Taguig, Metro Manila, Philippines · On-site
Expand business footprint with existing clients. Align Company short- and long-term strategies with client to maintain and expand revenue. Oversee all contract renewals and negotiations Present Company solutions based on…
Skills: Account Management, Business Development, Contract Negotiation, Strategic Planning, Client Relationship Management
Asuncion, Distrito Capital, Paraguay · On-site
Alorica is a leading provider of customer experience solutions, helping the world’s most respected brands deliver exceptional customer service. With operations in over 16 countries and a global workforce of more than 100…
Skills: Access Control, CCTV Monitoring, Internal Investigations, Vendor Management, Security Training
Corpus Christi, Texas, United States · On-site
Learning Delivery Associate Salary: $18/hr Location: Onsite in Corpus Christi, TX Employment Type: Full Time This is a hybrid role that combines training delivery and customer service support. The successful candidate wi…
Skills: Adult Learning Techniques, Training Delivery, Oral Communication, Written Communication, Presentation Skills
Davao City, Davao Region, Philippines · On-site
Key Responsibilities: Manage scheduling, attendance, and staffing requirements. Monitor real-time performance and address staffing gaps. Support forecasting, capacity planning, and reporting. Analyze workforce metrics an…
Skills: Workforce Management, Forecasting, Scheduling, Real-time Management, Capacity Planning
Bengaluru, Karnataka, India · On-site
About Alorica India: Alorica is a leading provider of Business Process and Customer Satisfaction Outsourcing solutions that span the entire customer lifecycle. But that’s just a very technical way of saying what we reall…
Skills: International Voice Background, Retail Experience, Operations Management, BPO Industry Knowledge, Written Communication
Bengaluru, Karnataka, India · On-site
At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of thousands of employees in hundred…
Skills: Learning Development, Instructional Design, Training Delivery, Customer Experience
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The role is responsible for expanding the business footprint with existing clients through strategic alignment and revenue growth. It involves overseeing contract renewals, leading negotiations, and managing internal resources to implement new business opportunities.
Candidates are required to have a Bachelor's Degree and the ability to lead complex business negotiations. The role demands strong leadership skills to motivate teams and ensure compliance with legal regulations and company policies.
Your business IS our business.
We’re passionate about creating customers for life by designing experiences that elevate your brand. As your full-service CX partner from strategy to execution, we blend proven performance, industry-leading expertise and the right technology that delivers real results and limitless possibilities. What makes us different: We don't just deliver customer experiences—we pioneer them. Bold enough to challenge convention, relentless in delivering results, connected through deep client relationships, and true to our values of integrity and authenticity. Our global reach includes 100,000 professionals across 17 countries, serving 250+ brands in 75+ languages. Ready to be part of a team that's curious, creative, connected, and committed? Check out our careers page: alorica.com/careers
Offices: 5161 California Ave, Suite 100, Irvine, CA 92617, US
Your business IS our business.
We’re passionate about creating customers for life by designing experiences that elevate your brand. As your full-service CX partner from strategy to execution, we blend proven performance, industry-leading expertise and the right technology that delivers real results and limitless possibilities. What makes us different: We don't just deliver customer experiences—we pioneer them. Bold enough to challenge convention, relentless in delivering results, connected through deep client relationships, and true to our values of integrity and authenticity. Our global reach includes 100,000 professionals across 17 countries, serving 250+ brands in 75+ languages. Ready to be part of a team that's curious, creative, connected, and committed? Check out our careers page: alorica.com/careers
Offices: 5161 California Ave, Suite 100, Irvine, CA 92617, US
