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$124k–$271k/yr
Full-time
bachelor degree
Physical Health Support, Mental Health Support, Emotional Health Support, Financial Health Support, Work-life Balance Support, Community Contribution Opportunities
Posted 14d ago
Apply by Aug 27
~40 hrs/week
Responsibilities
Partner with Product Managers to elicit business requirements and drive solutions for new product offerings and commerce enablement. Collaborate with engineering and delivery teams to define functional requirements, manage testing, and monitor post-launch performance.
Requirements
Requires a Bachelor's degree in Computer Science or MIS with 8 to 12 years of experience in business analysis and project management. Must have functional expertise in Order to Cash processes and experience with tools like Salesforce, Zuora, and Oracle Financials.
Full job description
What you can expect
Zoom's Business Applications team is looking for a Senior Business Systems Analyst (BSA) to support our exciting New Service Introduction (NSI) team. In this role, you will partner with Zoom's Product Managers to elicit business requirements. You will also collaborate with multiple technology teams, driving solutions that improve Zoom's customer adoption. You are a highly experienced, driven self-starter with a can-do attitude who will take every opportunity to support NSI and Commerce Enablement initiatives.
About the Team
Our team focuses on New Service Introduction (NSI) offer enablement, implementing system changes to introduce new products across direct, channel, and online routes to market. We collaborate with product managers and operations teams. This includes sales, channel, finance, billing, and pricing — across Zoom.
Responsibilities
Developing influential relationships across the organization. Acting as a subject-matter expert (SME) and trusted advisor in all processes related to the selling of new products or enhancing existing product GTM launches. This includes Lead to Cash, Subscription Billing, and User Licensing.
Acting as the primary partner for Product Launches. Collaborating with Product Managers, Sales Operations and Enablement, Finance, and FP&A to understand the root cause of business needs and elicit requirements for system changes.
Collaborating with Engineering technology teams to define functional requirements, process flow diagrams, and actionable tasks in an exciting, agile environment.
Collaborating with the delivery team on development, manage testing activities, and perform post- launch monitoring.
Leading system and user acceptance testing, negotiating with business stakeholders, triaging defects, and obtaining stakeholder sign-off.
Establishing detailed project plans and deliverables while communicating status, risks, and issues to both technology and business leadership.
What we’re looking for
Hold a Bachelor's in Computer Science, Management of Information Systems, or equivalent experience.
Have 8 to 12 years of experience analyzing business requirements, developing and documenting process flows and solution designs, and testing new functionality.
Have 8+ years of experience self-managing projects in an exciting and dynamic environments, including developing project and sprint plans and reporting project status to executives.
Have experience collaborating with business stakeholders, solution architects, developers, and testers to drive end-to-end solutions.
Possess functional experience in Order to Cash areas such as CPQ, eCommerce buyflows, Billing, and License Provisioning.
Have experience with supporting technologies such as JIRA, Confluence, Figma, and Lucidchart.
Have system experience in systems such as Salesforce Sales Cloud, Zuora, and Oracle Financials or similar.
Salary Range or On Target Earnings:
Minimum:
$124,000.00
Maximum:
$271,200.00
In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.
Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.
We also have a location based compensation structure; there may be a different range for candidates in this and other locations
At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!
Anticipated Position Close Date:
08/27/26
Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learnfor more information.
About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.
Our Commitment
At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.
Our interviews are supported by BrightHire, a tool that helps us create a consistent and thoughtful interview experience and may include recordings. Please refer to our candidate privacy statement for more information of how we use your data.
Related keywords
Business Systems AnalystNew Service IntroductionNSICommerce EnablementLead to CashSubscription BillingUser LicensingCPQeCommerceLicense ProvisioningJiraConfluenceFigmaLucidchartSalesforce Sales CloudZuora
Bring teams together, reimagine workspaces, engage new audiences, and delight your customers –– all on the Zoom AI-first work platform you know and love. 💙
Zoomies help people stay connected so they can get more done together. We set out on a mission to make video communications frictionless and secure by building the world’s best video product for the enterprise, but we didn’t stop there. With products like AI Companion, Team Chat, Contact Center, Phone, Events, Rooms, Webinar, Contact Center and more, we bring innovation to a wide variety of customers, from the conference room to the classroom, from doctor’s offices to financial institutions to government agencies, from global brands to small businesses.
We do what we do because of our core value of Care: care for our community, our customers, our company, our teammates, and ourselves. Our global employees help our customers meet happier, communicate better, and create meaningful connections the world over. Zoomies are problem-solvers and self-starters, working hard to get results and moving quickly to design solutions with our customers and users in mind. Here, you'll find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.
Learn more about careers at Zoom by visiting our careers site: https://careers.zoom.us/home
Offices: 55 Almaden Blvd., 6th Floor, San Jose, CA 95113, San Jose, CA 95113, US · Level 1, 9 Castlereagh St, Sydney, NSW 2000, AU · 8000 Avalon Blvd, Suite 100, space 216, Alpharetta, Georgia 30008, US · 7601 E Technology Way, 3rd Floor, Denver, Colorado 80237, US · 6601 College Blvd, Suite 120, Overland Park, Kansas 66211, US
Based on 15868 listings with disclosed salaries, most software jobs in California pay between $125k–$276k per year. Individual offers vary with seniority, company size, and specialization.
How many Software jobs are open in California right now?
There are currently 19,245 open software positions in California listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Software roles in California?
Companies currently hiring include Google, Apple, Amazon, NVIDIA, Qualcomm, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Software jobs in California?
Yes — 8777 of the 19245 open software positions offer remote or hybrid work (2408 remote, 6369 hybrid).
How do I apply for Software jobs in California?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.