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At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and adv…
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$173k–$277k/yr
Full-time
bachelor degree, postgraduate degree
Medical Coverage, Dental Coverage, Vision Coverage, Paid Time Off, Employee Assistance Program, Wellness Reimbursement
Posted 26d ago
Apply by Jul 23
~40 hrs/week
Responsibilities
Own the long-term vision and roadmap for the Customer Data Platform to enable personalized and compliant customer experiences. Lead the development of data modeling standards and integrate AI/ML capabilities to improve targeting and experimentation.
Requirements
Requires a Bachelor's or Master's degree and 5-7+ years of product management experience focusing on platform or data products. Must have demonstrated expertise in customer data, data models, and collaborating with cross-functional engineering and data teams.
Full job description
At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business.
Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere.
Senior Product Manager, Customer Data Platform
Introduction to the team:
As a Senior Product Manager, you will orchestrate the development ofcutting-edgetravel products, harmonizing innovative solutions with user needs to solidify the company's market leadership.You'llmentor teams, integrate AI/ML advancements, and lead cross-functional efforts to actualize a data-informed, customer-centric product strategy. Yourexpertisewill drive the creation of strategic roadmaps, foster influential stakeholder relationships, and elevate the travel experience through meticulous execution and visionary leadership. We are looking for a Senior Product Manager to own and evolve our Customer Data Platform (CDP) capabilities. This roleis responsible forthe customer data platform and enabling it for downstream teams so they can build personalized, measurable, and compliant customer experiences at scale. You will partner with data, engineering, and go to market teams to define the CDP vision, set the roadmap, and deliverhigh qualityplatform capabilities that are easy to adopt and reuse.
In this role, you will:
Define and own thelong‑termproduct vision, success metrics, and roadmap for Customer Data Platform (CDP) capabilities, aligning stakeholders across data, marketing, product, and engineering to deliver measurable business outcomes.
Drive standards for customer data modeling and ingestion by shaping events, attributes, and schemas entering the CDP, partnering with engineering and data teams to simplify,consolidate, and scale tracking and integration patterns.
Translate the needs of downstream teams (product, marketing, analytics, experimentation, personalization) into reusable,platform‑levelCDP capabilities, prioritizing integrations and features that streamline activation of audiences, identities, and events.
Ensure the CDP is discoverable,well‑documented, and easy to adopt by internal teams, using feedback, usage metrics, and experimentation to continuously reduce friction and increase platform usability and adoption.
Lead governance, quality, and reliability for core CDP components by partnering with data governance, security, and privacy teams to define guardrails, SLAs, and quality expectations, and driving continuous improvement against those standards.
Integrate advanced data and AI/ML concepts into the CDP roadmap, including safely integrating and operating AI/ML‑enabledsolutions that improve targeting, personalization, and experimentation outcomes, and applying familiarity withAI‑drivensystems, tools, or workflows toreal‑worldtravel products.
Minimum Qualifications:
Bachelor’s or Master’sdegree in a relevant field, or equivalent practical experience.
5–7+ years of product management experience, including significant work on platform or data products where youownedstrategy, roadmap, and delivery.
Demonstrated experience working with customer data such as events, identities, profiles, or audiences, with comfort engaging in technical discussions about data models, APIs, and integration patterns.
Proventrack recorddefining product strategy and roadmaps for data or platform capabilities and delivering against them in close collaboration with engineering, data, andcross‑functionalbusiness partners.
Ability tooperatewithin amulti‑teamenvironment, owning CDP capabilities that serve multiple downstream products and services, and aligning diverse stakeholders around clear priorities and measurable outcomes
Preferred Qualifications:
Hands‑onexperience with customer data platforms (vendor or homegrown),analyticsor customer data infrastructure, including data modeling for events, profiles,and
audiences and ingestion intolarge‑scaledata systems.
Background in one ormore ofpersonalization, lifecycle marketing, experimentation, or analytics, with experience using customer data to drive targeted campaigns, experiences, or optimizations at scale.
Familiarity with data governance, privacy, and compliance requirements related to customer data (e.g., consent, data retention, access controls) and experience embedding these into platform capabilities and guardrails.
Demonstrated experience taking products or platforms from concept through launch to scaled internal adoption, including defining success metrics, driving change management, and iterating based on quantitative and qualitative feedback.
Experience designing or evolvingAI‑awareCDP capabilities, such as features that powerML‑drivensegmentation, personalization, or experimentation, including safely integrating and operating AI/ML‑enabledsolutions and applying AI/ML concepts in collaboration with data science and engineering teams.
The total cash range for this position in Austin is $173,000.00 to $242,500.00. Employees in this role have the potential to increase their pay up to $277,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.
Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.
Benefits and perks
Expedia Group offers benefits and perks designed to support employees and their families, including medical, dental, and vision coverage, paid time off, an Employee Assistance Program, wellness and travel reimbursement, travel discounts, and International Airlines Travel Agent Network (IATAN) membership. Learn more about life at Expedia Group at https://careers.expediggroup.com/life.
Accommodation requests
Expedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request athttps://expedia.service-now.com/askeg?id=job_accommodation.
About Expedia Group
Expedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease.
Important notice
Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never share sensitive personal information unless you are confident of the recipient. Expedia Group does not extend job offers via email or messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official place to find and apply for roles is https://careers.expediagroup.com/jobs/.
Equal Opportunity
Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.
Related keywords
Customer Data PlatformCDPAI/MLData ModelingData GovernancePersonalizationLifecycle MarketingExperimentationAPIsData IngestionPrivacyComplianceSLAProduct StrategyData ScienceTravel Technology
Expedia Group, Inc. (NASDAQ: EXPE) is the global travel marketplace with one purpose: to help travelers explore the world, one journey at a time. Expedia Group™ connects travelers, partners, and advertisers through its trusted brands, leading technology, and rich first-party data, delivering predictive, personalized experiences that shape the future of travel.
Expedia Group’s ecosystem includes three flagship consumer brands – Expedia®, Hotels.com®, and Vrbo® – the largest B2B travel business, and a premier advertising network. Guided by an experienced and passionate global team, Expedia Group helps millions of travelers in more than 70 countries explore the world with confidence and ease.
We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. If you require an accommodation or adjustment for any part of the application or recruitment process, please let us know by completing our Accommodation Request Form or contacting your recruiter.
Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident about who they are. We do not send job offers via email, or any other messaging tools, to individuals we have not had prior contact with. Our email domain is @expediagroup.com. Our official careers website, where you can to find and apply for job openings, is careers.expediagroup.com/jobs.
If you require customer service support to cancel, change or ask about a refund for your trip, you can connect with our 24/7 Virtual Agent through the following links:
Expedia: https://www.expedia.com/helpcenter
Hotels.com: https://service.hotels.com/en-us/
Vrbo: https://help.vrbo.com/
For additional assistance, direct message us on Twitter @ExpediaHelp with your itinerary number and email address: https://twitter.com/ExpediaHelp
Offices: 1111 Expedia Group Way W., Seattle, WA 98119, US · DLF City Phase 1 Road, Gurgaon, Haryana 122002, IN · 1 Martin Pl, Sydney, New South Wales 2000, AU · 65 Rue de la Victoire, Paris, IdF 75009, FR · 63 Rue de Bresoles, Montreal, QC H2Y 1V7, CA
Based on 2718 listings with disclosed salaries, most technology jobs in Austin, TX pay between $79k–$223k per year. Individual offers vary with seniority, company size, and specialization.
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