Indianapolis, Indiana, United States · Remote OK
Description The Tier 1 Technical Support Engineer is a critical role in supporting our post-sales Scale Computing customers because our number one goal is to make our customers exceptionally happy when they seek our supp…
Skills: Technical Support, Troubleshooting, Problem-solving, Windows Server, Linux
Indianapolis, Indiana, United States · Hybrid
Description Indiana Farmers Insurance is currently looking for a Platform Engineer to join our Information Technology team. The right candidate will be located in or around Indianapolis, IN. Are you passionate about desi…
Skills: Microsoft Azure, Infrastructure automation, PowerShell, Infrastructure as Code, Systems administration
Indianapolis, Indiana, United States · Hybrid
Overview Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, stre…
Skills: Systems Engineering, Avionics, Requirements Definition, System Integration, Verification And Validation
Indianapolis, Indiana, United States · On-site
Who We Are Clinical Architecture is at the forefront of healthcare IT innovation. Our team is an ambitious group of diverse leaders who balance creativity and expertise to solve tough problems that make a difference. Our…
Skills: SQL, Microsoft SQL Server, Web services, APIs, C#
Chicago, Illinois, United States · Remote OK
Strategic Account Manager — MidWest Region Location: Remote, United States — MidWest Region Travel: Regular regional travel required for customer meetings, partner engagement, executive briefings, and territory developme…
Skills: Enterprise B2B Sales, Account Planning, Pipeline Creation, MEDDPIC, MEDDICC
Indianapolis, Indiana, United States · On-site
Description The Help Desk and ERP Technician I provides first-level support for hardware, software, network connectivity, user accounts, enterprise applications, and NetSuite users across multiple locations. As a member …
Skills: NetSuite, IT Support, ERP Support, Windows, Network Connectivity
Indianapolis, Indiana, United States · On-site
$65k–$152k/yr
At Lilly, the work is demanding because patients are waiting. We unite caring with discovery to help make life better for people around the world, knowing that every decision, every detail, and every day matters. Headqua…
Skills: Data engineering, Technical delivery, AI-assisted engineering, Cloud platforms, Azure
Indianapolis, Indiana, United States · On-site
$89k–$139k/yr
At Delta Faucet, we are committed to transforming everyday experiences with water through innovative products and exceptional service. As a leader in the plumbing industry, we take pride in our dedication to quality, sus…
Skills: Python, SQL, Databricks, Microsoft Copilot Studio, LangChain
Indianapolis, Indiana, United States · On-site
$89k–$139k/yr
At Delta Faucet, we are committed to transforming everyday experiences with water through innovative products and exceptional service. As a leader in the plumbing industry, we take pride in our dedication to quality, sus…
Skills: Python, SQL, Databricks, Microsoft Copilot Studio, LangChain
Indianapolis, Indiana, United States · On-site
$89k–$139k/yr
At Delta Faucet, we are committed to transforming everyday experiences with water through innovative products and exceptional service. As a leader in the plumbing industry, we take pride in our dedication to quality, sus…
Skills: Data engineering, SQL, Python, PySpark, Spark
Indianapolis, Indiana, United States · On-site
$70k–$90k/yr
E2i is a small systems integrator that has specialized in automation, validation, informatics, control panel design, and fabrication for the last 36 years. Our mantra is Quality People. Quality Results. At E2i, self-grow…
Skills: PLC, HMI, SCADA, Automation, Control systems
Indianapolis, Indiana, United States · On-site
$89k–$139k/yr
At Delta Faucet, we are committed to transforming everyday experiences with water through innovative products and exceptional service. As a leader in the plumbing industry, we take pride in our dedication to quality, sus…
Skills: Data engineering, SQL, Python, PySpark, Spark
Baptist Health SystemIndianapolis, Indiana, United States · Remote OK
Summary Job Description: Baptist Health is looking for an Application Analyst –Medical Device Integration & Surgical Applications - Intermediate to join our team! This is a remote position that requires residency in KY o…
Skills: Application Analysis, Medical Device Integration, Clinical Applications, Epic, Capsule Technologies
Indianapolis, Indiana, United States · Remote OK
Job DetailsLevel: ExperiencedJob Location: Remote - Indianapolis, IN 00000Position Type: Full TimeTravel Percentage: Up to 25%Job Category: Sales The Strategic Account Executive is responsible for developing and expandin…
Skills: Strategic Account Management, Enterprise Sales, Business Development, Consultative Selling, Executive Engagement
Indianapolis, Indiana, United States · On-site
$85k–$110k/yr
E2i is a small systems integrator that has specialized in automation, validation, informatics, control panel design, and fabrication for the last 36 years. Our mantra is Quality People. Quality Results. At E2i, self-grow…
Skills: Validation, Root Cause Analysis, CAPA, Technical Writing, Data Analysis
Indianapolis, Indiana, United States · Hybrid
Team Lead – (Laboratory) Information Services Our team members advance our mission and exemplify excellence, compassion, teamwork, and purpose in all that they do. Indiana University Health is seeking individuals who emb…
Skills: Laboratory information systems, Team leadership, Project management, Technical troubleshooting, Roche
Indianapolis, Indiana, United States · Hybrid
Data Architecture & Engineering Design and maintain scalable, high-performance data architectures that support NCAA’s evolving data needs. Oversee the development, management, and optimization of the enterprise dat…
Skills: Data Architecture, Enterprise Data Warehouse, Data Engineering, Snowflake, Azure
Indianapolis, Indiana, United States · On-site
Business Systems Analyst Job Overview: Business Systems Analyst assists in requirements gathering and documentation of functionality for modifications or enhancements to existing or new software products by performing th…
Skills: Requirements gathering, Functional specification, Software design, Database management, Problem solving
Indianapolis, Indiana, United States · On-site
Job Overview: We are seeking a Helpdesk Analyst responsible for equipment set up for employee use, resolving Help Desk tickets promptly, and providing Level 2 Help Desk support to users. This candidate will provide Tier …
Skills: Desktop support, Windows 10/11, Microsoft Office 365 administration, Active Directory administration, Networking
Indianapolis, Indiana, United States · On-site
Join Our Mission to Save and Enhance Lives Are you looking for a meaningful career where your skills and experience can make a life-saving difference? Do you want to contribute to a mission that leaves an incredible lega…
Skills: Angular, C#, ASP.NET Core, Azure, SQL Server
Indianapolis, Indiana, United States • Remote OK
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The Tier 1 Technical Support Engineer provides support for hyper-converged computing clusters by answering customer inquiries and troubleshooting technical issues. They are also responsible for escalating complex problems to Tier 2 and participating in on-call rotations to ensure high customer satisfaction.
Candidates must have 1-2 years of experience in IT support or helpdesk roles with a solid understanding of networking fundamentals and Windows Server. Proficiency in Linux command line, hardware basics, and the ability to document findings clearly are also required.
Description
The Tier 1 Technical Support Engineer is a critical role in supporting our post-sales Scale Computing customers because our number one goal is to make our customers exceptionally happy when they seek our support. We believe in the Best Ever experiences from the inside out - so this means we’re looking for an approachable, friendly candidate who will love their co-workers as much as we love them.
A successful Tier 1 Support Engineer requires impeccable problem-solving, communication, and interpersonal skills, along with patience, a customer-friendly attitude, and the ability to work in a team environment. Our employees are intelligent, enthusiastic, entrepreneurial, and actively create the vision of Scale Computing.
Tier 1 Support Engineers will work directly with the entire support organization to maintain an above-industry average Net Promoter Score (NPS) and meet/exceed Team and Individual goals and Key Performance Indicators (KPIs) as established by Support Management—bonus points for those who are passionate about delivering high customer satisfaction.
Requirements
Make our EDGE your advantage
Acumera has acquired Scale Computing, bringing the two companies together under the Scale Computing brand to form the industry's largest edge computing-focused software company. Together, we’re helping organizations of all sizes confidently and securely deploy and manage workloads at the edge. Follow Scale Computing for updates. Scale Computing (previously Acumera) is a trusted leader in edge computing, managed network services, and network security, helping multi-site operators in the retail, restaurant, convenience store, unmanned, and fuel markets accelerate digital transformation at the edge. For over two decades, the company has delivered secure, scalable connectivity and 24/7 proactive support to distributed enterprises—empowering businesses to increase uptime, reduce costs, simplify PCI compliance, and enable innovation at the edge. Our solutions are purpose-built for the unique challenges of managing hundreds or thousands of remote sites with limited on-site IT support. Our managed services include real-time network visibility, firewall management, secure vendor integrations, broadband and cellular failover connectivity, proactive threat detection, and PCI-compliant segmentation. We also provide powerful capabilities for containerization and orchestration, making it easy to deploy, manage, and update applications across distributed locations with consistency and control. With a proven track record of reliability, deep expertise in retail technology and hospitality IT, and a customer-first approach, we help operators transform their edge infrastructure from a source of complexity into a strategic advantage.
Offices: 3307 Northland Drive, Suite 500, Austin, TX 78731, US · 450 7th Ave, Suite 2308, New York, NY 10123, US · 325 John Knox Rd, Building M, Suite 205, Tallahassee, Florida 32303, US · Rod. Gov. Antonio Mariz, 2051 DCT, Torre Sul (B), Sala 1301, Lot. Oceania III, João Pessoa, Paraíba 58030-430, BR · IndiQube Arcade Tower A, Fourth Floor, Subramanya Arcade, Bannerghatta Road, Old Guruppanapalya, BTM Layout, Bengaluru, Karnataka 560 029, IN
Based on 163 listings with disclosed salaries, most software jobs in Indianapolis, IN pay between $80k–$203k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 372 open software positions in Indianapolis, IN listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Salesforce, Eli Lilly and Company, Bastian Solutions, Elevance Health, Indiana State Park Inns, among others. Browse the listings above to see every active employer.
Yes — 229 of the 372 open software positions offer remote or hybrid work (69 remote, 160 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
