Waltham, Massachusetts, United States · On-site
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Benchmark Senior Living is seeking a Senior Director of IT Infrastructure to lead the strategy, design, and operations of our enterprise technology foundation. This is a senior leadership role with direct accountability …
Skills: Infrastructure Strategy, Network Architecture, Cloud Computing, ITSM, Service Desk Management
Boston, Massachusetts, United States · On-site
$30/hr–$34/hr
Maintenance Technician II (2nd Shift), Georgetowne Homes - Hyde Park, MA General Statement of Duties: Under limited supervision, performs various skilled maintenance functions including minor repairs that do not require …
Skills: Electrical, Plumbing, HVAC, Carpentry, Painting
Boston, Massachusetts, United States · On-site
The Hospital Parking & Access Screener is responsible for monitoring and controlling access to patient-designated parking areas. This role ensures that parking spaces remain available for patients and visitors by politel…
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Newburyport, Massachusetts, United States · On-site
$119k–$172k/yr
Description River Run is a shared services organization that supports banking affiliates, Newburyport Bank, Pentucket Bank and Rollstone Bank & Trust. The VP, Enterprise Applications and Banking Systems Director leads th…
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Chicago, Illinois, United States · On-site
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Andover, Massachusetts, United States · On-site
$40/hr–$70/hr
InstaSwim is looking to hire professional and experienced private swim instructors to teach swim lessons in our clients private homes & community pools all within your location & surrounding cities! We supply the clients…
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Danvers, Massachusetts, United States · On-site
$70k–$104k/yr
We anticipate the application window for this opening will close on - 5 Aug 2026 Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore healt…
Skills: Electrical Installation, Troubleshooting, Preventive Maintenance, National Electrical Code (NEC), OSHA Requirements
Tewksbury, Massachusetts, United States · On-site
$132k–$252k/yr
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Skills: Systems Engineering, Radar Technology, Technical Leadership, Customer Interface, Strategic Development
Boston, Massachusetts, United States · On-site
Job Description We are SSP The Food Travel Experts. We are experts in creating and running food outlets in locations where people are on the move. Whether it’s jetting off somewhere more exotic, getting on a train or sto…
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Bedford, Massachusetts, United States · On-site
$145k–$155k/yr
Overview Apogee has an exciting opportunity for a Program Manager to provide support to the Program Executive Office for Nuclear Command, Control, Communications Common Very Low Frequency (VLF) Receiver (CVR) Increment 2…
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Boston, Massachusetts, United States · On-site
Maintenance Technician 1 Tishman Speyer creates vibrant destinations and dynamic environments that inspire innovation and connected communities. As a diversified developer, operator, and investment manager of top-tier re…
Skills: HVAC Maintenance, Electrical Troubleshooting, Plumbing, Preventative Maintenance, Blueprint Reading
Milford, Massachusetts, United States · On-site
$20/hr–$30/hr
The Starting Hourly Rate / Salario por Hora Inicial is $20.25 USD per hour. The Pay Range / Rango salarial is $20.25 USD - $30.40 USD per hour. ALL ABOUT TARGET Working at Target means helping all families discover the j…
Skills: Crisis Response, De-escalation, Physical Security, Video Surveillance, Case Management
Brockton, Massachusetts, United States · On-site
Hiring Immediately! Earn quarterly safety incentive bonusesAnnual boot allowance Trojan Recycling is looking for a safety conscience Yard Laborer to join our GROWING team in Brockton, MA. This position requires working a…
Skills: Traffic Direction, Manual Labor, Equipment Operation, Skid Steer Operation, General Maintenance
Boston, Massachusetts, United States · On-site
$23/hr–$33/hr
Site: The Spaulding Rehabilitation Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance…
Skills: Patrolling, Conflict De-escalation, Customer Service, Criminal Investigation, Report Writing
Westfield, Massachusetts, United States · On-site
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Customer Service, Security Patrol, Incident Response, De-escalation, Access Control
Franklin, Massachusetts, United States · On-site
$16/hr–$19/hr
A World-Class Team BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on…
Skills: Janitorial Services, Facility Maintenance, Customer Service, Safety Compliance, Sanitation Standards
Cambridge, Massachusetts, United States · On-site
$21/hr–$25/hr
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Public Safety Management Program is followed to ensure a safe and secure environment for patients, staf…
Skills: Crisis Intervention, De-escalation Techniques, Emergency Response, Loss Prevention, Patient Observation
Boston, Massachusetts, United States · Hybrid
$65k–$80k/yr
Launch your environmental consulting career with a global sustainability leader. ERM is seeking a Consulting Senior Associate, Sustainable Operations to join our growing team in Boston, Massachusetts. In this role, you w…
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Toronto, Ontario, Canada · Hybrid
$120k–$203k/yr
We are looking for a Data Security Architect reporting directly to the leads of Data & AI Security Engineering. You will be responsible for leading the design and implementation of enterprise data security capabilities f…
Skills: Data Discovery, Data Classification, DSPM, Data Governance, Data Protection
New Bedford, Massachusetts, United States · Hybrid
$121k–$182k/yr
Why choose between doing meaningful work and having a fulfilling life? At MITRE, you can have both. That's because MITRE people are committed to tackling our nation's toughest challenges—and we're committed to the long-t…
Skills: Model-Based Systems Engineering, Model-Based System Architecting, Digital Engineering, Architecture Analysis, SysML
Waltham, Massachusetts, United States • On-site
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Lead the strategy, design, and operations of the enterprise technology foundation, including cloud platforms, network architecture, and end-user support. Manage a team of engineers and support staff while ensuring infrastructure reliability, security, and alignment with business goals.
Requires over 10 years of IT infrastructure experience with at least 3 years in senior leadership and a proven track record in hybrid/cloud environments. A bachelor's degree in Computer Science or a related field is required or equivalent professional experience.
Benchmark Senior Living is seeking a Senior Director of IT Infrastructure to lead the strategy, design, and operations of our enterprise technology foundation. This is a senior leadership role with direct accountability for infrastructure reliability, security posture, end-user support, and the engineering capability that underpins our communities and corporate systems.
About the Role
You will own the end-to-end infrastructure and support function, from on-premises systems across our community portfolio to cloud platforms, network architecture, endpoint environments, and the service desk team serving associates across all locations. You'll manage a team of engineers and support staff, partner closely with application, security, and BI leadership, and serve as the technical authority on infrastructure investment and design decisions. This role reports to the SVP of Information Technology.
A key expectation of this role is the ability to communicate clearly and credibly across the organization, with frontline support staff, peer directors, operations leaders, and executive stakeholders. The right candidate can explain a network outage to a community executive director and a capital investment case to the CFO with equal confidence.
What You'll Lead
Infrastructure Strategy & Architecture
• Define and own the multi-year infrastructure roadmap, including cloud, data center, and network strategy
• Architect reliable, scalable, and secure environments across corporate and community locations
• Lead IaaS/SaaS platform decisions, vendor evaluations, and technology lifecycle management
• Ensure infrastructure is designed to support AI workloads, data platforms, and emerging operational technology
Network Engineering & Support
• Own network architecture and operations across all sites (LAN/WAN, SD-WAN, wireless, firewall, and VPN)
• Drive standardization of network design across the community portfolio, balancing reliability with cost efficiency
• Manage network support staff and vendor relationships, ensuring consistent performance and rapid issue resolution
• Lead capacity planning and network refresh cycles in coordination with community operations
Service Desk & End-User Support
• Lead the service desk function, including staffing, tooling, SLA performance, and associate satisfaction
• Establish and maintain ITSM processes: ticket workflows, escalation paths, knowledge management, and reporting
• Drive a support culture that is responsive, consistent, and oriented toward first-contact resolution
• Use service desk data to identify recurring issues, inform infrastructure decisions, and reduce avoidable volume
Engineering & Operations
• Lead a team of engineers and support staff across infrastructure, network, and service desk; foster a culture of technical rigor and continuous improvement
• Maintain high availability through sound redundancy, monitoring, and incident response practices
• Drive automation, standardization, and documentation across all infrastructure domains
• Own disaster recovery and business continuity planning and testing
Security & Compliance
• Partner with IT Security to ensure infrastructure controls align with HIPAA, HITECH, and organizational policy
• Oversee access control, endpoint management, and infrastructure hardening
• Support audit readiness and remediation across all infrastructure-owned controls
Financial & Vendor Stewardship
• Manage infrastructure budget, vendor contracts, and renewal cycles across engineering, network, and support
• Identify and execute cost optimization opportunities across licensing, hosting, and support agreements
• Build business cases for capital investments and present recommendations to IT and finance leadership
What You Bring
Leadership & Communication
• Communicates with clarity and credibility at every level, adjusting depth and framing without losing accuracy
• Translates technical risk and investment decisions into business language; comfortable presenting to senior leadership and finance
• Builds trust with non-technical stakeholders by being responsive, direct, and consistent
• Leads teams with different skill profiles and develops people intentionally, from senior engineers to frontline support staff
• Strong project management instincts with the ability to manage competing priorities without losing sight of long-term goals
• Collaborative and comfortable influencing without direct authority across departments
Experience
• 10+ years in IT infrastructure and operations, with at least 3 years in a senior leadership role overseeing multiple functions
• Proven track record managing enterprise environments: on-prem, hybrid, and cloud (Azure preferred)
• Experience leading or transforming a service desk function, including ITSM tool ownership and SLA governance
• Experience in multi-site or distributed organizations; healthcare or senior living a plus
• Strong vendor management experience across hardware, networking, cloud providers, and managed services
Technical Depth
• Network architecture: LAN/WAN, SD-WAN, wireless, firewall, and VPN
• Server and storage: virtualization (VMware/Hyper-V), SAN/NAS, backup and recovery
• Cloud platforms: Azure or AWS infrastructure services, identity (Entra ID/Active Directory)
• Endpoint and identity management: Intune, MDM, MFA, PAM
• ITSM platforms: ServiceNow or equivalent
• Familiarity with Operational Technology environments (access control, nurse call, building systems) a plus
Education
Bachelor's degree in Computer Science, Information Systems, or a related field — or equivalent professional experience.
Transforming Lives Through Human Connection Benchmark Senior Living was founded in 1997 by the company’s Chairman and CEO Tom Grape. Tom had long recognized the value of the consumer-centered approach to senior living and the many health and social benefits the philosophy offers residents. Not only had Tom decided to make senior living his life’s work, but he did so with a commitment to set the industry standard – to be the benchmark. Today, Benchmark is a leader in senior living throughout the Northeast, offering independent living, assisted living, mind and memory care, continuing care retirement communities and respite care options in 63 communities across seven states. The company is the largest provider of mind and memory care in New England and has been at the forefront of this specialty throughout its history. Today, the company operates 11 communities dedicated to memory services and nearly all its communities offer personalized, needs-based mind and memory care. Benchmark’s core values of Called to Care, Better Together and Be the Benchmark guide its mission of not only providing world-class care, but doing so in a way that keeps Benchmark focused on who and what matters most: our residents, their families and our associates.
Offices: 674 W HOLLIS ST, Nashua, New Hampshire 03062, us
View all jobs at Benchmark Senior Living at Nashua CrossingsBased on 1726 listings with disclosed salaries, most security & safety jobs in Massachusetts pay between $80k–$203k per year. Individual offers vary with seniority, company size, and specialization.
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