Village of Fairport, New York, United States · On-site
Customer Success Engineer – Analytics as a ServicePosition Summary The Customer Success Engineer owns the complete customer journey from signed order through deployment, adoption, measurable customer outcomes, renewal an…
Skills: Customer Success Management, SaaS Implementation, DevOps Coordination, AI Process Design, Cloud Platforms
Fairport, New York, United States · On-site
$115k–$213k/yr
Customer Success Engineer – Analytics as a ServicePosition Summary The Customer Success Engineer owns the complete customer journey from signed order through deployment, adoption, measurable customer outcomes, renewal an…
Skills: Customer Success Management, SaaS Implementation, DevOps Coordination, AI Process Design, Data Integration
New York, New York, United States · Hybrid
$143k–$331k/yr
Overview At Microsoft AI, our Health team is on a mission to help millions of people better understand and proactively manage their health and wellbeing. We are responsible for ensuring that Microsoft AI's models, produc…
Skills: Artificial Intelligence, Machine Learning, Python, Software Engineering, Distributed Systems
New York, New York, United States · Hybrid
$65k–$90k/yr
Company Founded by CPAs, tax attorneys, and engineers, Taxbit is the leading innovator automating global tax reporting for the digital economy. Taxbit's AI-enabled platform streamlines compliance related to digital asset…
Skills: Outbound Prospecting, Lead Qualification, Pipeline Generation, Account Research, B2B SaaS Sales
New York, New York, United States · On-site
$160k–$170k/yr
DESCRIPTION: Duties: Study, design, and develop deep learning frameworks for NLP tasks aligned with business requirements. Develop technical solutions utilizing large language models for a variety of problems including c…
Skills: Deep Learning, Natural Language Processing, Large Language Models, Python, Java
New York, New York, United States · On-site
$176k–$196k/yr
At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we’re revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deli…
Skills: Distributed Systems, PostgreSQL, AWS, Go, Terraform
New York, New York, United States · Hybrid
$211k–$250k/yr
Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s pos…
Skills: Enterprise SaaS Sales, Strategic Account Management, Financial Services Expertise, C-Suite Engagement, ARR Growth
New York, New York, United States · Hybrid
$117k–$190k/yr
Company Description LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciti…
Skills: Technical Account Management, Change Management, Stakeholder Management, Solution Architecture, AI Compliance
Village of Fairport, New York, United States · Hybrid
Scrum Master – Analytics as a ServicePosition Summary The Scrum Master is responsible for enabling high-performing Agile delivery across Qualitrol's Analytics Incubator. Working closely with the Product Owner, Product En…
Skills: Agile Leadership, Scrum Framework, AI-Assisted Delivery, SaaS Product Development, Facilitation
Rochester, New York, United States · On-site
$83k–$155k/yr
Scrum Master – Analytics as a ServicePosition Summary The Scrum Master is responsible for enabling high-performing Agile delivery across Qualitrol's Analytics Incubator. Working closely with the Product Owner, Product En…
Skills: Agile Leadership, Scrum Framework, AI-Assisted Delivery, SaaS Product Development, Facilitation
New York, New York, United States · Hybrid
$180k–$230k/yr
Who We Are Kargo creates powerful moments of connection between brands and consumers to build businesses. Every day, our 600+ employees work to radically raise the bar on what agentic AI, CTV, eCommerce, social, and mobi…
Skills: Go, Distributed Systems, Systems Design, API Design, Concurrency
New York, New York, United States · Hybrid
$160k–$180k/yr
Who We Are Kargo creates powerful moments of connection between brands and consumers to build businesses. Every day, our 600+ employees work to radically raise the bar on what agentic AI, CTV, eCommerce, social, and mobi…
Skills: Programmatic Advertising, JavaScript, HTML, CSS, REST API
New York, New York, United States · On-site
$150k–$175k/yr
Who We Are Kargo creates powerful moments of connection between brands and consumers to build businesses. Every day, our 600+ employees work to radically raise the bar on what agentic AI, CTV, eCommerce, social, and mobi…
Skills: Machine Learning Engineering, MLOps, Python, PyTorch, Distributed Training
New York, New York, United States · On-site
$275k–$330k/yr
About Us: EvolutionIQ builds AI that helps insurance claims teams handle claims more accurately, fairly, and efficiently, so more people impacted by injury or illness can get back to their lives with dignity and stabilit…
Skills: Software Architecture, Event-driven Systems, AI Agents, RAG, Embeddings
New York, New York, United States · On-site
$110k–$150k/yr
Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our produ…
Skills: Fortinet Firewalls, Cisco Switches, AWS VPC, SD-WAN, BGP
New York, New York, United States · On-site
$150k–$185k/yr
Who We Are Kargo creates powerful moments of connection between brands and consumers to build businesses. Every day, our 600+ employees work to radically raise the bar on what agentic AI, CTV, eCommerce, social, and mobi…
Skills: Mobile SDK Development, Mobile Programmatic Ecosystem, OpenRTB, Ad Rendering, Mediation
New York, New York, United States · Hybrid
$140k–$180k/yr
Who We Are Kargo creates powerful moments of connection between brands and consumers to build businesses. Every day, our 600+ employees work to radically raise the bar on what agentic AI, CTV, eCommerce, social, and mobi…
Skills: AI Automation, Agentic Workflows, Python, JavaScript, LLM Application Development
New York, New York, United States · Hybrid
$170k–$200k/yr
By bringing together next-gen technology and the finest live data available, Genius Sports is enabling a new era of sports for fans worldwide, delivering experiences that are more immersive, interactive and personalized …
Skills: Machine Learning, Computer Vision, AI System Design, Production Engineering, LLMs
New York, New York, United States · On-site
$200k–$300k/yr
As a Systems Engineer at Vatic, you will be tasked with maintaining, optimizing, and growing the infrastructure that powers our low-latency trading, and research systems. You will work across servers, networking equipmen…
Skills: Linux Administration, Low-latency Tuning, x86 Server Optimization, Clock Synchronization, Configuration Management
New York, New York, United States · On-site
$175k–$275k/yr
Our Software Engineers are focused on developing innovative platforms and systems that drive our trading and research efforts. While performance is a critical component of our software, we are focused on building a platf…
Skills: C++, C, Linux Systems Development, Performance Tuning, Low Latency Software
Village of Fairport, New York, United States • On-site
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Own the complete customer journey from order through renewal, focusing on deployment, adoption, and value realization. Develop AI-powered scaling capabilities and structured Voice of Customer feedback loops to improve product maturity.
Requires 8+ years of industrial software deployment experience with expertise in SaaS, cloud platforms, and enterprise customer management. Strong project leadership and communication skills are essential, with preferred experience in utilities or industrial IoT.
The Customer Success Engineer owns the complete customer journey from signed order through deployment, adoption, measurable customer outcomes, renewal and expansion.
This role combines technical implementation, DevOps coordination, customer consulting and AI-enabled process design. The objective is to create a highly scalable customer success operating model capable of supporting a rapidly growing global SaaS business with minimal additional resources.
This position is equally responsible for ensuring customer value realization and continuously improving the product through structured Voice of Customer feedback loops.
Own the complete lifecycle: Order, Planning, Data Integration, Deployment, Validation, Training, Adoption, Value Realization, Expansion and Renewal.
Develop standardized workflows for:
Lead deployment of two analytics services and expand into future ones.
Coordinate with:
Partner with the Product Owner and Product Manager to establish structured VOC processes including:
Translate customer insights directly into prioritized product improvements.
Partner closely with DevOps to:
Develop AI-powered customer success capabilities including:
Ensure every customer receives measurable business outcomes through:
Industrial domains including:
Within 12 months:
Approximately 30–40% domestic and international travel.
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Ralliant Corporation Overview
Ralliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next-generation breakthroughs to life — faster, smarter, and more reliably. Our high-performance instruments, sensors, and subsystems fuel mission-critical advancements across industries, enabling real-world impact where it matters most. At Ralliant we’re building the future, together with those driven to push boundaries, solve complex problems, and leave a lasting mark on the world.
Ralliant (NYSE: RAL) powers breakthrough innovation through precision. As a global technology company, we design, develop, and deliver high-performance instruments and solutions that give engineers the confidence to push boundaries. In an increasingly electrified and digital world, our technologies accelerate innovation and help bring advanced products to market faster and more efficiently. Our industry-leading companies—Anderson-Negele, Gems Setra, Hengstler-Dynapar, Pacific Scientific Energetic Materials Company, Qualitrol, and Tektronix—serve more than 90,000 customers across 50+ countries. With proven expertise in mission-critical applications, together we create the confidence that makes progress possible. If you’re ready to innovate, collaborate, and make an impact—now’s the time to join us. Learn more at www.ralliant.com.
Offices: Raleigh, NC, US
Based on 5735 listings with disclosed salaries, most software jobs in New York pay between $106k–$240k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 7,164 open software positions in New York listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include JPMorganChase, New York City Housing Authority (NYCHA), Amazon, MicroStrategy (now Strategy - Old Page), Capgemini, among others. Browse the listings above to see every active employer.
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