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Full-time
associate degree
Paid Time Off, Paid Holidays, Health Benefits, Company Paid Pension, Bonuses
Posted 25d ago
~40 hrs/week
Responsibilities
The specialist conducts outreach and education for patients and community residents regarding healthcare coverage options and insurance enrollment. They are responsible for scheduling appointments, maintaining accurate reporting, and ensuring compliance with health insurance regulations.
Requirements
An associate degree in Human Services or Education is preferred, along with bilingual proficiency in English and Spanish or Creole. Candidates should have knowledge of medical terminology and experience with Windows-based computer programs.
Full job description
Description
Excellent opportunity to join a stable company providing outreach and education for our patients. We are looking for a dependable, dedicated, and respectful person to join our team. Outstanding compensation including generous paid time off, 9 paid holidays, excellent health benefits, a company paid pension, multiple bonuses, and more!
POSITION DESCRIPTION:
The Outreach and Enrollment Specialist is a full time position responsible for outreach and education to current Family Health Center patients as well as community residents regarding their healthcare coverage options. The person(s) in this position will use confidential and proprietary information from Family Health Centers as well as outside information to identify potential candidates needing assistance to comply with new Health Insurance regulations. The Specialist (s) will schedule appointments, provide educational materials, help individuals understand and access insurance options, and direct them to appropriate channels for enrollment. Specialist(s) will maintain detailed and accurate reporting, tracking measures, and conducting follow up activities. Adheres to Corporate Compliance program by reporting improper or unethical conduct, violation of applicable laws, regulations, or program requirements.
Hospital schedule will cover the hospital daily from 8:00am - 1:00pm, at the latest, and will finish their day at Hoople location. Position requires working on Saturdays to provide coverage. Staff will have ability to flex time during the week.
DETAILED DUTIES AND RESPONSIBILITIES:
Conduct “in reach” activities with currently uninsured Family Health Center patients and “outreach” to non-health center persons in the Family Health Center service area.
Provide assistance in a fair, accurate, and impartial manner that is culturally and linguistically appropriate to diverse communities and accessible to individuals with disabilities.
Provide referrals to any applicable office of health insurance consumer assistance.
Properly documents all education encounters.
Maintain accurate records of day-to-day implementation activities to aid in the evaluation component of the program.
Foster communication of health needs concerns and resources of the between patients and providers. Assists with the collection of data for quarterly reports.
All other duties as assigned.
Requirements
TRAINING AND EXPERIENCE:
Associate degree in Human Services, Education or related fields preferred
Knowledge of Medical terminology and/or health insurance programs preferred.
Previous teaching experience - ideal.
SPECIAL REQUIREMENTS:
Bilingual (English – Spanish/Creole)
KNOWLEDGE, SKILLS AND ABILITIES:
Excellent interpersonal skills with excellent communication skills.
Ability to work varied hours including evenings and weekends when necessary.
Familiar with Windows-based computer programs (including but not limited to Word, Excel, and Publisher) and the use of a desktop personal computer.
Knowledgeable in continuous quality improvement concepts, tools, and applications.
Willingness to travel in tri-county area (Lee, Charlotte, & Western Hendry Counties).
Providing High Quality Health Care Services Accessible to All People.
Industry
Hospitals and Health Care
Company size
501-1,000 employees
Founded
1977
Headquarters
Fort Myers, Florida
LinkedIn followers
1,107
Family Health Centers of Southwest Florida, Inc. (FHC) is a private not-for-profit organization providing services in Lee, Charlotte, and Western Hendry counties. We are committed to serving all patients regardless of their income status. We are governed by a volunteer community board made up of local residents, business, and community leaders.
The majority of our physicians are board certified and bilingual, speaking English, Spanish or Creole. For other languages not spoken by our staff or for patients with disabilities, we utilize an over the phone translation/interpretation service. FHC is committed to serving all patients regardless of their income status. We offer a discount fee scale, which allows you to pay a reduced rate for services based on your family size and household income.
According to Florida Association of Community Health Centers (FACHC) in 2019 FHC made a $103.3 million economic impact. FHC acts as a valuable employer, accounting for over 874 jobs throughout their service area. FHC is an FTCA deemed facility.
Offices: 1926 Victoria Ave, Fort Myers, Florida 33901, US
Based on 1071 listings with disclosed salaries, most social services jobs in Florida pay between $48k–$97k per year. Individual offers vary with seniority, company size, and specialization.
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