Raleigh, North Carolina, United States · Hybrid
The Enviva team is driven by our shared vision for a renewable energy future. We are a fast-growing, purpose-driven, global energy company specializing in delivering sustainable wood bioenergy solutions. We are the world…
Skills: Windows 11, Apple iOS, Office 365, Exchange ActiveSync, ITIL
Raleigh, North Carolina, United States · On-site
About the role: Customer Success Manager (Migration to Portfolio growth & retention) The Customer Success Manager’s mission for its first 12 months is to migrate an assigned portfolio of legacy accounts to Studycast plat…
Skills: Customer Success, Account Management, Migration Management, Churn Mitigation, Project Management
Raleigh, North Carolina, United States · On-site
Who We Are: At Bandwidth, we shape how the world connects. We're the global communications software company and Tier 1 network operator with global reach. The voice, messaging, and emergency services infrastructure behin…
Skills: Technical support, SMS/MMS troubleshooting, SMPP protocol, MM4 protocol, API
Raleigh, North Carolina, United States · Hybrid
Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products include the Visual Collaboration Suite (Lucidchart and Lucids…
Skills: Technical Troubleshooting, Community Management, Technical Writing, Cross-functional Collaboration, Analytical Problem Solving
Raleigh, North Carolina, United States · Hybrid
Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products, business, and workplace culture have received numerous award…
Skills: Third-Party Risk Management, GRC, SOC 2, ISO 27001, NIST 800-53
Raleigh, North Carolina, United States · On-site
Overview This is a remote role that may be hired in several markets across the United States. Priority given to those candidates located in North Carolina, Arizona, Texas and Florida. Lead Software Engineer - Appian This…
Skills: Appian, Java, Microsoft .NET, C#, ASP.NET
Raleigh, North Carolina, United States · On-site
Overview This is a remote role that may be hired in several markets across the United States. Priority given to those candidates located in North Carolina, Arizona. Senior Software Engineer - Pega Overview: We are seekin…
Skills: Microsoft .NET, C#, ASP.NET Core, JavaScript, HTML 5
Raleigh, North Carolina, United States · On-site
Who we are: For over 25 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and prese…
Skills: Customer Success, Account Management, SaaS, Financial Services, Compliance
Raleigh, North Carolina, United States · Remote Solely
$140k–$200k/yr
The mission of Speechify is to make sure that reading is never a barrier to learning. Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news artic…
Skills: Typescript, Node.js, GCP, API development, Backend development
Raleigh, North Carolina, United States · On-site
$105k–$175k/yr
Principal Incident Response Lead Job Profile Summary The Principal Incident Response Lead position provides strategic and tactical leadership for enterprise incident response across a complex hybrid environment. This rol…
Skills: Incident response, Security operations, Cloud security, AWS, Incident command
London, England, United Kingdom · Hybrid
$80k–$93k/yr
Job Description Ready to Help Shape the Future of Legal Tech?! At Litera, we Raise The Bar™ for the legal profession by delivering transformational, globally trusted technology solutions to law firms and corporate legal …
Skills: Project management, Software implementation, Budget management, Risk management, Stakeholder management
Matrix Technologies, Inc.Raleigh, North Carolina, United States · Hybrid
$90k–$128k/yr
Senior Electrical Engineer – Power Systems & Distribution ABOUT US Matrix Technologies, Inc. has been a leading provider of engineering, automation, and systems integration services since 1980. Guided by 'The Matrix Way,…
Skills: Electrical Engineering, Power Distribution, Industrial Power Systems, Arc Flash Studies, Short Circuit Studies
Raleigh, North Carolina, United States · On-site
If you are motivated and believe in the credit union philosophy of "People Helping People," join our team! Job Summary: Position will operate as a member of the Digital Services Applications team, responsible for develop…
Skills: Adobe Experience Manager, Java, JSP, Servlets, HTML
Raleigh, North Carolina, United States · On-site
$157k–$291k/yr
BASIC FUNCTIONS: This position provides effective architectural and structural design leadership for the applicable RELX Business Unit. Additionally, the position ensures ongoing development, maintenance, and delivery of…
Skills: Architectural design, Software architecture, Systems architecture, Network design, Programming languages
Raleigh, North Carolina, United States · On-site
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring …
Skills: Building maintenance, Plumbing, Painting, Drywall repair, Electrical maintenance
Atlanta, Georgia, United States · On-site
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which w…
Skills: SAP BTP, SAP Integration Suite, Java EE, CAP Java, SAP HANA Cloud
Raleigh, North Carolina, United States · Hybrid
Leads a software engineering organization reporting to the VP of Product Development. Responsible for the design, delivery, and ongoing operation of products across Veradigm's Payer Platform, including value-based care, …
Skills: Software engineering leadership, Product development, Healthcare technology, Payer platform architecture, AI-assisted engineering
DeKalb County, Georgia, United States · Remote Solely
$81k–$139k/yr
Description Title: Electrical Engineer – Relay Settings Location: Remote US Ready to make a difference? ICF is seeking an Electrical Engineer – Relay Settings to join our innovative team and help shape the future of elec…
Skills: Relay settings, Protection philosophies, Power system modeling, CAPE, ASPEN
Raleigh, North Carolina, United States · On-site
Job Description Essential Duties and Responsibilities Analyze, mine, and use statistical methods to identify patterns from various data points regarding our current product assortment Develop reports and/or presentations…
Skills: SQL, Data Analysis, Data Visualization, Python, VBA
Raleigh, North Carolina, United States · On-site
This is your chance to make your mark. Making sure our customers have access to the world’s most robust network all while delivering best-in-class service. Your role is key in installing and maintaining our state-of-the-…
Skills: Machine operation, Tractor operation, Trencher operation, Boring machine operation, Manual excavation
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The Regional Support Specialist II provides comprehensive technical assistance for hardware and software across plants and ports, including remote and desk-side support. The role involves managing scale and kiosk systems, documenting incidents, and ensuring compliance with IT policies and SLA guidelines.
Candidates must have at least 5 years of end-user support experience with strong proficiency in Microsoft Office and Windows environments. Experience with Apple products and networking hardware is preferred, along with the ability to work in industrial environments and travel up to 75% of the time.
The Enviva team is driven by our shared vision for a renewable energy future. We are a fast-growing, purpose-driven, global energy company specializing in delivering sustainable wood bioenergy solutions. We are the world’s largest producer of sustainable wood pellets, which provide a low-carbon alternative to fossil fuels.
Job Purpose
Enviva is actively seeking a proficient Regional Support Specialist II. This role is pivotal in providing comprehensive technical assistance across Enviva’s plants, ports, and personnel. The responsibilities encompass, but are not limited to, diagnosing and rectifying issues within Windows 11 and Apple devices across a variety of hardware vendors.
The specialist will cater to the IT requirements of our internal customers through remote access and desk-side support. This includes the installation of hardware and software, along with addressing other IT-related concerns. The role also involves meticulous ticket documentation and conducting quality assurance checks on assigned tickets.
Additional duties include the maintenance of scale and kiosk systems, among other related tasks. The incumbent will collaborate as part of a team to ensure that tickets are resolved within our established Service Level Agreement (SLA) guidelines, while working independently to support the scale and kiosks systems. The Regional Support Specialist II will operate under the Director of IT Service Operations' supervision.
Responsibilities
Required Qualifications
Preferred Qualifications - What Will Set Them Apart
Working Conditions
Physical Requirements
Travel Requirements
This position is not eligible for visa support.
Enviva is dedicated to the principles of equal employment opportunity (EEO) in any term, condition or privilege of employment. Enviva does not discriminate against applicants or employees on the basis of race, color, creed, religion, sex, national origin, age, physical or mental disability, ancestry, marital status, sexual orientation, gender identity or expression, veteran status, uniform service member, genetic information or any other status protected by law. Enviva complies with applicable state and local laws governing nondiscrimination in employment in every location in which we operate.
Enviva is the world’s largest producer of sustainable wood pellets, a renewable alternative to fossil fuels. We manufacture our wood pellets using sustainable practices while maintaining and improving the health of our forests and reducing greenhouse gas emissions on a lifecycle basis around the world. Our wood pellets are exported through our deep-water marine terminals to customers in the United Kingdom, the European Union, Japan, and beyond, helping to accelerate the energy transition and de-fossilize hard-to-abate sectors like steel, cement, lime, chemicals, and aviation fuels. Enviva operates plants and ports in Alabama, Florida, Georgia, Mississippi, North Carolina, South Carolina, and Virginia, with corporate offices in four countries, employing more than 1,300 people around the globe. Together, we are dedicated to building a renewable energy future for generations to come. Enviva’s mission is to displace fossil fuels, grow more trees, and fight climate change.
Offices: 7272 Wisconsin Ave, 1800, Bethesda, Maryland 20814, US · 142 NC-561, Ahoskie, NC 27910, US · 2500 Green Circle Parkway, Cottondale, Florida 32431, US · 200 Enviva Way, Greenwood, South Carolina 29646, US · 1125 NC-177, Hamlet, North Carolina 28345, US
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