Sr. Consultant, Professional Services (Identity and Messaging)
Chicago, Illinois, United States · On-site
$117k–$146k/yr
Senior
Why you’ll love Softchoice: We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That mea…
Skills: Active Directory, Microsoft 365, Microsoft Exchange, Migration Management, Security Policy Design
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First Order Effects
Electromechanical Technician
Austin, Texas, United States · On-site
$50k–$150k/yr
Mid level
FIRST ORDER EFFECTS Electromechanical Technician Infrastructure for the Autonomous Era · First in. First up. On-site · Austin, TX --------------------------------------------------- You know your way around the machines …
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$117k–$146k/yr
Full-time
bachelor degree
Medical, Dental, Vision Care, Flexible Spending Account, Employee Assistance Program, 401k Plan with Company Matching
Posted 9d ago
~40 hrs/week
Responsibilities
As a Senior Identity and Messaging Consultant, you will consult with enterprise and public sector clients on Active Directory, Microsoft 365, and Exchange engagements. You will lead service delivery functions and technical teams for planning, setup, configuration, and administration of these solutions.
Requirements
Candidates should have a Computer Science or Information Technology degree or equivalent experience, along with 5+ years in a client-facing professional services role. Updated certifications in relevant technologies such as Active Directory and Microsoft 365 are also required.
Full job description
Why you’ll love Softchoice:
We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people.
We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities.
The impact you will have:
Softchoice is reimagining the role we play in our customers’ lives, and we are seeking great people to strengthen our customer centric culture.
In the rapidly changing IT environment, full of complex challenges for customers, our role is to ensure their experience with Softchoice is engaging, effortless, and valuable.
As a Senior Identity and Messaging Consultant within the Professional Services organization, you will have the opportunity to consult with and advise our valued enterprise and public sector clients on Active Directory, Microsoft 365, and Exchange engagements. This role is responsible for leading the service delivery functions and technical teams involved with the planning, setup, configuration, and administration of Active Directory, Microsoft 365, Exchange, and migration management solutions.
What you’ll do:
You will work closely with related teams on Active Directory, Microsoft 365, Exchange (on-premise and online), and migration management implementation projects, which would include upgrades, installations, configurations, migrations, security policy design, administration, and user training. This will require a technical understanding of Active Directory, Microsoft 365, Microsoft Exchange, Quest On-Demand, and Bit Titan Migration Wiz toolsets.
You will work closely with co-workers (internally), end-users (externally), and vendor representatives on the installation, configuration, and troubleshooting of MS Teams, in accordance with contract SLAs
You will mentor and develop Consultants, Engineers and Technicians on the team, and provide guidance on their technical skills, as well as the soft skills required for their success
You will function as a technical expert, with strong customer interaction skills, and the ability to advise on, implement, and manage complex solution and service deployments for clients
You will have a hunger for learning and take advantage of the opportunities to pursue relevant certifications and training for Active Directory, Microsoft 365 and Exchange, as well as vendor-specific training for solutions including Quest and Bit Titan.
You will serve as a technical authority and subject matter expert for Softchoice, supporting other individuals and teams at trade shows, events, and speaking engagements that specifically require your technical expertise
You will be a role model for our values of personal growth, customer passion, taking care of others & owning the end result.
You will have the opportunity to work in a highly visible customer-facing role.
You will have the chance to use your technology expertise, supporting a detailed, actionable Statement of Work with our architects, engineers, and project managers.
You will do this by staying on top of new trends and technology updates
You will also continually fine-tune your delivery, adoption, and problem-solving skills along the way
What you’ll bring to the table:
A curious mindset, willing to ask the right questions to provide customers with the best possible solution
A problem solver with the capability to uncover & address the root cause of an issue
A proactive work ethic that puts responsiveness to customers first
Passion for building strong relationships with customers and driving great CX
Computer Science / Information Technology degree or diploma or equivalent industry experience.
Ability to travel up to 10% of the time
5+ years’ work experience in a client-facing professional services role, or 7 + years of related industry experience.
Updated Certifications and training to include Active Directory, M365 Fundamentals, M365 Administrator, Azure Fundamentals, Administering / Configuring Windows Server Hybrid (core and advanced), On-Demand Migration for M365 and Active Directory, and ITIL v4 Foundation
Compensation:
A reasonable estimate of the current base pay range for this position in Texas, Illinois, and California is $116,800 to $146,000 annually + 14% as target incentives.
A reasonable estimate of the current base pay range for this position in Florida is $110,960 to $138,700 annually + 14% as target incentives.
Actual salary will be based on a variety of factors, including location, experience, skill set, education, and related certification. The range for this position in other geographic locations may differ.
Softchoice offers a comprehensive and competitive benefit plan to all full-time employees, which includes:
Health and Wellbeing: Medical, Dental, and Vision Care, Flexible Spending Account, Employee Assistance Program
Financial Benefits: 401k Plan with Company Matching, Life and Disability Insurance
Paid Time Off: PTO and Sick Leave (starting at 20 days per year), Holidays, Parental Leave, Volunteer Days, Bereavement Leave
Additional Perks: Employee Discount Program
Not sure if you qualify? Think about applying anyway:
We understand that not everyone brings 100% of the skills and experience for the role.
At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.
Why You’ll Love Working Here:
The People: You’ll thrive in our collaborative environment, surrounded by incredible colleagues who foster support and innovation, driving our collective success
High-Performing Culture: At Softchoice, we are dedicated to achieving our goals and committed to success for our customers and each other
Flexibility: Plan your workdays in a way that suits you best
Award-Winning Workplace: Proudly recognized as a Great Place to Work for 20 consecutive years
Inclusive Culture: We are committed to an inclusive culture where every team member can be their authentic self
Competitive Benefits: Benefit from competitive perks that start on day one
Inclusion & Equal opportunity employment:
We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.
Require accommodation? We are ready to help:
We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to [email protected]. We are committed to working with you to best meet your needs.
Our commitment to your experience:
We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same.
Before you start with us, we will conduct a criminal record check, verify your education, and check your references.
When you join Softchoice, we will onboard you remotely. Don't worry. It's quick, simple and you'll be connected with your new team in no time.
Softchoice, a World Wide Technology (WWT) company, is an IT solutions provider serving U.S. commercial and SMB organizations and the entire Canadian market. It helps organizations make a new world happen by turning ambition into real-world outcomes through the delivery of secure cloud, AI, software and digital workplace solutions that enable agility, innovation, and growth.
Softchoice guides organizations through every stage of their transformation journey with comprehensive, end-to-end solutions. It has a highly engaged, high-performing team and is certified as a Great Place to Work® in both Canada and the United States. Softchoice has also been recognized as a Best Workplace in Canada for more than 20 years.
As part of WWT, Softchoice connects customers to the global scale, advanced innovation, world-class partnerships, and deep expertise of a leader in AI and digital transformation. This includes access to WWT’s Advanced Technology Center (ATC), a collaborative ecosystem featuring state-of-the-art hardware and software that enables customers and partners to conceptualize, test, and validate innovative solutions before deploying them at scale.
Offices: 173 Dufferin Street, Suite 200, Toronto, Ontario M6K3H7, CA · 1175 N Service Rd W, Oakville, ON L6M 2W1, CA · 415 1st Ave N, Seattle, WA 98109, US · 13760 Noel Rd, Dallas, TX 75240, US · 1751 Rue Richardson, Montreal, QC H3K 1G6, CA
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