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$14/hr
Full-time
high school, bachelor degree
Posted 27d ago
~40 hrs/week
Responsibilities
Manage overnight front desk operations and provide professional guest services. Perform essential end-of-day accounting procedures, audit financial transactions, and generate daily operational reports.
Requirements
Requires a high school diploma and 1-3 years of experience in hotel front desk operations, accounting, or customer service. Proficiency with hotel systems like Opera and strong analytical skills are preferred.
Full job description
At OTH Hotels Resorts, our team is our number one asset. We strive to create a safe, positive, uplifting work environment for all and a culture that ignites a long-term career passion for hospitality and service. Our shared purpose is to be the Heart of Hospitality in the lives of our team members, guests, owners, partners, and communities.
Job Title
Night Auditor
Location
Property
Department
Rooms
Property, if applicable
Property Specific
FLSA
Non-Exempt
Direct Supervisor
Front Office Manager/
Night Manager
Job Overview
The Night Auditor is responsible for managing front desk operations during the overnight shift while performing essential accounting and auditing functions. This role ensures the accuracy of financial transactions, balances daily revenue, and supports guest service needs during late-night hours.
This position plays a key role in upholding OTH Hotels Resorts’ vision, values, and operational standards by maintaining accuracy, accountability, and a high level of guest service. Success in this role requires strong attention to detail, integrity, and the ability to work independently in a quiet yet responsibility-driven environment.
Job Responsibilities
Overnight Operations & Guest Service
Manage front desk operations during the overnight shift.
Check in late-arriving guests and assist with early departures as needed.
Respond to guest inquiries, requests, and concerns in a professional and timely manner.
Maintain a welcoming, safe, and service-oriented environment for all guests.
Financial Audit & Reporting
Perform end-of-day accounting procedures, including balancing guest accounts and reconciling transactions.
Audit and verify all daily financial activities, including room charges, payments, and adjustments.
Generate, review, and distribute daily financial and operational reports.
Ensure accuracy and completeness of all financial records and postings.
Systems & Data Management
Maintain accurate records within the property management system (PMS).
Ensure proper documentation and data entry for all transactions and guest accounts.
Identify and report discrepancies or irregularities in financial data.
Safety, Security & Compliance
Monitor hotel safety and security during overnight hours.
Follow emergency procedures and report incidents in accordance with company standards.
Ensure compliance with company policies, brand standards, and operational procedures.
Team Coordination & Operational Support
Coordinate with housekeeping and maintenance teams to address overnight guest needs or issues.
Prepare the hotel for the next day’s operations, ensuring a smooth transition for morning staff.
Communicate key updates, issues, and reports to management and incoming shifts.
Job Requirements
Education: High school diploma or equivalent required; degree in Hospitality, Accounting, or Business preferred.
Experience: 1–3 years of experience in hotel front desk operations, accounting, or customer service required.
Travel required: No regular travel required; may assist at nearby properties based on business needs.
Physical requirements: Ability to stand or sit for extended periods, use a computer for prolonged durations, and perform overnight shift duties; occasional walking of the property may be required.
Skills and Abilities:
Strong attention to detail and accuracy.
Solid numerical and analytical skills.
Excellent customer service and communication abilities.
Strong problem-solving and decision-making skills.
Ability to work independently with minimal supervision.
Effective time management and multitasking abilities.
High level of integrity, reliability, and accountability.
Proficiency with hotel systems (PMS, night audit software) and general computer skills.
Certifications: None required; experience with hotel systems such as Opera or similar platforms preferred.
This job description is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties as necessary.
We may use artificial intelligence (AI) tools to assist in evaluating applications, including screening and ranking candidates based on job-related qualifications. These tools support, but do not replace, human decision-making. All final hiring decisions are made by our recruitment team.
Related keywords
Night AuditPMSOperaHospitalityFinancial AuditGuest RelationsFront OfficeAccount BalancingRevenue ReconciliationHotel OperationsOvernight ShiftData Management
Our Town Hospitality manages a diverse portfolio of upscale and upper-upscale independent, lifestyle, soft-branded, and branded hotel properties across the United States. Our leadership team of experienced, industry-best hospitality professionals excels at implementing operational efficiencies, nurturing a thoughtful employee culture, and offering warm, unforgettable guest service that turns moments into memories for our guests and yields positive outcomes for our owners and team members alike.
Offices: 306 S Henry St, Suite 200, Williamsburg, Virginia 23185, US
Based on 1018 listings with disclosed salaries, most security & safety jobs in Ohio pay between $64k–$160k per year. Individual offers vary with seniority, company size, and specialization.
How many Security & Safety jobs are open in Ohio right now?
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Are there remote or hybrid Security & Safety jobs in Ohio?
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