Position: Senior Software Implementation Engineer (Forward Deployed) Reports To: SVP, Private Deployments Location: Remote, USA Travel: 25% Job Overview About the role: How you will make an impact We are seeking a highly…
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Senior+$2.3B raised
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Manager Information Technology and Security Operations
Chicago, Illinois, United States · On-site
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Belvedere Trading is a leading proprietary trading firm proudly headquartered in downtown Chicago. Our traders work hard to provide liquidity to the market through their market-making activities and are the masters of a …
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$170k–$180k/yr
Full-time
bachelor degree
401k match program, Comprehensive health benefits, Medical insurance, Dental insurance, Vision insurance, HSA/FSA
Posted 7d ago
~40 hrs/week
Responsibilities
The Senior Software Implementation Engineer will lead enterprise customer implementations from architecture through go-live, acting as the primary technical point of contact. They will also define deployment standards, maintain infrastructure-as-code, and provide Tier-3 technical support for complex customer environments.
Requirements
Candidates must have 5+ years of experience in a customer-facing technical role and 8+ years in DevOps or infrastructure engineering. Strong hands-on expertise in Kubernetes, Helm, and infrastructure-as-code tools like Terraform is required.
We are seeking a highly capable, results-driven engineer to join our Reveal Private Deployment (RPD) team as a Senior SoftwareImplementation Engineer (Forward Deployed). This is a customer-facing delivery role: you will bridge Reveal’s cloud-native engineering capabilities with customer-hosted environments, leading enterprise implementations from architecture through go-live with a customer-first mindset.
The successful candidate is a blend of customer-facing engineer, technical expert, and natural problem solver. You will lead implementations, provide expert technical recommendations, and drive continuous improvement in both customer environments and internal deployment processes. You bring strong Kubernetes, Helm, and infrastructure-as-code expertise, along with the proven ability to engage enterprise customers directly across every phase of a deployment.
When you’re not leading customer implementations, you’ll focus on simplifying and standardizing deployments, defining reference architectures, and providing expert assistance to existing customers who need additional technical support.
While this role is primarily remote, you’ll enjoy strong connectivity with your team and clients. You’ll have access to a collaborative network of colleagues committed to timely, effective client support. Our team culture emphasizes communication, responsiveness, and shared success — no matter where you’re working from. We provide the tools and support needed to thrive in a virtual environment, ensuring you feel connected and empowered every step of the way.
This role follows a hybrid model (4 days in office, 1 day work from home) for candidates residing in Illinois. Candidates based outside of Illinois may be considered for a remote work arrangement.
Responsibilities & Duties
Serve as the senior technical lead and primary point of contact on enterprise customer implementations, owning each engagement end to end from architecture through go-live.
Partner directly with customer stakeholders to define technical architecture, sizing recommendations, and deployment strategy for complex, security-sensitive environments.
Independently lead deployments and configurations of Reveal Private Deployment environments across private cloud and bare-metal infrastructure.
Act as the definitive Tier-3 technical escalation point and root-cause owner for complex customer deployments.
Define and evolve deployment standards, reference architectures, operational runbooks, and best-practice guidance used across the RPD function.
Author and maintain Helm charts, Terraform modules, and other infrastructure-as-code that underpin deployment automation.
Troubleshoot complex Kubernetes environments — including networking, storage, and security integrations — within customer-controlled infrastructure.
Work directly with Reveal’s infrastructure and development teams to ensure alignment between SaaS and on-premise architectures.
Mentor and uplevel less-senior engineers, and feed learnings from customer engagements back into Reveal’s products and processes.
Perform other duties as assigned to support team, department, and organizational goals.
Characteristics
Customer-first mindset with a strong sense of ownership and accountability for client success.
Exceptional problem-solving ability; able to break down complex technical issues into clear, actionable solutions that balance customer needs and engineering constraints.
Excellent written and verbal communication skills with both technical and non-technical audiences.
Collaborative and proactive, comfortable working across infrastructure, development, and customer success teams.
Resourceful, analytical, and persistent in diagnosing complex technical challenges.
Motivated to improve automation, repeatability, and deployment quality for customer-facing solutions.
Education & Experience
5+ years in a customer-facing technical role — implementation engineering, professional services, forward-deployed/solutions engineering, or technical consulting — personally leading deployments of software into customer-controlled environments. This is a hard requirement; candidates whose experience is exclusively internal infrastructure or SRE work, without direct customer-facing delivery, are unlikely to be a fit for this role.
8+ years overall in DevOps, infrastructure engineering, or software deployment, with demonstrated senior-level ownership of complex projects.
Deep, hands-on experience with Kubernetes, including AWS, Azure, and bare-metal clusters.
Strong experience authoring and maintaining Helm charts and infrastructure-as-code (Terraform, Ansible, or similar).
Proficiency with CI/CD pipelines and tooling such as GitHub Actions.
Proficiency in Windows and Linux administration and scripting (Python/Bash).
Solid grounding in container networking, storage, and security fundamentals.
Demonstrated track record of serving as a senior technical lead or final escalation point on customer engagements.
Bachelor’s degree or equivalent direct work experience.
Willingness to travel up to 25% for customer engagements.
Preferred Experience
Experience in eDiscovery environments is a plus, not required.
Experience with administration and high availability for Microsoft SQL Server and Postgres.
Prior experience with Reveal Enterprise (Brainspace, Review, Reveal AI, Processing, Review Automation) or comparable platforms.
Benefits and Perks including but not limited to:
401k match program
Comprehensive health benefits (Medical, Dental, Vision, and HSA/FSA)
Group Term Life Insurance and Voluntary Life Insurance option
Paid holidays
Paid vacation, sick, and personal days
FSA dependent care benefit
Childbirth recovery and bonding leave policies
Short and long-term disability benefits
For Illinois-based roles, the budgeted annual salary range is $170,000 to $180,000. Compensation for this role will depend on a number of factors, including a candidate’s qualifications, skills, competencies, and experience, and may fall outside of the range shown. Reveal offers a competitive total rewards package, which includes the Benefits and Perks set forth above.
This job description reflects the present requirements of the position. As duties and responsibilities change and develop, the job description will be reviewed and subject to amendment.
Hiring Policy
Reveal is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Reveal does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Reveal considers candidates with existing visas, but does not sponsor new visa applications.
Reveal (now Crossbeam) is the Ecosystem-Led Growth platform for go-to-market teams to generate revenue through their partner ecosystem.
Reveal allows you to connect with companies from your ecosystem, securely compare your CRM data, and multiply up to 3X your win rate thanks to your ecosystem’s insights.
Based on 2646 listings with disclosed salaries, most technology jobs in Chicago, IL pay between $82k–$202k per year. Individual offers vary with seniority, company size, and specialization.
How many Technology jobs are open in Chicago, IL right now?
There are currently 3,277 open technology positions in Chicago, IL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Technology roles in Chicago, IL?
Companies currently hiring include Huron, Northern Trust Asset Management, JPMorganChase, Publicis Groupe Holdings B.V., United Airlines, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Technology jobs in Chicago, IL?
Yes — 1972 of the 3277 open technology positions offer remote or hybrid work (563 remote, 1409 hybrid).
How do I apply for Technology jobs in Chicago, IL?
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