Birmingham, England, United Kingdom · Remote OK
What being part of the Sigma Family means for you 1st Line Service Desk Operative - UK As a 1st Line Service Desk Operative that is a key position within Sigma IT. You are part of, diverse team of engineers who provide a…
Skills: IT Service Desk Support, Incident Management, Request Fulfillment, Microsoft Office, ITIL Framework
Birmingham, England, United Kingdom · On-site
AWS IaaS Sys Admin Career Level – Specialist & Associate Manager UK (Birmingham) Salary: Competitive salary and package (Depending on level of experience) Please Note: Any offer of employment is subject to satisfactory B…
Skills: AWS, Azure, Terraform, Ansible, Jenkins
Birmingham, England, United Kingdom · Remote OK
Join Kainos and Shape the Future At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cu…
Skills: Product Management, User Experience, Agile, Programme Assurance, Stakeholder Management
Birmingham, England, United Kingdom · Remote Solely
Please submit your resume in English and indicate your level of English. Mindrift is looking for a highly skilled Presentation Designer to join the Tendem project (**https://tendem.ai/**) and drive specialized storytelli…
Skills: Presentation Design, Visual Storytelling, Information Design, PowerPoint, Keynote
Birmingham, England, United Kingdom · Hybrid
$67k–$86k/yr
Job Title Data Architect - Strategy & Architecture Permanent Grade 7 - £66,627 - £85,845 Consultation grade - subject to formal evaluation under the Pay Equity Review Working 36.5 hours per week Sponsorship is not availa…
Skills: Data Architecture, Data Modelling, Microsoft Fabric, Azure Data Services, Power BI
Birmingham, England, United Kingdom · Hybrid
$45k–$53k/yr
Technical Analyst Permanent Grade D - £45,091 – £53,460 Consultation grade - subject to formal evaluation under the Equal Pay Programme Working 36.50 hours per week Job Overview Are you passionate about technology and in…
Skills: Technical Analysis, Solution Design, Stakeholder Engagement, Architecture Governance, Requirements Gathering
Birmingham, England, United Kingdom · Hybrid
$35k–$44k/yr
Application Support Engineer - Economy Team Permanent Grade C - £35,412 - £44,075 Consultation grade - subject to formal evaluation under the Pay Equity Review Working 36.5 hours per week Job Overview Join Birmingham Cit…
Skills: Application Support, Systems Administration, Troubleshooting, Stakeholder Management, NEC Revenues & Benefits
Birmingham, England, United Kingdom · Hybrid
$29k–$34k/yr
Service Desk Technician Permanent Grade B - £28,598 - £34,434 Consultation grade - subject to formal evaluation under the Equal Pay Programme Working 36.5 hours per week Can you deliver excellent customer service and tec…
Skills: Customer Service, Technical Support, Incident Management, SLA Management, 1st Line Support
Birmingham, England, United Kingdom · Hybrid
Senior Content Designer Location: Remote and client site Methods Business and Digital Technology Limited Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and ag…
Skills: Content Design, GDS/GOV.UK Standards, User-Centred Design, Agile Methodology, Stakeholder Management
Birmingham, England, United Kingdom · Hybrid
$35k–$44k/yr
Service Level and Reporting Coordinator Permanent Grade C - £35,412 - £44,075 Consultation grade - subject to formal evaluation under the Equal Pay Programme Working 36.5 hours per week Job Overview Are you passionate ab…
Skills: Service Level Reporting, Continual Service Improvement, IT Service Catalogue Management, SLA Management, Data Analysis
Birmingham, England, United Kingdom · Hybrid
$35k–$44k/yr
Application Support Engineer - Directorate Support Permanent Grade C - £35,412 - £44,075 Working 36.5 hours per week We’re recruiting an Application Support Engineer to work in the Directorate Support Team, supporting a …
Skills: Application Support, System Monitoring, Root Cause Analysis, Application Configuration, System Integration
Birmingham, England, United Kingdom · Hybrid
$35k–$44k/yr
Service Transition Co-ordinator Permanent Grade C - £35,412 - £44,075 Consultation grade - subject to formal evaluation under the Equal Pay Programme Working 36.5 Hours per week Job Overview Joining our team offers an ex…
Skills: Service Transition, Change Management, Release Management, Risk Assessment, Configuration Management Database (CMDB)
Birmingham, England, United Kingdom · Hybrid
$45k–$53k/yr
Senior Security Engineer Permanent Grade D - £45,091 – £53,460 Consultation grade - subject to formal evaluation under the Equal Pay Programme Working 36.5 hours per week Job Overview As a Senior Security Engineer of a s…
Skills: Microsoft Technology Stack, Network Security, Cloud Security, ISO27001, Vulnerability Management
Birmingham, England, United Kingdom · Hybrid
The Digital Engineering team, part of our Integrate pillar, are responsible for building world class, enterprise grade digital applications for high profile brands. We pride ourselves in working with mature Agile methodo…
Skills: Selenium WebDriver, Java, RestAssured, API Testing, BDD
Birmingham, England, United Kingdom · Hybrid
$45k–$53k/yr
Senior Application Engineer - Economy Team Permanent Grade D - £45,091 – £53,460 per annum Consultation grade - subject to formal evaluation under the Pay Equity Review Working 36.5. hours per week Job Overview Join Birm…
Skills: Application Support, Systems Administration, Technical Troubleshooting, Stakeholder Management, NEC Revenues & Benefits
Birmingham, England, United Kingdom · Hybrid
We’re on a mission to close the world’s tech skills gap. We help organisations navigate the future of technology, combining human expertise, emerging tech and AI to deliver better outcomes, faster. Since 2014, we’ve work…
Skills: Technical Subject Matter Expertise, Client Engagement, Solution Design, Full Stack Engineering, Cloud Architecture
Birmingham, England, United Kingdom · On-site
Business Development Executive | Birmingham B1 2RX (Internal Job Level Reference: Associate) Salary - £25k + Commission I 1st Year OTE Circa £35,000 Want to build a six-figure sales career from the ground up? Start here.…
Skills: Outbound Calling, Lead Generation, B2B Sales, CRM Management, Prospecting
Birmingham, England, United Kingdom · Hybrid
Mace combines construction expertise with consultancy to unlock potential in every person or project and redefine the boundaries of ambition. Our values shape the way we consult and define the people we want to join us o…
Skills: IT Contract Management, Commercial Governance, Supplier Management, Contract Negotiation, Financial Management
Birmingham, England, United Kingdom · Hybrid
Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in…
Skills: Stakeholder Management, Influencing Skills, IT Strategy, Business Case Development, Project Management
Birmingham, England, United Kingdom · Hybrid
Account Manager Home-working with weekly office visit to client site in Birmingham / Warwick A bit about us At Gamma, we’re more than just a leader in Unified Communications as a Service (UCaaS) – we’re…
Skills: Account Management, Relationship Management, B2B Sales, Salesforce, Strategic Account Planning
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Process and resolve IT incidents and requests while adhering to SLAs and ITIL principles. Communicate effectively across all business levels to ensure timely resolution of technical issues.
Requires a minimum of 6 months of experience in the IT sector and proficiency in Microsoft Office tools. Candidates must have strong communication skills and a solid understanding of the ITIL framework.
As a 1st Line Service Desk Operative that is a key position within Sigma IT. You are part of, diverse team of engineers who provide a high-performance break/fix, desktop support, and IT administrative function to the Sigma user community across both UK and South African territories. You resolve allocated tickets in accordance with defined procedures and adhere to strict performance criteria. You will report to the IT Service Desk Team Lead.
💚 At Sigma, we stand out and have now been acknowledged 3 years in a row by the Sunday Times as one of the Best Places to Work - voted by our people.
Our core mission is to #ImproveEverythingAlways, with a strong focus on our people. That's why we are seeking exceptional individuals to join us and represent our clients, delivering top-tier customer service across various industries
📈 Career development and opportunities to apply for internal promotions following your probationary period.
🏖️ 22 days holiday inclusive of bank holidays, with additional days accrued the longer you have been a part of the Sigma Family.
🏆 Monthly, Quarterly and Annual awards with marvellous prizes.
💆♀️ Resources such as the Employee Assistance Program (EAP) and Mental Health First Aiders to support you when life might not be going quite as you expected.
🤑 £250 bonus for each friend that you refer to join the Sigma Family who passes probation.
🌳 Receive a tree in the Sigma Forest when you pass probation. This will allow you to review how your tree is reducing your carbon footprint.
💪 Discounted Pure Gym membership.
🏡 Working from the comfort of your own home.
📁 An Employee Pension Scheme.
💻 Join communities and collaborate with your colleagues on our internal Social Media platform.
💙 The opportunity to be a part of an equal, diverse and inclusive workplace – all amazing people are welcome in the Sigma Family.
📞 You will process IT incidents and requests (tickets), ensuring they are prioritized in line with business agreements and managed in a courteous and timely manner. You will ensure that all tickets or requests assigned to you are updated, maintained, and resolved within the Service Desk helpdesk system. You will communicate clearly and confidently across all levels of the business regarding the progress and resolution of incidents and requests. You will ensure that response and resolution times are met while adhering to SLAs. You will work with IT colleagues across the entire department to collaborate on resolving incidents and requests. You will follow ITIL principles while supporting your colleagues and users.
You will ensure compliance with all corporate security and governance processes when handling tickets and service requests. You will ensure that processes are carried out in accordance with agreed standards and procedures. You will take on feedback from Service Desk Management regarding your performance and continuously strive to meet and exceed expectations and targets set for your personal and professional development. You will identify incidents that may qualify as Major Incidents (MI) and escalate them to the appropriate management.
💡 You will develop and maintain strong working relationships with the Service Desk team and communicate effectively across all levels of the business. You will possess strong technical expertise and provide consistent support to the Service Desk in the delivery of services. You will be exposed to and manage an ever-expanding technical portfolio through the course of your responsibilities. You will actively contribute to and promote the development of content within the IT knowledge base to enhance service delivery.
📩We don’t see the value in making candidates jump through hoops. Once we receive your application via ICIMS, if you meet all relevant criteria as stipulated on the advert, we’ll proceed with further shortlisting & start your application process.
Multi-award winning outsourcer of bespoke customer contact and call centre services | 24/7 | We are different
We are Sigma Connected, we are different. Different is thousands of independent thinkers, connected and working together. Different is flexible, scalable, smart. Different listens so different learns; that’s why different understands. Different says ‘can do’ and then it does. Different is never settling for ‘good’ as good enough. Different is brave. Different is kind. Different is better. We are not just another business process outsourcing provider. We are a people company, built on the power of human connections. Whether that’s with our employees, our clients, our clients’ customers or our wider communities, to us every connection is important. Because better connections mean better outcomes for all. Keep up to date with Sigma Connected - sign up to our newsletter today: www.sigmaconnected.com/newsletter
Offices: McLaren House, 46 The Priory Queensway, Birmingham, England B4 7LR, GB · 5 Mocke Road, Cape Town, Western Cape 7800, ZA · 260 Queen St, Brisbane City, Queensland 4000, AU
There are currently 175 open technology positions in Birmingham, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Birmingham City Council, Mindrift, Kainos, AECOM, Inspired Thinking Group (ITG), among others. Browse the listings above to see every active employer.
Yes — 129 of the 175 open technology positions offer remote or hybrid work (45 remote, 84 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
