Chelsea, Massachusetts, United States · Hybrid
$69k–$101k/hr
Are you looking to make a meaningful impact on public health and the environment? Join the MWRA team! We deliver some of the nation's highest-quality drinking water to 3 million residents, restored Boston Harbor, and con…
Skills: Tier 1 Technical Support, Hardware Troubleshooting, Software Installation, Peripheral Configuration, Ticketing Systems
Boston, Massachusetts, United States · Hybrid
$114k–$165k/yr
About the Opportunity This job description is intended to describe the general nature and level of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive list …
Skills: IT Project Management, ERP Implementation, Stakeholder Engagement, Infrastructure Implementation, Agile Methodology
Boston, Massachusetts, United States · Hybrid
$154k–$243k/yr
By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice an…
Skills: Product Management, Salesforce CRM, Scaled Agile Framework (SAFe), Strategic Roadmap Development, Stakeholder Management
Carapichaima, Couva-Tabaquite-Talparo, Trinidad and Tobago · Hybrid
$135k–$236k/yr
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI …
Skills: Enterprise B2B Software Sales, New Business Acquisition, C-Level Relationship Management, API Management, Integration Platforms
Needham, Massachusetts, United States · Hybrid
$129k–$180k/yr
Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every …
Skills: Machine Learning, Spatial Biology, Computational Biology, Bioinformatics, PyTorch
Somerville, Massachusetts, United States · Hybrid
$75k–$110k/yr
Site: Mass General Brigham Health Plan Holding Company, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to ad…
Skills: Epic Bridges, EDI Mapping, HL7, HIPAA X12, Microsoft BizTalk Server
Waltham, Massachusetts, United States · Hybrid
$151k–$213k/yr
About the Role Enterprise Business Services is National Grid’s shared service organisation that operates core end-to-end processes on behalf of the global functions and operates Engineering Services on behalf of the busi…
Skills: Change Management, Stakeholder Management, Project Management, Strategic Communication, Business Readiness
Waltham, Massachusetts, United States · Hybrid
About the Role Enterprise Business Services is National Grid’s shared service organisation that operates core end-to-end processes on behalf of the global functions and operates Engineering Services on behalf of the busi…
Skills: Change Management, Stakeholder Management, Project Management, Business Readiness, Communications Strategy
Milford, Massachusetts, United States · On-site
$77k–$128k/yr
OverviewWaters Corporation is seeking a Mechanical Engineer to become a key contributor to our Liquid Chromatography Business in Milford, MA. In this role, the individual will implement cost-reduction initiatives for Liq…
Skills: 3D Parametric Modeling, Solidworks, UGNX, Finite Element Analysis, CFD
Quincy, Massachusetts, United States · Hybrid
$91k–$115k/yr
About Us At J.Jill, we believe our associates should be seen, valued, and celebrated. We support the advancement of our associates by harnessing their unique contributions to grow and improve, and our success is guided b…
Skills: Oracle Retail POS Testing, Manual Testing, Test Planning, Defect Management, Jira
Andover, Massachusetts, United States · On-site
About Us Reframe Systems is a Physical AI and robotics company on a mission to make high-performance housing attainable and abundant in the communities where people want to live. Through our vertically integrated deliver…
Skills: Manufacturing Engineering, Facility Commissioning, Capital Equipment Procurement, Takt Time Modeling, OEE
Boston, Massachusetts, United States · On-site
$80k–$105k/yr
At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just u…
Skills: New Business Acquisition, Contract Negotiation, Solution Selling, Pipeline Development, Relationship Management
Andover, Massachusetts, United States · On-site
About Us Reframe Systems is a Physical AI and robotics company on a mission to make high-performance housing attainable and abundant in the communities where people want to live. Through our vertically integrated deliver…
Skills: Mechanical Design, GD&T, FEA, Onshape, Industrial Automation
Boston, Massachusetts, United States · Hybrid
$100k–$120k/yr
About the Role We're building the next generation of email marketing tools at Validity. AI is central to how we build – we develop with agents daily – and to what we build, shipping AI-powered features that help our cust…
Skills: React, TypeScript, SQL, AI Coding Tools, Systems Design
Boston, Massachusetts, United States · Remote OK
$70k–$85k/yr
About the Role Validity is hiring a Marketing Specialist to own the execution of our webinar and in-person event programs, while also supporting broader campaign execution across email, paid, and content channels. This r…
Skills: Multi-channel Marketing, Webinar Management, Event Planning, Email Marketing, Paid Media
Boston, Massachusetts, United States · On-site
$90k–$158k/yr
We are in search of an AI Platform and Ops Lead, Assistant Vice President with a strong background in Generative AI, Machine Learning, enterprise architecture, cloud platforms, platform operations, and scalable solution …
Skills: Generative AI, Machine Learning, Enterprise Architecture, Azure, AWS
Boston, Massachusetts, United States · On-site
$90k–$158k/yr
We are in search of an AI Platform and Ops Lead, Assistant Vice President with a strong background in Generative AI, Machine Learning, enterprise architecture, cloud platforms, platform operations, and scalable solution …
Skills: Generative AI, Machine Learning, Enterprise Architecture, Azure, AWS
Boston, Massachusetts, United States · Hybrid
$194k–$306k/yr
Job Description The Translational Genome Analytics group within the Data, AI & Genome Sciences Department is recruiting a Director of Oncology Data Scientist to join our multi-modal biomarker discovery team. We are seeki…
Skills: Bioinformatics, Cancer Genomics, Cancer Research, Computational Biology, Computational Methods
Phoenix, Arizona, United States · Hybrid
$85k–$140k/yr
Role Summary/Purpose: The Senior Analyst, Customer Experience Analytics role will be responsible for owning analyses that drive measurable improvements in operational performance and customer experience. This role will p…
Skills: SQL, SAS, Python, R, Data Visualization
Chicago, Illinois, United States · Hybrid
$95k–$130k/yr
Company:Oliver Wyman Description: About Oliver Wyman At Oliver Wyman, a Marsh (NYSE: MRSH) business, we bring deep industry insight, bold innovation, and a collaborative approach that cuts through complexity to help orga…
Skills: AI Tool Fluency, Prompt Engineering, AI Experimentation, Technical Documentation, Workflow Prototyping
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Provides Tier 1 technical support for hardware, software, and peripheral issues via phone, email, and ticketing systems. Responsibilities include configuring computer equipment, escalating complex issues, and assisting with the introduction of new technology.
Requires a Bachelor's degree with one year of experience, or an Associate's degree with three years of experience in a related field. Must possess a valid Massachusetts driver's license and the ability to obtain A+ and ITIL Foundations certifications within one year.
Are you looking to make a meaningful impact on public health and the environment? Join the MWRA team! We deliver some of the nation's highest-quality drinking water to 3 million residents, restored Boston Harbor, and continue to invest in protecting vital public resources. Be part of a mission-driven organization where your work truly makes a difference-in a safe, inclusive, and supportive environment.
Summary:
Provides Tier 1 user support for reporting, logging, resolving or referring user issues/problems. Provides Tier 1 user support, including troubleshooting hardware, software and peripheral problems. Assists MWRA users with the introduction to new or modified computer environments. Configures and installs hardware, software and peripheral products, for the MWRA users.
Posting Period: 7/24/2026 to 8/6/2026
Location: Chelsea, MA
Salary: $68,630.80 - $100,936.63 Annually $1,319.82 - $1,941.09 Weekly
Work Schedule: Monday - Friday 9:00am - 5:00pm
Key Responsibilities
Required Qualifications
Knowledge and Abilities
Tools and Equipment Used
Office equipment normally associated with the use of telephone, copy, fax machines, MFDs and personal computers including word processing and other software.
Physical Demands
The work characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, feel or operate objects, tools or controls and reach with hands and arms. The employee frequently is required to stand and talk or hear. The employee is occasionally required to walk; sit; climb or balance; stoop, kneel, crouch, or crawl; taste or smell. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and color vision, and the ability to adjust focus.
Work Environment
The work characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
While performing the duties of this job, the employee occasionally works in various field settings and in an office environment. The employee regularly works near moving mechanical parts, and is occasionally exposed to risk of vibration. The employee is occasionally exposed to risk of electrical shock. The noise level in the work environment is a moderately loud office setting.
Supervision Received and Exercised
Works under the general supervision of the Program Manager, MIS Operations. On specific IT projects may be supervised by a team lead or project manager.
Other Position Information
PCR: 8610100
Division: Administration
Department: MIS
Union/Grade: United Steelworkers Local 9360 (Unit 6)/Grade 8
Massachusetts Water Resources Authority (MWRA) is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, national or ethnic origin, age, religion, disability, sex or gender, sexual orientation, gender identity or expression, or veteran status.
Delivering high quality, reliable, and safe drinking water and wastewater services to 3.1 million people.
MWRA supplies some of the best drinking water in the country and provides wastewater treatment services to over 3 million people in eastern and central Massachusetts. Every day, our highly talented staff work to protect the public health and the health of the environment. We are passionate about developing and retaining a high-performance workforce that reflects our service area and underscores our core principles of diversity, equity and inclusion, enables us to achieve our mission, brings value to our staff and makes us better able to serve our ratepayers. We offer a competitive compensation and benefits package including Health and Dental Insurance, paid holidays and vacations, our own MWRA Retirement System, tuition reimbursement, training and more! We are an Equal Opportunity Employer. The Massachusetts Water Resources Authority (MWRA) is an Equal Opportunity/Affirmative Action Employer. MWRA does not discriminate on the basis of race, color, national or ethnic origin, gender identity or expression including a transgender identity, genetics or veteran status. HOW TO APPLY View and apply for jobs at https://mwra.applicantpro.com/jobs/ You do not need an account to view our job postings, but you will need to set up an account to apply for jobs. Once you set up an account, you can apply for multiple jobs and sign up to have job alerts sent to you. If you need an alternative form of the job application, please contact MWRA's Americans with Disabilities Act Coordinator Tomeka Cribb via email at [email protected]. If you are a person with a disability who would like to self-identify, please contact the Americans with Disabilities Act Coordinator.
Offices: 33 Tafts Ave, Boston, Massachusetts 02152, US · 2 Griffin Way, Chelsea, Massachusetts 02150, US · 270 Boston Rd, Southborough, Massachusetts 01772, US
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