leading troubleshooting n…

Skills: Incident Management, Network Troubleshooting, System Infrastructure, TCP/IP, OSPF

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Customer Service - Work at Home (Must live within 45 miles of Charleston WV)

Plantation, Florida, United States · Remote Solely

Entry level$728M raised

Position: Customer Service Representative (must live within 45 Miles of Charleston WV) Location: Work at Home (Must Live within 45 miles of Charleston WV) Terms: Full-time Pay: $13.50/hr Join Team Alorica At Alorica, we’…

Skills: Customer Service, Computer Navigation, Microsoft Word, Microsoft Excel, Oral Communication

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Financial Customer Service Representative - Onsite

El Paso, Texas, United States · On-site

Entry level$728M raised

Onsite Customer Service Representative - Interview Today! Start In August! Location: El Paso TX1440 Goodyear Dr El Paso TX 79936 Employment Type: Full-time , $17/hr Supporting: Financial Services About Us We're the large…

Skills: Problem Solving, Active Listening, Customer Service, Sales, Detail Oriented

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Customer Service Representative Onsite - Bilingual Spanish Sales

San Antonio, Texas, United States · On-site

Entry level$728M raised

Customer Service Representative Bilingual Sales Location: San Antonio, Texas Employment Type: Full-time Supporting: Sales About Us We're the largest minority-owned CX provider, delivering digital-first, people-centered e…

Skills: Customer Service, Sales, Bilingual Spanish, Problem Solving, Active Listening

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Remote Healthcare Customer Service Representative

Plantation, Florida, United States · Remote Solely

Entry level$728M raised

Remote Healthcare Customer Service Representative Location: Work at Home Employment Type: Full-time Supporting: Healthcare About Us We're the largest minority-owned CX provider, delivering digital-first, people-centered …

Skills: Problem Solving, Active Listening, Customer Service, Healthcare Knowledge, Data Entry

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Customer Solutions Representative $17/hr + Commission

Miami Lakes, Florida, United States · On-site

Entry level$728M raised

Customer Service Representative Location: Miami Lakes, FL Employment Type: Full-time ; $17/hr plus Performance-based bonus potential Supporting: Sales About Us We're the largest minority-owned CX provider, delivering dig…

Skills: Customer Service, Sales, Problem Solving, Active Listening, Computer Navigation

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Remote Customer Solutions Representative

Plantation, Florida, United States · Remote Solely

Entry level$728M raised

Remote Customer Solutions Representative Location: “Work at Home Employment Type: Full-time Supporting: Telecom Sales and Service About Us We're the largest minority-owned CX provider, delivering digital-first, people-ce…

Skills: Customer Service, Technical Troubleshooting, Telecom Sales, Conflict De-escalation, Active Listening

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Customer Service Representative

Miami Lakes, Florida, United States · On-site

Entry level$728M raised

Customer Service Representative Location: Miami Lakes, FL Employment Type: Full-time Supporting: Customer Care About Us We're the largest minority-owned CX provider, delivering digital-first, people-centered experiences …

Skills: Problem Solving, Active Listening, Customer Experience, Communication, Detail Oriented

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Quality Assurance Representative

Corpus Christi, Texas, United States · On-site

Mid level$728M raised

Quality Assurance Representative Location: Corpus Christi (Onsite) Salary: $19.92/hr ABOUT US At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and…

Skills: Quality Assurance, Call Monitoring, User Account Administration, Technical Troubleshooting, Problem Analysis

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Payroll Director

Quezon City, Metro Manila, Philippines · On-site

Senior$728M raised

Responsible for leading end-to-end payroll operations, ensuring accurate and compliant processing and distribution of payroll for a diverse workforce. This role oversees tax compliance, wage deductions, and regulatory re…

Skills: Payroll Operations, Tax Compliance, Regulatory Reporting, Multi-country Payroll, Wage and Hour Laws

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Learning Delivery Manager

Makati, Metro Manila, Philippines · On-site

Senior$728M raised

Job Description: Makes recommendations to the client for curriculum and training approach improvements. Work with operations to create value added training sessions and materials to meet company and client expectations. …

Skills: Training Management, Staff Mentoring, Curriculum Development, Adult Learning Principles, Performance Evaluation

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Client Account Director - Technology

Taguig, Metro Manila, Philippines · On-site

Senior+$728M raised

Expand business footprint with existing clients. Align Company short- and long-term strategies with client to maintain and expand revenue. Oversee all contract renewals and negotiations Present Company solutions based on…

Skills: Account Management, Business Development, Contract Negotiation, Strategic Planning, Client Relationship Management

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Site Security Analyst

Asuncion, Distrito Capital, Paraguay · On-site

Mid level$728M raised

Alorica is a leading provider of customer experience solutions, helping the world’s most respected brands deliver exceptional customer service. With operations in over 16 countries and a global workforce of more than 100…

Skills: Access Control, CCTV Monitoring, Internal Investigations, Vendor Management, Security Training

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Showing 1–20 of 26

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Remote Healthcare Customer Service Representative - Bilingual

Alorica

Humble, Texas, United States • Remote Solely

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  • Full-time, Temporary
  • high school
  • Health Insurance, Dental Insurance, Vision Insurance, HSA Options, 401(k) Retirement Plan, Leadership Development Programs
  • Posted 1d ago
  • ~40 hrs/week
  • Remote in Humble, Texas, United States, Tucson, Arizona, United States

Responsibilities

Guide healthcare customers through challenges and provide clear, effective solutions to their concerns. Maintain accurate customer records and identify opportunities to introduce enhanced services to add value.

Requirements

Requires a high school diploma or GED and a private home office with a stable broadband internet connection. Preference is given to candidates with over six months of customer service or sales experience.

Full job description

Customer Service Representative

Location: “United States” 

Employment Type: “ Temporary Full-time” 

Supporting: “Healthcare”

 

About Us

We're the largest minority-owned CX provider, delivering digital-first, people-centered experiences for some of the world's most respected brands. For over 25 years, we've been helping businesses solve their toughest customer experience challenges—and we do it better than anyone else.

As a Top Place to Work, we're serious about creating an environment where people show up as their genuine selves. Which means when you succeed, we all do.

 

Here's What the Job Really Looks Like

You're a natural problem-solver who's good with people. You know how to listen to what someone's really asking for (not just what they're saying), and you can explain solutions in a way that makes sense. You stay calm under pressure, you're detail-oriented enough to keep information accurate, and you genuinely care about leaving customers better off than when they reached out. If that sounds like you, this role is a great fit.

 

How You'll Make an Impact

 

  • Guide customers through questions, concerns, or challenges they encounter while using the product or service
  • Listen actively to understand the root of the issue and provide clear, effective solutions
  • Record detailed call information for auditing, reporting, and follow-up purposes
  • Maintain and update customer records to ensure accurate and current information
  • Identify opportunities to introduce customers to new or enhanced services that meet their needs
  • Provide recommendations and guidance in a way that adds value and enhances the overall customer experience

 

 

Related keywords

HealthcareCustomer ExperienceCXCall CenterBilingualBroadband InternetCustomer RecordsRemote WorkAlorica

About Alorica

LinkedInVisit site

Your business IS our business.

Industry
Outsourcing and Offshoring Consulting
Company size
10,001+ employees
Founded
1999
Headquarters
Irvine, CA
LinkedIn followers
407,962
Total funding
$728M

We’re passionate about creating customers for life by designing experiences that elevate your brand. As your full-service CX partner from strategy to execution, we blend proven performance, industry-leading expertise and the right technology that delivers real results and limitless possibilities. What makes us different: We don't just deliver customer experiences—we pioneer them. Bold enough to challenge convention, relentless in delivering results, connected through deep client relationships, and true to our values of integrity and authenticity. Our global reach includes 100,000 professionals across 17 countries, serving 250+ brands in 75+ languages. Ready to be part of a team that's curious, creative, connected, and committed? Check out our careers page: alorica.com/careers

Offices: 5161 California Ave, Suite 100, Irvine, CA 92617, US

Digital Customer ExperienceContact Center ServicesAI-Powered SolutionsBusiness Process ConsultingCX Strategy & ExecutionData & AnalyticsDigital TransformationMulti-Channel SupportContent ModerationFinancial Services
View all jobs at Alorica

About Alorica

LinkedInVisit site

Your business IS our business.

Industry
Outsourcing and Offshoring Consulting
Company size
10,001+ employees
Founded
1999
Headquarters
Irvine, CA
LinkedIn followers
407,962
Total funding
$728M

We’re passionate about creating customers for life by designing experiences that elevate your brand. As your full-service CX partner from strategy to execution, we blend proven performance, industry-leading expertise and the right technology that delivers real results and limitless possibilities. What makes us different: We don't just deliver customer experiences—we pioneer them. Bold enough to challenge convention, relentless in delivering results, connected through deep client relationships, and true to our values of integrity and authenticity. Our global reach includes 100,000 professionals across 17 countries, serving 250+ brands in 75+ languages. Ready to be part of a team that's curious, creative, connected, and committed? Check out our careers page: alorica.com/careers

Offices: 5161 California Ave, Suite 100, Irvine, CA 92617, US

Digital Customer ExperienceContact Center ServicesAI-Powered SolutionsBusiness Process ConsultingCX Strategy & ExecutionData & AnalyticsDigital TransformationMulti-Channel SupportContent ModerationFinancial Services
View all jobs at Alorica

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