Dallas, Texas, United States · On-site
About Lantern Lantern is the specialty care platform connecting people with the best care when they need it most. By curating a Network of Excellence comprised of the nation's top specialists for surgery, cancer care, in…
Skills: Outbound Cold Calling, Consultative Sales, Case Management, Care Coordination, Healthcare Benefit Navigation
Toronto, Ontario, Canada · On-site
At Lantern, our company culture stands as the bedrock of our success and a source of pride for our teams. We firmly believe that a culture founded on trust forms the basis for enduring relationships with clients, colleag…
Skills: Channel Management, Strategic Partnerships, Co-Sell Motions, Pipeline Generation, Relationship-Led Selling
Edmonton, Alberta, Canada · On-site
$120k–$170k/yr
At Lantern, our company culture stands as the bedrock of our success and a source of pride for our teams. We firmly believe that a culture founded on trust forms the basis for enduring relationships with clients, colleag…
Skills: GitHub Enterprise, Azure DevOps, Git Fundamentals, GitHub Actions, Azure Pipelines
Edmonton, Alberta, Canada · On-site
$120k–$170k/yr
At Lantern, our company culture stands as the bedrock of our success and a source of pride for our teams. We firmly believe that a culture founded on trust forms the basis for enduring relationships with clients, colleag…
Skills: GitHub Enterprise, Azure DevOps, Git, GitHub Actions, Azure Pipelines
Vancouver, British Columbia, Canada · Hybrid
About Lantern Lantern is the specialty care platform connecting people with the best care when they need it most. By curating a Network of Excellence comprised of the nation's top specialists for surgery, cancer care, in…
Skills: Generative AI, LLM Architecture, Python, RAG Pipelines, Agentic Systems
New York, New York, United States · Hybrid
About Lantern Lantern is the specialty care platform connecting people with the best care when they need it most. By curating a Network of Excellence comprised of the nation's top specialists for surgery, cancer care, in…
Skills: Generative AI, LLM, Python, RAG, Agentic Systems
Dallas, Texas, United States · Hybrid
About Lantern Lantern is the specialty care platform connecting people with the best care when they need it most. By curating a Network of Excellence comprised of the nation's top specialists for surgery, cancer care, in…
Skills: Generative AI, LLM Architecture, Python, RAG Pipelines, Agentic Systems
Dallas, Texas, United States · Hybrid
About Lantern Lantern is the specialty care platform connecting people with the best care when they need it most. By curating a Network of Excellence comprised of the nation's top specialists for surgery, cancer care, in…
Skills: TypeScript, React, React Native, .NET, C#
Dallas, Texas, United States · Hybrid
About Lantern Lantern is the specialty care platform connecting people with the best care when they need it most. By curating a Network of Excellence comprised of the nation's top specialists for surgery, cancer care, in…
Skills: Network Security Engineering, Fortinet Solutions, Azure Networking, Firewall Management, VPN Configuration
New York, New York, United States · On-site
About Lantern Lantern is the specialty care platform connecting people with the best care when they need it most. By curating a Network of Excellence comprised of the nation's top specialists for surgery, cancer care, in…
Skills: AI Solution Design, Root-Cause Analysis, Prompt Engineering, Process Redesign, Revenue Operations
Dallas, Texas, United States · Hybrid
About Lantern Lantern is the specialty care platform connecting people with the best care when they need it most. By curating a Network of Excellence comprised of the nation's top specialists for surgery, cancer care, in…
Skills: Site Reliability Engineering, Microsoft Azure, Datadog, Terraform, Incident Management
Dallas, Texas, United States · Hybrid
About Lantern Lantern is the specialty care platform connecting people with the best care when they need it most. By curating a Network of Excellence comprised of the nation's top specialists for surgery, cancer care, in…
Skills: Microsoft Azure, Terraform, Infrastructure as Code, CI/CD, Azure DevOps
New York, New York, United States · Hybrid
About Lantern Lantern is the specialty care platform connecting people with the best care when they need it most. By curating a Network of Excellence comprised of the nation's top specialists for surgery, cancer care, in…
Skills: Provider Relationship Management, Operational Support, Strategic Alignment, Issue Resolution, Client Retention
Dallas, Texas, United States · On-site
$20/hr–$24/hr
About Lantern Lantern is the specialty care platform connecting people with the best care when they need it most. By curating a Network of Excellence comprised of the nation's top specialists for surgery, cancer care, in…
Skills: Customer Service, Problem Solving, Written Communication, Verbal Communication, Critical Thinking
New York, New York, United States · Hybrid
About Lantern Lantern is the specialty care platform connecting people with the best care when they need it most. By curating a Network of Excellence comprised of the nation's top specialists for surgery, cancer care, in…
Skills: Oncology Nursing, Care Coordination, Patient Education, Clinical Assessment, Case Management
Dallas, Texas, United States · On-site
About Lantern Lantern is the specialty care platform connecting people with the best care when they need it most. By curating a Network of Excellence comprised of the nation's top specialists for surgery, cancer care, in…
Skills: Instructional Design, Facilitation, ADDIE/SAM Methodology, LMS Administration, Articulate
United States · Remote OK
About Lantern Lantern is the specialty care platform connecting people with the best care when they need it most. By curating a Network of Excellence comprised of the nation's top specialists for surgery, cancer care, in…
Skills: Event Planning, Vendor Management, Logistics Coordination, Budget Tracking, Cross-functional Collaboration
Dallas, Texas, United States · Hybrid
About Lantern Lantern is the specialty care platform connecting people with the best care when they need it most. By curating a Network of Excellence comprised of the nation's top specialists for surgery, cancer care, in…
Skills: Clinical Operations, Program Management, Team Leadership, Data Analysis, Stakeholder Management
New York, New York, United States · Hybrid
About Lantern Lantern is the specialty care platform connecting people with the best care when they need it most. By curating a Network of Excellence comprised of the nation's top specialists for surgery, cancer care, in…
Skills: Data Analysis, Reporting, Microsoft Excel, Google Sheets, CRM Systems
Dallas, Texas, United States · Hybrid
About Lantern Lantern is the specialty care platform connecting people with the best care when they need it most. By curating a Network of Excellence comprised of the nation's top specialists for surgery, cancer care, in…
Skills: Salesforce Health Cloud, Salesforce Data Cloud, Salesforce Flow, Apex, Data Modeling
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The role focuses on conducting outbound cold calls to motivate members to engage with their healthcare benefits and schedule appointments. It also involves managing complex member cases and coordinating care between providers and insurance companies.
Requires over 4 years of customer service experience, including at least 2 years in a healthcare contact center or sales case management environment. Candidates must demonstrate strong persuasion skills and a working knowledge of HIPAA compliance.
Lantern is the specialty care platform connecting people with the best care when they need it most. By curating a Network of Excellence comprised of the nation's top specialists for surgery, cancer care, infusions and more, Lantern delivers excellent care with significant cost savings to employers and their workforces. Lantern also pairs members with a dedicated care team, including Care Advocates and nurses, for the entirety of their care journey, helping them get back to good health, back to their families and back to work. With convenient access to specialists nationwide, Lantern means quality care is within driving distance for most. Lantern is trusted by the nation's largest employers to deliver care to more than 6 million members across the country. Learn more about us at lanterncare.com.
Job Overview
Be the voice that gets someone the care they've been putting off. Join us in Dallas and build a career doing it.
|
Location |
On-Site — Dallas, TX |
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Reports To |
Operations Manager / Care Advocate Supervisor |
|
Team |
You'll be assigned to support one benefit program — Lantern or SMS — based on business need |
Compensation Details: $22.00 - $26.50 an hour + competitive monthly bonus program
The Opportunity
Ever had a phone call turn someone's whole day around? That's this job. Healthcare is confusing, and most people would rather ignore a benefits letter than call about it. You're the one who picks up the phone, cuts through the confusion, and gets someone unstuck — turning “I'll deal with it later” into “okay, I'm scheduled.”
In this role, outbound calling is the core of the job. You'll spend the majority of your day dialing, building rapport fast, handling objections, and guiding members toward scheduled care — all day, every day. If you get energy from the phone ringing, love the rhythm of a good dial list, and want to sharpen your sales instincts in a role that actually matters to people's health, this is built for you.
What You'll Do
This is a phone-first, sales-driven role. Expect a full day of outbound dialing, with the skills below woven into every call:
Why You'll Love Coming Into the Office
What You'll Bring
You'll Thrive Here If You...
Benefits:
These pillars of LIGHT are a reminder to our team that we are making a difference by providing guidance and support in navigating the often complex and confusing landscape of healthcare. We hope that through this LIGHT, individuals can find their way to the best care, resources, and support they need to get back to life.
If this sounds like you, we would love to connect to speak further about career opportunities at Lantern.
Please apply to our role & someone from our Talent Acquisition Team will reach out to help you navigate our interview process.
Lantern does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
The Specialty Care Platform
Lantern is the specialty care platform connecting people with the best care when they need it most. By curating a Network of Excellence comprised of the nation’s top specialists for surgery, cancer care, infusions and more, Lantern delivers excellent care with significant cost savings to employers and labor funds. Lantern also pairs members with a dedicated care team, including Care Advocates and nurses, for the entirety of their care journey, helping them get back to good health, back to their families and back to work. With convenient access to specialists nationwide, Lantern means quality care is within driving distance for most. Lantern is trusted by the nation’s largest employers to deliver care to more than 6 million members across the country. Learn more about us at lanterncare.com.
Offices: 2100 Ross Avenue, Suite 1900, Dallas, TX 75201, US
The Specialty Care Platform
Lantern is the specialty care platform connecting people with the best care when they need it most. By curating a Network of Excellence comprised of the nation’s top specialists for surgery, cancer care, infusions and more, Lantern delivers excellent care with significant cost savings to employers and labor funds. Lantern also pairs members with a dedicated care team, including Care Advocates and nurses, for the entirety of their care journey, helping them get back to good health, back to their families and back to work. With convenient access to specialists nationwide, Lantern means quality care is within driving distance for most. Lantern is trusted by the nation’s largest employers to deliver care to more than 6 million members across the country. Learn more about us at lanterncare.com.
Offices: 2100 Ross Avenue, Suite 1900, Dallas, TX 75201, US
