About the Role The Customer Success Manager, Channel is responsible for achieving sales, profitability and retention objectives as part of the NinjaOne reseller program. You’ll monitor and grow reseller-derived revenue t…
Skills: Channel Partner Management, Net Dollar Retention, Cross-selling, Upselling, Conflict Resolution
Join Triumph! At Triumph, our vision is a world where freight transactions are accurate and seamless on the most modern and secure freight transaction network. That’s why we’re looking for passionate, innovative, solutio…
JOIN THE BEST TEAM IN SPORT & SPIRIT At Varsity Brands, we believe every student deserves the opportunity to succeed and every educator wants to make a difference. It takes a team to make a real impact, and through our t…
We're looking for an Event Technology & Digital Experiences Manager to own Procore's event technology ecosystem supporting Tier 1 events, webinars, virtual events, and digital experiences. This role serves as the primary…
Principal Site Reliability Engineer - Austin, Texas
Austin, Texas, United States · Hybrid
Senior+
Principal Site Reliability Engineer About ShipperHQ: ShipperHQ is a trusted leader in the e-commerce shipping space, with over 15 years of experience helping merchants deliver better checkout experiences. Founded in 2009…
Join our dynamic AWS team and become a critical guardian of global cloud infrastructure! You'll play a pivotal role in maintaining the heartbeat of the world's most innovative technology platform, ensuring seamless data …
Sr. UX Designer, Network Systems, Amazon Customer Service
Austin, Texas, United States · On-site
$138k–$186k/yr
Senior$35B raised
Amazon's mission is to be earth's most customer-centric company. One of the ways we are doing this is by transforming how we deliver support to customers - evolving from manual, reactive operations to an intelligent, AI-…
Senior Site Reliability Engineer (FedRAMP) - ThousandEyes
San Francisco, California, United States · Hybrid
$165k–$278k/yr
Senior$3M raised
The application window is expected to close on: 07/17/2026 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. As part of this role, you will be responsibl…
Job Family: SAAS/PAAS/Cloud Consulting Travel Required: Up to 10% Clearance Required: Ability to Obtain Secret What You Will Do: The Solution Consultant is a key delivery practitioner within Salesforce Professional Servi…
SWBC is seeking a talented individual to join our growing AI team as an AI Engineer. This role is responsible for designing, developing, and deploying AI-powered solutions that drive operational improvements and business…
Skills: Agentic AI, Large Language Models, Prompt Engineering, Python, AWS Bedrock
Overview Allied Consultants, Inc is a proudly Austin based firm with over 34 years of experience delivering top-tier technical and business professionals within Texas State Agencies. We are currently seeking an experienc…
Skills: Sql Server Integration Services (SSIS), Sql Server Analysis Services (SSAS), Sql Server 2019-2022, Microsoft .NET, Technical Documentation
About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to …
Skills: Technical Leadership, System Design, Java, Python, Microservices
Meta's Infrastructure Silicon team is seeking a Staff ASIC Design Verification Engineer to drive verification strategy and execution for custom silicon powering Meta's data center infrastructure. In this role, you will l…
At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and adv…
Own the front-end architecture for the next generation of AWS Holmes, AWS's GenAI-powered content quality platform. You'll build production interfaces in React and TypeScript on the AWS Cloudscape Design System, turning …
At ASI, we are revolutionizing industries with state-of-the-art autonomous robotics solutions. We deliver technologies that enhance safety, productivity, and efficiency. With our core values of Simplicity, Safety, Transp…
Skills: Requirements Elicitation, System Engineering, Product Development, Interface Control Documents, System Verification
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rew…
Overview Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and…
About Mariana Minerals Mariana Minerals is a software-first, vertically integrated minerals company on a mission to supply the critical minerals powering modern energy, AI, and defense technologies. We’re reimagining the…
Meet DeepL DeepL is a global AI product and research company focused on building secure, intelligent solutions to complex business problems. Over 200,000 business customers and millions of individuals across 228 global m…
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
Medical Insurance, Dental Insurance, Vision Insurance, 401(k) Plan, Unlimited PTO, Growth and Advancement Opportunities
Posted 37d ago
~40 hrs/week
Responsibilities
The role focuses on achieving sales, profitability, and retention objectives within the NinjaOne reseller program. Key duties include managing channel partner relationships, driving revenue through cross-sell/upsell activities, and coordinating with the channel team on larger initiatives.
Requirements
Candidates need 3-5 years of experience working with Channel Partners, VARs, Distributors, or MSPs. Strong communication skills and a deep understanding of reseller channel growth and enablement are required.
Full job description
About the Role The Customer Success Manager, Channel is responsible for achieving sales, profitability and retention objectives as part of the NinjaOne reseller program. You’ll monitor and grow reseller-derived revenue through partner marketing and sales programs, ensuring Channel excellence through conflict management, contract agreement, and process adherence.
Location: Austin, Texas - Hybrid, in office
What You’ll be Doing
Consistently meet and maintain your relationship with NinjaOne channel partners and customers
Drive Net dollar Retention through cross-sell upsell activities
Manage communications and employ conflict resolution with customers
Track and coordinate activities for each account
Negotiate and closing contracts
Analyze marketing trends and predictions
Determine customer needs and propose appropriate solutions
Identify new sales opportunities within existing accounts, including encouraging clients to upgrade services
Secure leads for potential customers and appointments for the lead with a sales team member (e.g., account executive)
Gather information on the lead’s budget, authority (i.e., ability to make purchase decisions) need for the Company’s product/service, and the timeline (i.e., when the lead will be able to make a decision)
Work closely with CAMs and channel team to assist in larger team initiatives
About You
3-5 years’ experience working with Channel Partners, Value Added Resellers, Distributors or Managed Service Providers
Thorough understanding of the reseller channel and what it takes to enable partner growth
Experience building and maintaining a strong network of partners
Strong written and verbal communication skills
Analytical, strategic mindset with proven problem-solving skills
Excellent customer service skills, with exceptional business and technical acumen
Ability to stay organized and thrive in a fast-paced, collaborative team environment
About us
NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work. NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.
What You’ll Love
We are a collaborative, kind, and curious community. We honor your flexibility needs with full-time work that is hybrid remote. We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance. We help you prepare for your financial future with our 401(k) plan. We prioritize your work-life balance with our unlimited PTO. We reward your work with opportunities for growth and advancement.
Additional Information This position is NOT eligible for Visa sponsorship. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.
#LI-SC1 #LI-Hybrid #BI-Hybrid
Related keywords
Channel PartnersValue Added ResellersDistributorsManaged Service ProvidersNet Dollar RetentionReseller ProgramEndpoint ManagementAutonomous PatchingIT Operations PlatformConflict ManagementLead QualificationBANTCustomer Success
NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries.
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.
NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.
NinjaOne is a Leader in the Gartner Magic Quadrant for Endpoint Management tools, a Leader in two IDC MarketScape reports, and a Champion in the Canalys RMM and PSA Leadership Matrix. NinjaOne is #1 in 14 categories in the G2 Winter Report, including autonomous endpoint management, patch management, RMM, and Online Backup.
See why we're a leader in the 2026 Gartner Magic Quadrant for Endpoint Management Tools: https://see.ninjaone.com/ujvXA
Offices: 301 Congress Ave, 4th Floor, Austin, Texas 78701, US · 26750 US Highway 19 N, Clearwater, Florida 33761, US · Alexanderstraße 1, Berlin, 10178, DE · Sydney, New South Wales, AU · London, England, GB
IT SecurityIT ManagementIT DocumentationData Protection and BackupIT TicketingRemote AccessIT OperationsEndpoint ManagementPatch ManagementRMM
Based on 4103 listings with disclosed salaries, most software jobs in Texas pay between $95k–$221k per year. Individual offers vary with seniority, company size, and specialization.
How many Software jobs are open in Texas right now?
There are currently 8,478 open software positions in Texas listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Software roles in Texas?
Companies currently hiring include Amazon, Bright Vision Technologies, JPMorganChase, AMD, Charles Schwab, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Software jobs in Texas?
Yes — 4475 of the 8478 open software positions offer remote or hybrid work (1852 remote, 2623 hybrid).
How do I apply for Software jobs in Texas?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.