Phoenix, Arizona, United States · On-site
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Skills: Customer Service, Product Knowledge, Sales, Relationship Building, Beauty Consulting
Phoenix, Arizona, United States · Hybrid
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Phoenix, Arizona, United States · On-site
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Phoenix, Arizona, United States · On-site
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Phoenix, Arizona, United States · Hybrid
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Phoenix, Arizona, United States · On-site
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Phoenix, Arizona, United States · On-site
$16/hr–$18/hr
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Phoenix, Arizona, United States · On-site
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Phoenix, Arizona, United States · On-site
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Phoenix, Arizona, United States · On-site
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Phoenix, Arizona, United States · On-site
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Phoenix, Arizona, United States · Hybrid
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Phoenix, Arizona, United States · On-site
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Phoenix, Arizona, United States · On-site
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Phoenix, Arizona, United States · On-site
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Phoenix, Arizona, United States · On-site
$66k–$81k/yr
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Phoenix, Arizona, United States · On-site
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Phoenix, Arizona, United States · On-site
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Phoenix, Arizona, United States • On-site
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Drive sales and enhance customer experiences by providing personalized beauty advice and tailored product recommendations. Maintain strong client relationships and support store operations through inventory management and educational workshops.
Requires 1-2 years of retail experience, preferably in the beauty industry, and a high school diploma. Candidates must have flexible availability for evenings, weekends, and holidays, along with a passion for beauty trends.
About Bluemercury
With 178 locations across the country and growing, Bluemercury pioneered a client-first service model that emphasizes hyper-personalized, high-quality beauty interactions. The leading luxury beauty destination and Macy’s, Inc. nameplate offers a highly curated and premium product assortment across a range of categories, Bluemercury helps people discover their unique self by shining a light on what makes them wonderfully distinctive. As Bluemercury continues to evolve, it remains committed to its original intent to serve people and embrace its purpose to be the ultimate specialist in the beauty of every individual. For more information, please visit www.bluemercury.com.
Job Overview
We are seeking a passionate Beauty Expert to join our team. As a key member of our team, you will play a vital role in enhancing our customers' beauty experiences through exceptional service, in-depth product knowledge, and expert beauty advice. As a Bluemercury Beauty Expert (BE) you drive sales and optimize customer service throughout your client interactions while building relationships. You are a beauty advocate who consistently role models a best-in-class service experience by assisting our clients and meeting their beauty needs. Your keen awareness of current trends and ability to connect with others makes you an essential colleague on the Bluemercury team.
Key Responsibilities
Build Client Relationships: Build and maintain strong, personalized relationships with customers. Provide a welcoming and inclusive atmosphere for all clients, ensuring they feel valued and understood.
Share Your Product Expertise: Possess extensive knowledge of beauty products across various categories including skincare, makeup, haircare, and fragrances. Continuously update knowledge on the latest products and trends in the beauty industry.
Customize Recommendations: Offer tailored product recommendations based on individual client needs, preferences, and skin types. Conduct product demonstrations and provide application tips to enhance customer experience.
Sales & Promotion: Drive sales through effective communication of product benefits and promotions. Encourage repeat business by informing customers about loyalty programs and upcoming events.
Support Inventory Management: Assist in stock management, ensuring product availability, and maintaining an organized and visually appealing store environment.
Participate in Educational Workshops: Participate in and occasionally lead in-store beauty workshops, sharing expertise and tips with customers in a group setting.
Share Feedback & Insights: Collect customer feedback on products and services, providing insights to the management team for continuous improvement.
Qualifications
Essential Physical Requirements you will perform
What we can offer you
This job description is not all inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy’s, Inc. reserves the right to amend this job description at any time. Macy’s, Inc. - including Macy’s, Bloomingdale’s, and Bluemercury - is an equal opportunity employer, committed to a diverse and inclusive work environment.
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To explore our current job openings, go to bluemercury.com/pages/careers
With locations in coveted neighborhoods across the country, Bluemercury takes beauty personally. Founded on a client-first service model that emphasizes hyper-personalized, high-quality experiences, the leading luxury beauty destination and Macy’s, Inc. nameplate offers a highly curated and premium product assortment across a range of categories. Bluemercury is redefining modern luxury in beauty and as it evolves, it remains committed to its exceptional customer service origins and embraces its purpose to be the ultimate specialist in the beauty of its clients. For more information, please visit www.bluemercury.com.
Offices: 28-07 Jackson Avenue, Long Island City, New York 11101, US
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