Tokyo, Japan · On-site
Job Description: Business Overview The Technology Platforms Division (TPD) drives the growth of Rakuten's ecosystem by delivering innovative, high-quality technology platforms characterized by integrated control and stra…
Skills: Program Management, Product Management, Stakeholder Management, Vendor Management, Contract Negotiation
Tokyo, Japan · On-site
About Centric Software: Centric Software® is a global leader, providing an innovative and AI-enabled product-concept-to-commercialization platform for retailers, brands and manufacturers of all sizes. We equip retail, fa…
Skills: Technical support, Customer service, IT troubleshooting, Software installation, Database management
Tokyo, Japan · Hybrid
Job Description Clarivateは、イノベーションとコラボレーションを推進するグローバルリーダーとして、プロフェッショナルとしても個人としても成長できる環境を提供しています。柔軟なハイブリッドワークモデルを通じて優れたワークライフバランスを重視し、生産性を維持しながら充実した働き方を実現できます。東京オフィスは18階に位置し、都心を一望できる素晴らしい眺望と、創造性やチームワークを促進する魅力的な職場環境を備えています…
Skills: Salesforce, Business consulting, Product demonstration, Pre-sales, Intellectual property
Tokyo, Japan · On-site
Job Description: Department Overview The Global Ad Technology Supervisory Department (GATD) stands at the forefront of innovation, transforming how brands reach and influence consumers within our leading global e-commerc…
Skills: Project Management, Program Management, PMO Governance, Process Optimization, Stakeholder Management
Tokyo, Japan · On-site
Job Description: About Organization Core Network Operations Department is responsible for the operation of Rakuten Mobile’s fully virtualized network. We manage critical infrastructure, including IMS (IP Multimedia Subsy…
Skills: 5G Core, Cloud Infrastructure, Kubernetes, Packet Core, Network Operations
Tokyo, Japan · On-site
部署紹介/Business Unit当社の「クラウド＆スマート・インダストリー・グループ（CSIG）」は、クラウドおよびインダストリー・インターネット戦略の推進を担い、クラウド技術、AI、ネットワークセキュリティの進化を通じて、スマート産業の革新的なソリューションを生み出しています。CSIG は、小売、医療、教育、交通など多様な産業のデジタル化を推進しながら、企業がより効率的にユーザーにサービスを提供できるよう支援しています。また、企業…
Skills: Sales, Market research, Lead generation, Client communication, Cloud computing
Tokyo, Japan · On-site
Job Description: About Organization Rakuten Mobile, Inc. is an entity established for the launch of its mobile carrier business as an MNO (Mobile Network Operator). We aim to provide the most competitive and convenient s…
Skills: Cyber Threat Hunting, Incident Response, Forensics, MITRE ATT&CK, Network Security
Tokyo, Japan · On-site
Job Description: About Organization Core Network Operations Department is responsible for the operation of Rakuten Mobile’s fully virtualized network. We manage critical infrastructure components for the Rakuten Core net…
Skills: 5G Core, Network Operations, Troubleshooting, Kubernetes, Cloud Architecture
Tokyo, Japan · On-site
We are the people who give possibilities purpose BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination …
Skills: SAP, JDE, MuleSoft, EDI, Vendor Management
Tokyo, Japan · Hybrid
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI …
Skills: Enterprise sales, B2B sales, Strategic account management, Salesforce platform, Business transformation
Tokyo, Japan · Hybrid
About Woven by Toyota Woven by Toyota is enabling Toyota’s once-in-a-century transformation into a mobility company. Inspired by a legacy of innovating for the benefit of others, our mission is to challenge the current s…
Skills: Product management, Technical product ownership, Cloud platform services, SaaS, Infrastructure planning
Tokyo, Japan · Hybrid
Logistics is the newest industry focus sector for TX planning to launch our robotic solution in 2024. This is an opportunity to be part of a new project from scratch and support in building a new robot and related applic…
Skills: Unity, C#, Linux, Windows, Git
Tokyo, Japan · Hybrid
Job Description Clarivateは、イノベーションとコラボレーションを推進するグローバルリーダーとして、プロフェッショナルとしても個人としても成長できる環境を提供しています。柔軟なハイブリッドワークモデルを通じて優れたワークライフバランスを重視し、生産性を維持しながら充実した働き方を実現できます。東京オフィスは18階に位置し、都心を一望できる素晴らしい眺望と、創造性やチームワークを促進する魅力的な職場環境を備えています…
Skills: Salesforce, Business consulting, Product demonstration, Pre-sales, Intellectual property
Tokyo, Japan · On-site
Job Description: Business Overview The Technology Platforms Division (TPD) drives the growth of Rakuten's ecosystem by delivering innovative, high-quality technology platforms characterized by integrated control and stra…
Skills: Golang, Python, Docker, Kubernetes, Jenkins
Tokyo, Japan · Remote Solely
$22190k/yr
Location / 勤務地: Fully Remote (Japan-based) / 完全フルリモート（日本国内在住） Employment Structure / 雇用形態: Full-time via Employer of Record (EOR) / フルタイム（EOR/労務代行企業経由での雇用契約） Visa / ビザ: Must have valid work authorization in Japan (No spo…
Skills: B2B Sales, Market Research, SaaS, AdTech, Consumer Insights
Tokyo, Japan · On-site
Minimum qualifications: Bachelor's degree or equivalent practical experience. 10 years of experience with cloud native architecture in a customer-facing or support role. Experience engaging with, and presenting to, techn…
Skills: Cloud Native Architecture, Customer Relationship Management, Japanese Language, Agentic AI, LangGraph
Tokyo, Japan · Hybrid
At Similarweb, we are revolutionizing the way businesses interact with the digital world by revealing to them everything that happens online. Our unique data and solutions empower thousands of customers globally, includi…
Skills: Sales Leadership, SaaS Sales, Strategic Planning, Deal Structuring, Forecasting
Tokyo, Japan · Hybrid
Company Description Join the team redefining how the world experiences design. Hey, g'day, namaste, kia ora, 你好, hallo, vítejte! Thanks for stopping by. We know job hunting can be a little time consuming and you're proba…
Skills: SEO Strategy, Technical SEO, Content Strategy, Link Building, Market Intelligence
Tokyo, Japan · On-site
日本発のトレンドマイクロは、「デジタルインフォメーションを安全に交換できる世界の実現」をビジョンとし、創業から35年以上、サイバーセキュリティのグローバルリーダーとして50万社を超える法人組織と個人のセキュリティ環境を保護しています。 日本発のトレンドマイクロは、「デジタルインフォメーションを安全に交換できる世界の実現」をビジョンとし、創業から35年以上、サイバーセキュリティのグローバルリーダーとして50万社を超える法人組織と個人のセキ…
Skills: Cybersecurity, MSSP, MSP, Ecosystem management, Go-to-market strategy
Tokyo, Japan · On-site
Job Description: Department Overview The Information Security & Privacy Governance Department is responsible for group-wide Information Security Governance under CISO leadership. The AI Governance Management Section buil…
Skills: AI Risk Management, Information Security, Privacy Governance, Data Management, Progress Management
Tokyo, Japan • On-site
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The Program Manager will lead complex, cross-functional initiatives across product, engineering, legal, and business teams to ensure successful delivery of identity and eKYC platforms. This role involves managing vendor relationships, navigating regulatory requirements with government agencies, and driving business development for enterprise clients.
Candidates must have over 10 years of program management experience and over 5 years of product management experience in a global technology enterprise. Proficiency in both Japanese and English is mandatory, along with a proven ability to manage B2B/B2G contracts and lead stakeholders under ambiguous conditions.
The Technology Platforms Division (TPD) drives the growth of Rakuten's ecosystem by delivering innovative, high-quality technology platforms characterized by integrated control and strategic partnerships.
Within TPD, the Ecosystem Platform Supervisory Department (EPSD) develops scalable and reliable platforms that support the entire Rakuten Ecosystem globally, fostering a culture of ownership and data-driven decision-making.
The Membership Platform Department (MPD) is responsible for the development and maintenance of scalable platforms that provide membership services, profile management, and fraud prevention across services within the global Rakuten Ecosystem. We are focused on creating next-generation membership services to support our users across the world.
The Identity Platform team at Rakuten serves as a core pillar of the company’s technology division. We build and maintain large-scale platforms that power global Rakuten services, encompassing identity management, fraud prevention, and B2B solutions. Our eKYC platform provides JPKI (Japanese Public Key Infrastructure) / My Number Card authentication and a variety of OCR solutions, and we are currently expanding its reach to enterprise clients both within and outside the Rakuten Group.
As a Program Manager on the Certified Identity (eKYC) team, you will drive the execution of complex, cross-functional programs that span product development, external vendor relationships, government engagement, and client business development. This is a leadership role for someone who can manage ambiguity, align diverse stakeholders, and keep strategic initiatives on track from planning through delivery.
・ Own and drive complex cross-functional programs across product, engineering, legal, and business teams maintaining roadmap visibility and unblocking execution
・ Manage relationships and negotiations with key technology vendors and platform partners; oversee contract and SLA management in coordination with legal and procurement
・ Serve as the team's point of contact with Japanese government agencies (including J-LIS, the Digital Agency, and relevant regulatory bodies) for certifications, licensing, and regulatory approvals
・ Draft, review, and manage NDAs, business agreements, and implementation contracts working closely with internal legal, compliance, and IP teams
・ Identify and develop prospective enterprise clients for the eKYC platform; drive lead generation, qualification, and commercial onboarding both within Rakuten Group and externally
・ Represent the team in financial and IP discussions; coordinate with internal business units, legal, finance, and marketing to align priorities and decisions
・ Over 10 years of experience in program management (not project lead) and Over 5 years of experience in product management in a technology-driven, diversified global enterprise
・ Demonstrated ability to lead cross-functional programs with multiple internal and external stakeholders, driving alignment and delivery under ambiguity
・ Experience negotiating and managing B2B or B2G contracts in Japan, including NDAs and commercial agreements
・ Strong business judgment - able to assess trade-offs, escalate the right issues, and make decisions with incomplete information
・ Full professional bilingual fluency in Japanese and English
・ Proactive, self-driven - able to initiate and complete programs with minimal supervision
・ Experience working with Japanese government agencies or in a regulated technology sector (fintech, digital identity, digital government services, etc.)
・ Familiarity with the Japanese My Number/JPKI ecosystem, including J-LIS operations, Digital Agency policy initiatives, and the My Number Act (番号法) compliance requirements
・ Knowledge of Japan's eKYC regulatory landscape, including the Act on Prevention of Transfer of Criminal Proceeds (犯罪収益移転防止法 / 犯収法), FSA guidelines for electronic identity verification, and FATF recommendations applicable to digital onboarding
・ Understanding of identity document standards used in Japanese eKYC: IC chip reading (NFC), liveness detection, facial recognition matching, and OCR-based verification flows
・ Awareness of data privacy regulations relevant to identity data, including the Act on the Protection of Personal Information (個人情報保護法 /APPI) and sector-specific requirements for financial services
・ Familiarity with international digital identity standards and frameworks such as ISO/IEC 29115 (eAuthentication assurance levels), NIST SP 800-63, or eIDAS (for context in cross-border identity work)
・ Experience in enterprise platform or SaaS business development, including client pipeline management and commercial onboarding
・ Background in technology vendor management, platform licensing, or IP-related commercial discussions
・ Comfortable working with both technical and non-technical stakeholders to frame problems and drive decisions
・ Experience using Atlassian tools (Jira, Confluence) for program tracking and documentation
#engineer #producer #productmanager #technologyplatformdiv
Rakuten Group, Inc. (TSE: 4755) is a global technology leader in services that empower individuals, communities, businesses and society. Founded in Tokyo in 1997 as an online marketplace, Rakuten has expanded to offer services in e-commerce, fintech, digital content and communications to 2 billion members around the world. The Rakuten Group has more than 30,000 employees, and operations in 30 countries and regions. For more information visit https://global.rakuten.com/corp/.
Offices: Rakuten Crimson House, 1-14-1 Tamagawa, Setagaya-ku, Tokyo 158-0094, JP
There are currently 981 open software positions in Tokyo, Japan listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Rakuten, DXC Technology, Salesforce, Google, Accenture, among others. Browse the listings above to see every active employer.
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