San Francisco, California, United States · Remote OK
$113k–$135k/yr
The Team + The Role Pendo’s Professional Services team is part of the broader Strategy & Transformation organization. The team helps customers transform how they operate, not just how they use Pendo, through onboarding, …
Skills: Customer Onboarding, Implementation Management, Stakeholder Management, CSS, HTML
Raleigh, North Carolina, United States · On-site
Relay is the Intelligent System of Action for the physical economy. While the digital revolution has often left the deskless workforce behind, we are closing that gap by transforming analog frontline operations into a da…
Skills: Account Strategy, Customer Success Management, Team Leadership, Retention Management, Expansion Strategy
Raleigh, North Carolina, United States · Remote OK
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Skills: Microsoft Copilot, Microsoft 365, Exchange Online, SharePoint Online, OneDrive
Charlotte, North Carolina, United States · On-site
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Skills: Zafin Platform Management, Deposit Pricing Strategy, Business Systems Management, Platform Governance, Release Management
Raleigh, North Carolina, United States · Remote OK
$110k–$150k/yr
Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers,…
Skills: Presales Consulting, Value Selling, MEDDICC, ROI Analysis, API Integrations
Raleigh, North Carolina, United States · Hybrid
$180k–$247k/yr
#WeAreIn for jobs that impact everyone's life. Bridging needs with innovation - where customer challenges become our next big idea. As a Lead Principal Applications Engineer PoL Definition on our Technical Marketing team…
Skills: Power Electronics, PoL Product Definition, Power Conversion Topologies, Control-Loop Design, MATLAB/Simulink
Raleigh, North Carolina, United States · Hybrid
$115k–$135k/yr
WalkMe, an SAP company, pioneered the Digital Adoption Platform (DAP) to enable business leaders to fully harness technology in today's complex digital landscape. By leveraging WalkMe's features—guidance, engagement, ins…
Skills: Salesforce, ServiceNow, Power BI, Tableau, Data Analytics
Raleigh, North Carolina, United States · Hybrid
Veradigm is looking for a strategic, execution-oriented Manager of the Digital Customer Success Managers to lead and scale our digital engagement programs across the Veradigm customer base. This role is responsible for d…
Skills: Digital Customer Success Management, Strategic Planning, Team Leadership, Gainsight, Customer Health Scoring
Raleigh, North Carolina, United States · On-site
If you are motivated and believe in the credit union philosophy of "People Helping People," join our team! Essential Responsibilities 30% Lead and MentorWork closely with Business and IT leaders to define, develop, and i…
Skills: JavaScript, Python, JSON, XML, HTML5
Raleigh, North Carolina, United States · Remote OK
$138k–$203k/yr
*Telecommuting role to be performed anywhere in the U.S. Deploy pipelines and infrastructure in both proof of concept (POC) and production form to support the Customer Data Platform initiatives. Partner with internal and…
Skills: SQL, Python, R, ETL/ELT, Data Pipeline Construction
Raleigh, North Carolina, United States · On-site
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Skills: Salesforce Configuration, Business Process Mapping, Agile Methodology, SQL, MS Visio
Raleigh, North Carolina, United States · On-site
$157k–$291k/yr
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Skills: E-commerce Strategy, Digital Leadership, Software Development Life Cycle, Cloud Architecture, DevSecOps
Raleigh, North Carolina, United States · Remote OK
$147k–$243k/yr
*Telecommuting role to be performed anywhere in the U.S. Build data science solutions for business challenges including customer propensity, product forecasting, and recommender systems. Use machine learning, data mining…
Skills: Machine Learning, Data Mining, Statistical Methods, Python, SQL
Raleigh, North Carolina, United States · Remote OK
$157k–$191k/yr
*Telecommuting role to be performed anywhere in the U.S. Use product outlines and requirements to develop core code, tests, and a release for the application(s) being worked on. Follow the work from inception to delivery…
Skills: Java Application Development, Git, Technical Application Debugging, Front-end Development, OpenShift Development
Raleigh, North Carolina, United States · Remote OK
$127k–$142k/yr
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Skills: Business Process Analysis, Gap Analysis, Agile, Waterfall, Data Mapping
Raleigh, North Carolina, United States · On-site
$54k–$90k/yr
Are you excited to build foundational product management skills while helping deliver solutions that meet real customer needs? Do you enjoy collaborating across teams to turn ideas into clear product requirements and suc…
Skills: Product Management, Customer Discovery, Requirement Writing, Technical User Stories, Market Trend Analysis
Raleigh, North Carolina, United States · On-site
$54k–$90k/yr
Are you excited to build foundational product management skills while helping deliver solutions that meet real customer needs? Do you enjoy collaborating across teams to turn ideas into clear product requirements and suc…
Skills: Product Management, Customer Discovery, Requirement Writing, Technical User Stories, Market Analysis
Raleigh, North Carolina, United States · Remote OK
Driven by Innovation and built on Trust, rockITdata is a unique SDVOSB services company that partners with leading commercial healthcare/life sciences organizations on cutting edge innovations - think AI, automation and …
Skills: Technical Writing, Editing, Graphical Documentation, Content Translation, Microsoft Office Suite
Tanner, Alabama, United States · On-site
Carpenter Technology Corporation is a leading producer and distributor of premium specialty alloys, including titanium alloys, nickel and cobalt based superalloys, stainless steels, alloy steels and tool steels. Carpente…
Skills: Cyber-threat Monitoring, Security Operations Center (SOC), Vulnerability Management, Governance Risk and Compliance (GRC), Penetration Testing
Miami, Florida, United States · Remote OK
We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and pro…
Skills: JD Edwards E1, Oracle JDE Tools, JDE Orchestrator, SQL, DevOps
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Lead customer engagements to implement, adopt, and scale the use of Pendo through onboarding and custom consulting. Serve as a strategic advisor to align product capabilities with business goals and drive measurable value realization.
Requires 3+ years of experience in consulting or customer-facing SaaS roles with strong project management skills. Must possess technical proficiency in HTML/CSS and backend languages like JavaScript, Python, or Node.js.
Pendo’s Professional Services team is part of the broader Strategy & Transformation organization. The team helps customers transform how they operate, not just how they use Pendo, through onboarding, enablement, consulting, and advisory services.
As a Professional Services Consultant, you will lead customer engagements that help organizations implement, adopt, and scale their use of Pendo. You will guide customers from onboarding through value realization, aligning Pendo to business goals, implementing high-value use cases, and establishing the foundations for long-term success. You will serve as a trusted advisor across implementation, enablement, custom consulting, and Center of Excellence engagements.
This is a remote role based in the United States.
Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work.
You're a builder, not a maintainer.
You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Professional Services Consultants don't just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work.
You're AI-curious - genuinely.
You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything — how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut.
Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech.
Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus.
Location: Pendo is a hybrid culture. In-office 3 days per week unless designated remote.
Compensation: The expected salary range for this role to be performed in the United States is USD 112,800 - 135,000
Benefits: Highly competitive, employer-heavy coverage including $0 premium options, strong 401(k) match, equity, and flexible time off.
EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.
Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: [email protected]. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.
The only official Pendo LinkedIn account. We’re on a mission to elevate the world’s experiences with software.
The only official Pendo LinkedIn account. Pendo’s mission is to elevate the world’s experience with software. Pendo’s product experience platform allows companies to make product intelligence actionable with speed and scale, giving rise to a new generation of companies that put product at the center of everything. Pendo customers include the world’s leading companies, including Verizon, Morgan Stanley, LabCorp, OpenTable, Okta, Salesforce, and Zendesk. Through Mind the Product and customer communities, sponsored events and podcast, Pendo aims to support the success of product and digital leaders everywhere. Pendo is headquartered in Raleigh, North Carolina and has offices around the world.
Offices: 301 Hillsborough St, Raleigh, North Carolina 27603, US · Herzilya, N/A 6097200, IL · 589 Howard St, San Francisco, California 94105, US · 215 Park Ave S, New York, 10003, US · Sheffield, S. Yorkshire S3 8LN, GB
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