“Improving the lives of those with chronic care diseases while providing solutions to our customers.' Looking for a new opportunity? At SuperCare Health you have the chance to reach your dreams by helping us in ser…
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$79k–$127k/hr
Full-time
bachelor degree
Medical, Dental, Vision, Flexible Savings Account, 401k, Voluntary Life Insurance
Posted 6d ago
~40 hrs/week
Responsibilities
The Operations Project Manager will coordinate stakeholder meetings, gather project requirements, and build process workflows to improve backend operations. They are responsible for managing project communication, implementing executive direction, and providing support across clinical, sales, and marketing disciplines.
Requirements
Candidates should possess a Bachelor's degree or equivalent experience in project management, training development, or process improvement. A minimum of 3-5 years of experience in an operations-focused project management role is preferred, along with proficiency in project management tools and diagramming software.
Full job description
“Improving the lives of those with chronic care diseases while providing solutions to our customers.'
Looking for a new opportunity? At SuperCare Health you have the chance to reach your dreams by helping us in serving the healthcare needs of our ever-growing patient population. Matching passion with careers, here hard work has never been so satisfying.
Hybrid role 2-3x a week in our City of Industry, CA location
Who We Are:
SuperCare Health (SCH) is the foremost post-acute, in-home healthcare provider in the Western U.S., dedicated to serving the healthcare needs of our expanding patient population for nearly 50 years. Specializing in respiratory and chronic disease management, we have earned our position as a leader in the industry by delivering innovative solutions that significantly enhance the quality of life for our patients. In addition to our well-established respiratory care division, we are proud to announce the launch of our Diabetes division, further expanding our comprehensive healthcare services. Our unwavering commitment to excellence has established us as a trusted partner for healthcare providers nationwide.
What We’re Looking For:
SuperCare Health is seeking a detailed and experienced Operations Project Manager to support the backend process improvement of various departments through the Operations structure of the organization. The Operations Project Manager is responsible for managing projects with both technical and non-technical components within the Operations division. This role involves coordinating and facilitating key stakeholder meetings related to operational and company initiatives, gathering detailed project requirements, building process workflows, and managing communication and projects between different company divisions.
What You’ll Do:
Coordinate and facilitate key stakeholder meetings related to operational and company initiatives.
Gather and prepare detailed requirement documents for projects.
Build process workflows, communicate changes, and implement executive direction.
Facilitate communication between lines of business owners and division leaders.
Present, discuss, and implement new and updated processes.
Create and manage tracking tools, including report design and requirements.
Document and catalog process and project development details in a structured manner.
Manage meetings and communications to efficiently implement projects on a timely basis.
Understand, document, and communicate both business and system processes.
Gather requirements, design, develop, maintain, and support Operations teams.
Create documentation to support further development and use of applications.
Train users through diagrams, videos, PDFs, etc.
Assist with the implementation of new software or upgrade existing software applications.
Attend some meetings or conference calls outside normal business hours to accommodate leadership availability of overseas resources.
Provide project management support between various disciplines: Operations, Clinical, Customer Care, Sales/Marketing.
Allocation:
70% project management and implementation.
20% training and documentation.
10% support functions.
This role may be a fit if you have..
Bachelor’s Degree OR equivalent experience in project management, Training Development, and/or process management and improvement
Preferred minimum of 3-5 years in a project management role related to operations and projects.
Preferred courses and certification in Project Management, such as PMP. Very strong project management skills.
Experience with project management tools, such as Smartsheet, MS Project, and others.
Solid diagramming skills using Visio, Pencil, Google Drawings, and other tools.
Advanced MS Office, reporting, and presentation skills.
Excellent written and verbal communication skills with a strong presence to lead discussions.
Benefits:
Medical
Dental
Vision
Flexible Savings Account
401K
Voluntary Life Insurance
Observed Holidays: New Year's Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day, Christmas Day.
Perks:
Paid Training
Paid Time Off
Sick Time
Growth Opportunities
Employee Referral Reward Program
Employee Discount Program
Any employment proposal is contingent upon satisfactory completion of: Background Check, Reference Check(s), Driving Record (if applicable), Pre-employment Drug and TB Tests
What SuperCare Health is About
'SuperCare Health is a comprehensive, post-acute care, respiratory services company, focused on managing high-risk respiratory patients in their homes.
Today, SuperCare health manages millions of lives annually, with a growing team of more than 400 members, and has one of the highest-rated satisfaction scores from both our customers and patients.
Our goal is to be the most trusted and preferred resource to manage high-risk, post-acute respiratory patients through our high-touch clinical team and high-tech, innovative solutions. Our end-to- end care solutions, from the hospital to the home, close gaps in care, reduce costs of care and improve outcomes. Our in-home services include ventilation, oxygen, CPAP/BiPAP, enteral nutrition, pharmacy services, and an expanding population health program.
We are uniquely structured to be a responsive and agile community provider, yet we also possess the stability and effectiveness of a large enterprise. As a thriving business, our chief focus is on what really matters: reducing hospital re-admissions, optimizing outcomes and improving the lives of patients with chronic care diseases, every day.
SuperCare Health (www.supercarehealth.com) is a chronic care management company specializing in respiratory diseases and providing high-touch, high-tech in-home patient management solutions. Utilizing cutting-edge mobile technologies, combined with quality clinical services, SuperCare Health has proven cost-savings that reduce hospital readmissions and offer shared savings for payors.
Twitter (https://www.twitter.com/SuperCareHealth)
Facebook (https://www.facebook.com/supercarehealth)
Google+ (https://www.google.com/+Supercarehealth)
Yelp (http://www.yelp.com/biz/supercare-health-downey)
Offices: 16017 Valley Blvd, City of Industry, California 91744, US · 1960 Chicago Avenue, Suite #5, Riverside, CA 92507, US · 320 W. Cerritos Avenue, Glendale, CA 91204, US · 3485 Sacramento Drive, Suite E, San Luis Obispo, CA 934001, US
Respiratory Therapy ManagementChronic Care MangementSleep Therapy ManagementPharmacy Servicesand Home Medical EquipmentHealth CareMedical DeviceHome Health Care
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