New York, New York, United States · On-site
$130k–$180k/yr
Profound is the marketing platform for the age of AI search. The way brands reach people is being rewritten — AI models like ChatGPT, Perplexity, and Google AI Mode are now the answer layer between companies and their cu…
Skills: Customer Success, Account Management, Sales Engineering, Campaign Management, Pixel Implementation
New York, New York, United States · Hybrid
$164k–$246k/yr
Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work…
Skills: Copywriting, Brand Storytelling, Creative Leadership, Editorial Standards, Conceptual Thinking
New York, New York, United States · Hybrid
$251k–$335k/yr
About the Team The Technical Success team is responsible for helping OpenAI’s customers realize meaningful and sustained value from our technology. We partner closely with customers throughout their deployment journey, h…
Skills: People Leadership, AI Deployment, Solution Architecture, Enterprise Software Deployment, Technical Account Management
ChariotNew York, New York, United States · Hybrid
Job Description At Chariot, we believe the quality of a product is defined by thousands of small decisions. We're looking for a Design Engineer who obsesses over those decisions. This isn't a traditional frontend enginee…
Skills: TypeScript, React, Vue.js, TailwindCSS, Next.js
ChariotNew York, New York, United States · Hybrid
Job Description Chariot’s engineering hire will be responsible for taking the Chariot platform to the next level. You will lead the evolution of our banking product, DAF product and technology strategy, along with buildi…
Skills: Go, Node, Docker, Terraform, Kubernetes
ChariotNew York, New York, United States · Hybrid
Job Description Chariot is building modern, end-to-end payment infrastructure for the $600B that gets donated to charity each year. Tens of thousands of nonprofits are already onboarded, including American Cancer Society…
Skills: Prospecting, Sales Pipeline Management, Account Management, Product Demoing, Upselling
New York, New York, United States · Hybrid
$270k–$300k/yr
About Veho Veho’s mission is to power the future of commerce by making shopping, shipping and returns seamless for everyone. We are building a modern, end-to-end logistics infrastructure designed entirely for the ever-ev…
Skills: Strategic Planning, Product Management, P&L Management, Marketplace Dynamics, Algorithmic Routing
New York, New York, United States · Hybrid
$200k–$300k/yr
About Normal Computing Normal Computing builds silicon that turns thermal noise from an obstacle into a computational resource. Conventional chips spend most of their energy forcing determinism onto physics; ours compute…
Skills: Python, PyTorch, Hugging Face, Transformers, Large Language Models
New York, New York, United States · On-site
LayerX is seeking a Senior Technical Customer Success Manager (CSM) with a strong technical background and a passion for helping customers succeed. In this role, you will work closely with our customers, offering guidanc…
Skills: Customer Success Management, Account Management, Cyber Security, Technical Onboarding, Escalation Management
New York, New York, United States · Hybrid
About the Role Exacare ai is hiring a Technical Talent Acquisition Manager to help us build the technical teams that will power our next stage of growth. This is an individual contributor (IC), manager-level recruiting r…
Skills: Technical Recruiting, Full-cycle Recruitment, Sourcing Strategy, Candidate Assessment, Stakeholder Management
New York, New York, United States · On-site
$115k–$150k/yr
MLB is looking for Technical Project Managers who are passionate about delivering some of the most sophisticated products and services in professional sports. Launched as MLBAM in 2001 as the technical arm of Major Leagu…
Skills: Agile Practices, Project Management, Communication, Risk Management, Software Development
New York, New York, United States · On-site
$112k–$180k/yr
Company Description Publicis Groupe is a global leader in communication and is positioned at every step of the value chain, from consulting to execution, combining marketing transformation and digital business transforma…
Skills: AI Strategy, Workflow Architecture, Vertical Solution Design, Cross-Functional Collaboration, Storytelling
New York, New York, United States · On-site
Company Description Strategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We don't just follow trends—we set them and drive change. As a ma…
Skills: Prospecting, Lead Generation, Solution Selling, Deal Management, Contract Negotiation
New York, New York, United States · On-site
Company Description Strategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We don't just follow trends—we set them and drive change. As a ma…
Skills: Prospecting, Lead Generation, Solution Selling, Deal Management, Contract Negotiation
New York, New York, United States · Hybrid
IT Support Specialist (Onsite/Hybrid) Position Overview We are seeking an experienced IT Support Specialist to provide onsite and remote operational IT support within a fast-paced technology environment. This role is res…
Skills: MacOS Support, Windows Support, Kandji, Microsoft Intune, Google Workspace
New York, New York, United States · On-site
$98k–$191k/yr
Help shape the future of Wealth Management by turning the latest AI advancements into measurable impact for advisors and clients. As the Vice President, AI Strategy and Design in Wealth Management, you will lead the stra…
Skills: AI Strategy, Solution Design, Generative AI, Agentic AI, Machine Learning
New York, New York, United States · On-site
$114k–$165k/yr
Contribute to innovative experience design, blending user needs with business goals in the dynamic environment of financial services. As an Experience Design Senior Associate in Credit Card CX, you will play a pivotal ro…
Skills: User Experience Design, Figma, Sketch, Adobe Creative Suite, Information Architecture
New York, New York, United States · On-site
$183k–$266k/yr
Minimum qualifications: Bachelor's degree in Computer Science, or equivalent practical experience. 8 years of experience architecting, developing, or maintaining secure cloud solutions. Experience designing cloud enterpr…
Skills: Cloud Security Architecture, Google Cloud Platform, Python, Java, Go
New York, New York, United States · On-site
$130k–$165k/yr
The role: We’re looking for a Senior Marketing Operations Manager who is hands-on and technically fluent in HubSpot. This role plays a critical part in executing and scaling our email and automation program, with a focus…
Skills: HubSpot, HubL, HTML, CSS, Email Marketing
New York, New York, United States · On-site
About Attention At Attention, we’re transforming how go-to-market teams operate by turning every customer interaction into structured data, insights, and intelligent action. Our AI agents help organizations execute faste…
Skills: Technical Leadership, Full Stack Development, System Architecture, Frontend Development, Backend Development
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Manage the end-to-end customer relationship for Ads Studio, from onboarding through ongoing campaign management and reporting. Translate customer feedback and patterns into product requirements to help build the operational playbook for the product.
Requires experience in client-facing roles such as engagement or account management with a builder's mindset for early-stage products. Must be a sharp communicator comfortable with ambiguity and eager to become a technical subject matter expert.
Profound is the marketing platform for the age of AI search. The way brands reach people is being rewritten — AI models like ChatGPT, Perplexity, and Google AI Mode are now the answer layer between companies and their customers. We built the platform marketers use to understand, measure, and win in that world: the analytics, intelligence, and agent automation that turn AI search from a threat into a competitive advantage.
We went from 0 to a $1B valuation in 18 months. Revenue grew 100x last year. Our customers include 15% of the Fortune 500 like Walmart, Wayfair and U.S. Bank, and innovators like Ramp, MongoDB, and Figma. We are backed by Sequoia, Kleiner Perkins, LSVP, and Khosla Ventures — and we are moving fast enough that the people joining now are building the playbook everyone who comes after them will run.
As an Ads Solutions Manager, you will work directly with the brands running campaigns through Ads Studio, our paid visibility product built on top of our core organic visibility platform. Ads Studio is in its design-partner phase: a small group of committed advertisers are live, and a much larger pipeline is waiting to come on next.
This is a high-impact, customer-embedded role at the intersection of customer success, sales engineering, and product. You will own the customer relationship end to end, from signed deal through onboarding through ongoing campaign management, and be the subject matter expert customers turn to for anything related to targeting, bidding, pixel setup, or reporting. There is no established playbook for this yet. Early customer patterns will directly inform how Ads Studio evolves, and you will be the one shaping that.
Own the customer relationship from kickoff through ongoing campaign management for a portfolio of design partner and early customer accounts
Be the go-to expert on how Ads Studio works: pixel implementation, bidding, campaign setup, reporting, and the broader ad ecosystem inside ChatGPT
Run onboarding for new accounts so customers go live smoothly and get to value fast
Translate customer questions and blockers into clear asks for the product and engineering team
Track account health, flag risk early, and manage the beta-to-paid transition as accounts mature
Turn patterns across accounts into product feedback and repeatable process, not just one-off fixes
Build the playbook as you go: today there isn't one, and you'll be writing it
Serve as the primary post-sale partner for Ads Studio customers during their entire lifecycle with the product
Experience in a client-facing role such as engagement management, customer success, or account management, ideally somewhere you owned the full relationship rather than a slice of it
Comfortable working with ambiguity and early-stage products
Want to become a real subject matter expert in a technical, fast-moving product area. You don't need an ads background already, but you need to want to go deep
A builder's mindset: you'd rather help design the process than inherit one
Startup instincts, whether from prior experience at an early-stage company or from actively seeking that kind of environment, paired with wanting the stability of a well-funded, fast-growing company around it
Clear, sharp communicator who can translate effectively between customers and internal teams
This is an on-site role based in our NYC office, designed for builders who thrive on speed, iteration, and meaningful impact.
For this role, the expected base salary range is $130,000 to $180,000 before variable compensation (NYC). Profound’s total compensation package is designed to be competitive and includes base salary, variable compensation, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.
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Note: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.
Profound is the GenAI marketing intelligence platform that helps enterprise brands win in the age of AI-driven discovery. We help enterprise brands understand and optimize how they show up across ChatGPT, Perplexity, and other AI platforms where hundreds of millions of consumers now discover products. Our platform provides real-time visibility analytics, competitive intelligence, and actionable insights across the entire GenAI ecosystem - enabling marketing teams to turn AI-driven discovery into their competitive advantage.
Offices: 5 Union Square West, Floor 4, New York, NY 10003, US · 260 Townsend Street, Floor 4, San Francisco, CA 94107, US · 5 Beaconsfield Street, London, England N1C 4EW, GB
Based on 8644 listings with disclosed salaries, most technology jobs in New York, NY pay between $100k–$235k per year. Individual offers vary with seniority, company size, and specialization.
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