Melbourne, Victoria, Australia · Hybrid
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Join our team at Thermo Fisher Scientific as a Senior Customer Service Representative, where you'll contribute to our mission to make the w…
Skills: Customer Service, Order Management, Quotations, Master Data Maintenance, ERP
Melbourne, Victoria, Australia · On-site
Associate Photographer <br> Job Description <br> Location: South East Melbourne or the Mornington Peninsula Region About Domain and CoStar Group Domain is one of Australia’s most trusted and loved property brands, helpin…
Skills: Architectural Photography, Videography, Matterport 3D Captures, Drone Photography, Adobe Photoshop
Melbourne, Victoria, Australia · Hybrid
Who We Are At AGCO, we don’t just build machines - we help feed the world. Through our Farmer-First approach, we deliver intelligent, sustainable farming solutions that empower farmers to maximize productivity and profit…
Skills: Sales Management, Account Management, Dealer Network Management, Commercial Acumen, Stakeholder Influence
Melbourne, Victoria, Australia · On-site
Turn Great Service into Member Loyalty; Create Experiences That Keep People Moving The Opportunity At Zap Fitness, fitness is about discovery - helping people find their path, push their limits and build habits that last…
Skills: Customer Service, Sales, Communication Skills, Computer Skills, Relationship Building
Albert Park, New South Wales, Australia · On-site
Turn Great Service into Member Loyalty; Create Experiences That Keep People Moving The Opportunity At Zap Fitness, fitness is about discovery - helping people find their path, push their limits and build habits that last…
Skills: Customer Service, Sales, Communication, Presentation Skills, Computer Literacy
Melbourne, Victoria, Australia · Hybrid
Overview At Evotix, we’re looking for Business Development Representatives (BDRs) to identify opportunities, engage prospects, and build the foundation for successful sales. In this role, you’ll work closely with Account…
Skills: Prospecting, Lead Generation, Pipeline Management, Market Research, Storytelling
Melbourne, Victoria, Australia · Hybrid
Company Description About Hub Australia: Hub Australia provides premium workspaces, business networks, and services across 16 locations in Sydney, Melbourne, Brisbane, Canberra, Adelaide and Perth. Founded and headquarte…
Skills: Sales Development, Lead Qualification, Proposal Building, Outbound Prospecting, Upselling
Melbourne, Victoria, Australia · On-site
$60/hr–$75/hr
Job Description Join our program supporting Airbnb’s Luxe program as a Home Consultant and help us uphold the exceptional quality and hospitality standards expected from the luxury homes in Airbnb’s Luxe offering. As par…
Skills: Communication Skills, Attention To Detail, Property Evaluation, Photography, Report Writing
Melbourne, Victoria, Australia · On-site
Company Description As market leaders and experts in luxury furniture design, we take pride in our commitment to quality and innovation. For over 60 years, Nick Scali has been a nationally recognized household name in th…
Skills: Customer Service, Sales Techniques, Product Knowledge, Visual Merchandising, Interpersonal Skills
Melbourne, Victoria, Australia · Hybrid
Job Description: At Ferring Pharmaceuticals, we help people around the world build families and live better lives. We are entrepreneurial and innovative, with a global team focused on scientific advances in the areas of …
Skills: Pharmaceutical Sales, Account Management, CRM Management, Territory Management, Medical Terminology
Melbourne, Victoria, Australia · On-site
Optus is one of Australia’s leading telecommunications providers, connecting more than 11 million customers every day across mobile, broadband and digital solutions. We’re looking for a vibrant and motivated THREE Casual…
Skills: Customer Service, Technical Support, Problem Solving, Conflict Resolution, Communication
Melbourne, Victoria, Australia · On-site
Company Description Burson are Australia’s preferred Trade Supplier of Parts, Tools, Accessories & Workshop Equipment Australian Owned & Operated, we have over 225 stores nationwide, over 850 delivery vehicles and availa…
Skills: People Leadership, Inventory Management, Financial Performance Management, Customer Relationship Management, OH&S Compliance
Melbourne, Victoria, Australia · On-site
Company Description Australia’s Highest-Paid Furniture Sales Professionals Work Here As Australia’s leading furniture retailer, we offer industry-leading base salaries, uncapped commission, and genuine Six-figure earning…
Skills: Sales Closing, Communication, Customer Service, Consultative Selling, Relationship Management
Melbourne, Victoria, Australia · Remote OK
$70k–$100k/yr
Company Description Sectigo is the most innovative provider of certificate lifecycle management (CLM), delivering solutions that help the world’s largest brands simplify how digital trust is managed and scaled. Sectigo’s…
Skills: Outbound Prospecting, Lead Generation, Cold Calling, Cold Emailing, CRM Management
Melbourne, Victoria, Australia · Remote OK
$200k–$240k/yr
Company Description Sectigo is the most innovative provider of certificate lifecycle management (CLM), delivering solutions that help the world’s largest brands simplify how digital trust is managed and scaled. Sectigo’s…
Skills: Channel Management, Sales Strategy, Partner Recruitment, Pipeline Development, Deal Negotiation
Melbourne, Victoria, Australia · On-site
Job Description Make a real impact – create opportunities and change lives Are you passionate about supporting people with disability to secure employment that could change their life? Do you have a knack for identifying…
Skills: Relationship Building, Sales, Business Development, Recruitment, Case Management
Melbourne, Victoria, Australia · On-site
Job Description Make a real impact – create opportunities and change lives Are you passionate about supporting people with disability to secure employment that could change their life? Do you have a knack for identifying…
Skills: Relationship Building, Sales, Business Development, Recruitment, Case Management
Melbourne, Victoria, Australia · On-site
Company Description Our Student Marketeers are the face of the Red Bull brand and are our product ambassadors both on & off campus. The purpose of the role consists of three folds, approaching consumers driving positive …
Skills: Brand Ambassadorship, Product Sampling, Sales Support, Merchandising, Relationship Building
Melbourne, Victoria, Australia · On-site
Company Description Our Student Marketeers are the face of the Red Bull brand and are our product ambassadors both on & off campus. The purpose of the role consists of three folds, approaching consumers driving positive …
Skills: Brand Ambassadorship, Product Sampling, Sales Support, Merchandising, Relationship Building
Melbourne, Victoria, Australia · On-site
Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It With Pride. Mondelēz International empowers people to snack right in over 150 countries …
Skills: Merchandising, Sales, Customer Service, Relationship Building, Communication
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Provide high-level professional customer service focusing on first-time resolution and order management. Collaborate with cross-functional teams to support account strategies and maintain accurate records in ERP and CRM systems.
Tertiary qualifications in science or a related degree are preferred. Candidates must possess excellent computer literacy, strong communication skills, and the ability to remain composed in complicated circumstances.
Join our team at Thermo Fisher Scientific as a Senior Customer Service Representative, where you'll contribute to our mission to make the world healthier, cleaner, and safer. You'll provide exceptional support throughout the customer lifecycle, handling administration, order management, quotations, and master data maintenance. Working in a diverse environment, you'll collaborate with cross-functional teams to deliver outstanding service while maintaining the highest standards of accuracy and professionalism. This role offers professional development opportunities while contributing to groundbreaking scientific advances.
Job Title: Senior Customer Care Representative
Job Location: Scoresby, Melbourne, Australia
Reports to: Customer Care Team Leader
As a Senior Customer Care Representative, you will provide the highest level of professional, efficient customer service for our critical customers. This includes focusing on 'first-time resolution', meaning resolving customer issues or inquiries during their initial contact with us without further follow-up. You will need to demonstrate this level of service while supporting business development and sales growth.
Deliver and maintain unparalleled service, working with all departments to accelerate the customer experience.
Support the overall strategy for assigned accounts, incorporating business unit-level account goals and objectives.
Participate in and support regular account reviews and business updates with key partners, and proactively communicate critical opportunities or issues internally, including forwarding leads to sales for qualification.
Record all activity within the Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) systems.
Communicate effectively with customers and employees, working together for outstanding results.
Ensure compliance with processes around regulated activities and follow the company’s quality systems, ISO 9000, and operating procedures.
Maintain a professional and positive outlook whilst being committed to the core values of Integrity, Intensity, Innovation and Involvement.
Involvement in identifying and defining problem areas for improvement.
Tertiary qualifications in science or a related degree are preferred.
Excellent computer literacy and learning new concepts and packages as needed.
Ability to remain professional and composed when presented with complicated circumstances.
Strong results, focus and attention to detail.
Excellent interpersonal and communication skills with the ability to achieve results.
Join our team and take advantage of these great benefits!
Health & Wellbeing: Join a company that prioritises your health & wellbeing with comprehensive benefits, wellness programs, and an Employee Assistance Program providing confidential support for personal and work-related issues.
Flexibility: Balance your work and personal life with flexible arrangements.
Extra Leave: Benefit from generous leave policies, including the option to purchase additional leave, paid birthday leave, and company-paid parental leave.
Charitable Giving & Volunteering: Make an impact with paid volunteer time to support non-profit organisations that matter to you.
Learning & Development: Advance your career with access to online courses via Thermo Fisher Scientific University Plus and LinkedIn learning, workshops, and mentorship programs for continuous learning and skill development.
WGEA Employer of Choice for Gender Equality
About Thermo Fisher Scientific Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. For more information, please visit www.thermofisher.com.
Offices: 168 Third Avenue, Waltham, MA, US
There are currently 559 open sales positions in Melbourne, Australia listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Accent Group Limited, Bapcor Limited, DUSK.com, Alliance Automotive Group, Early Start Australia, among others. Browse the listings above to see every active employer.
Yes — 175 of the 559 open sales positions offer remote or hybrid work (31 remote, 144 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
