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Full-time
Posted 5d ago
~40 hrs/week
Responsibilities
Provide overall leadership and oversight of the technology environment across multiple locations while managing outsourced IT providers and vendors. Lead technology projects, manage budgets, and ensure retail systems are maintained to support business growth.
Requirements
Requires strong knowledge of IT infrastructure, network architecture, and Microsoft 365 environments. Candidates must have experience managing vendors and possess excellent project management and communication skills.
Full job description
Manager, Information Technology & Systems
Italian Centre Shop
Italian Centre Shop is looking for a relationship-driven IT leader who can see the big picture, understand how all the pieces connect, and make sure the details don't get lost along the way.
This isn't a role where we expect you to personally fix every computer, configure every server or be the expert in every system we use. We have internal resources, an outsourced IT partner and specialized technology vendors to help with that.
We need someone who can bring it all together.
What You'll Do
Provide overall leadership and oversight of our technology environment across multiple locations.
Manage our outsourced IT provider and specialized technology vendors.
Maintain a strong understanding of our networks, infrastructure, Microsoft environment, cybersecurity and business-critical systems.
Oversee retail technologies including POS, payments, scales, telecommunications and other store systems.
Lead technology projects, upgrades and new-store implementations.
Manage technology priorities, budgets, purchasing, licensing and lifecycle planning.
Ensure risks, issues and vendor commitments are followed through to resolution.
Build strong relationships with our stores and support teams and understand what they need from technology.
Keep our technology environment documented, organized and ready to support continued growth.
Who We're Looking For
You're someone who can operate at 10,000 feet without losing sight of what's happening on the ground.
You're organized, self-motivated and exceptionally good at managing multiple priorities. You build relationships easily, communicate well with both technical and non-technical people, and take ownership when something needs to get done.
You don't need to know every answer — but you know how to ask the right questions, find the right expertise and recognize when something doesn't make sense.
You bring:
Strong IT infrastructure and systems knowledge.
Previous exposure to network architecture and multi-site environments.
Working knowledge of Microsoft 365, servers, networks, endpoints, cybersecurity, backup and disaster recovery.
Experience managing outsourced IT providers and technology vendors.
Strong project and time-management skills.
Experience supporting or overseeing legacy and integrated systems.
Excellent attention to detail and follow-through.
The ability to manage people, projects, vendors and competing priorities.
Retail, POS, payment or other operational technology experience would be a definite asset.
Most importantly, we're looking for someone who understands that technology is ultimately about supporting people and the business.
Italian Centre Shop is a growing, family-owned business with locations across Edmonton, Sherwood Park and Calgary. Our environment is busy, varied and sometimes complex — making this a great opportunity for someone who enjoys seeing how the pieces connect and finding ways to make things work better.
This role is based in Edmonton and includes travel of up to 25%, primarily to support our Calgary locations and future store openings. As technology supports our operations seven days a week, some evening, weekend and holiday availability will also be required to provide leadership and coordinate support when business-critical issues arise outside of the core work hours.
Related keywords
IT InfrastructureSystems ManagementVendor ManagementNetwork ArchitectureMicrosoft 365CybersecurityProject ManagementRetail TechnologyPOSDisaster RecoveryBudgetingLifecycle PlanningServersEndpointsBackupTelecommunications
A specialty grocer and gathering place for Alberta families and friends since 1959, the Italian Centre Shop’s long devotion to authentic Italian and European tastes and traditions creates community, love and belonging.
We believe in families: big ones, busy ones, happy ones. In Italy, delicious, bountiful meals are a way of life. The dining table is where we bond, where families come together, friends are found, and business is done.
Come, step into Italy.
You'll find the largest deli in Western Canada, a bakery and coffee shop showcasing European artistry, pizzas and panini, fresh produce and a massive range of Europe's favourite specialty imported grocery.
Our staff and suppliers are treated like family. We know when we take care of them, they take care of our customers. Everything we do is based on principles we live, Respect, Growth and Loyalty.
Offices: 10878 - 95 Street NW, Edmonton, AB T5H 2E4, CA · 5028 - 104A Street NW, Edmonton, AB T6H 6A2, CA · 17010 90 Ave NW, 108, Edmonton, Alberta T5T 1L6, CA · 9919 Fairmount Drive SE, Calgary, Alberta T2J 0S3, CA · 8005 Emerald Dr, 700, Sherwood Park, Alberta T8H 0P1, CA
Europe's best known specialty importsFresh Produce - your European gardenDelicatessenHousewares & European Beauty ProductsBakery & CafeWinemaking SuppliesParty Traysand Gift Baskets - filled with delicious delights!RestaurantsFood Delivery
How many Technology jobs are open in Edmonton, Canada right now?
There are currently 501 open technology positions in Edmonton, Canada listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Technology roles in Edmonton, Canada?
Companies currently hiring include Government of Alberta, Wawanesa Insurance, PCL Construction, EY, Bell Canada Enterprises, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Technology jobs in Edmonton, Canada?
Yes — 224 of the 501 open technology positions offer remote or hybrid work (50 remote, 174 hybrid).
How do I apply for Technology jobs in Edmonton, Canada?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.