Makati, Metro Manila, Philippines · On-site
At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America…
Skills: People Management, Performance Coaching, Operational Management, Customer Experience, Staff Development
Makati, Metro Manila, Philippines · Hybrid
About the Job Location: Bonifacio Global City (BGC), Taguig Corporate Title: Senior Manager to Assistant Vice President Work Arrangement: Hybrid Our Consumer Lending team is looking for an experienced and strategic leade…
Skills: Product Management, Strategic Thinking, Data Analysis, Leadership, Microsoft Excel
Makati, Metro Manila, Philippines · On-site
Job Description WHAT YOU’LL DO As a Sales Advisor at H&M, you’ll play a key role in creating an outstanding customer experience. You’ll welcome customers, guide them through your store, and support them in finding what…
Skills: Customer Service, Fashion Knowledge, Retail Sales, Visual Merchandising, Team Collaboration
Makati, Metro Manila, Philippines · On-site
About the Product Manager position We are looking for a responsible and driven Product Manager to join our team. You will work with our cross-functional teams to help them design, build and roll-out products that deliver…
Skills: Vendor Management, Sales Forecasting, Go-to-Market Planning, Lead Generation, Project Scoping
Makati, Metro Manila, Philippines · On-site
Job Summary The position is responsible in growing the card acquisition business in the assigned area. The jobholders should be able to utilize all programs and sales channels available such as but not limited to the Met…
Skills: Card Acquisition, Sales Strategy, Relationship Management, Business Development, Market Analysis
Makati, Metro Manila, Philippines · On-site
Consumer Growth Manager JOB SUMMARY : The jobholder is a primary driver of strategies to grow and develop new business opportunities within the bank in line with growing its chosen customer base through ecosystem partner…
Skills: Strategy Development, Partnership Management, Customer Acquisition, Program Management, Analytical Skills
ThumbtackMakati, Metro Manila, Philippines · Remote OK
Thumbtack helps millions of people confidently care for their homes. Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience.…
Skills: Inbound Sales, Outbound Sales, Customer Experience, Cross-selling, Problem Solving
Turner & TownsendMakati, Metro Manila, Philippines · On-site
Company Description Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources…
Skills: Programme Management, PMO, Stakeholder Management, Governance Frameworks, Risk Management
Makati, Metro Manila, Philippines · On-site
Our people are ambitious and humble, believing in what they do and convinced that our purpose is shaping a world of trust. With responsibility and openness, they daily serve our 400.000 clients in 140 countries, to bette…
Skills: Business Development, Sales Process Management, Lead Generation, Consultative Selling, Client Retention
ThumbtackMakati, Metro Manila, Philippines · Remote OK
Thumbtack helps millions of people confidently care for their homes. Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience.…
Skills: Sales, Pipeline Management, Prospecting, Salesforce, Revenue Generation
Makati, Metro Manila, Philippines · On-site
To plan and carry out all sales activities on assigned accounts or areas. Responsible for ensuring customer satisfaction and managing quality of product and service delivery.Resolves customer complaints by investigating …
Skills: Sales Planning, Account Management, Customer Satisfaction, Complaint Resolution, New Customer Acquisition
Makati, Metro Manila, Philippines · On-site
Be #InGoodHands with Metrobank Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded i…
Skills: Cash Handling, Customer Service, Signature Verification, Fund Transfers, Remittances
Makati, Metro Manila, Philippines · Hybrid
Senior Account Executive Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as…
Skills: Account Management, Business Development, Client Relationship Management, Analytical Thinking, Strategic Planning
Makati, Metro Manila, Philippines · On-site
Company Description Raffles and Fairmont Makati offer a refined blend of heritage, luxury, and contemporary elegance in the heart of Manila’s financial and commercial district. With world-class hospitality and exceptiona…
Skills: Integrated Marketing Campaigns, Content Creation, Digital Marketing, Brand Management, Event Coordination
Makati, Metro Manila, Philippines · Remote OK
Position Summary Support the development, optimization, and ongoing maintenance of the company’s AI-powered analytics platform built on Snowflake. This role combines business analytics, semantic modeling, AI knowledge ma…
Skills: SQL, Microsoft Excel, Conversational Analytics, Semantic Modeling, AI Prompt Engineering
Makati, Metro Manila, Philippines · Hybrid
About the Project TSMG is supporting a large-scale Robotics AI data collection project that helps improve artificial intelligence and robotics systems through real-world video recordings. To support this initiative, we a…
Skills: Community Outreach, Participant Recruitment, Relationship Management, Scheduling, Interpersonal Communication
Makati, Metro Manila, Philippines · Hybrid
Job Summary We are looking for a motivated and confident Appointment Setter / Cold Caller to join our team. Your main responsibility is to connect with potential clients from a company-provided list of leads, introduce o…
Skills: Cold Calling, Appointment Setting, Telemarketing, English Communication, Interpersonal Skills
Makati, Metro Manila, Philippines · On-site
The Marketing Intern (Social Media and Livestream Support) will assist in the execution of live streaming for e-commerce brands and help drive social media engagement by developing promotional content and managing the co…
Skills: Social Media Management, Livestreaming, Content Strategy, E-commerce, Performance Metrics
Makati, Metro Manila, Philippines · On-site
The Marketing Intern (Social Media and Livestream Support) will assist in the execution of live streaming for e-commerce brands and help drive social media engagement by developing promotional content and managing the co…
Skills: Livestream Management, Social Media Management, Content Strategy, Performance Metrics Monitoring, Marketing Communications
Makati, Metro Manila, Philippines · On-site
Microsoft Technology Associate (MTA) About the Role We are seeking a detail-oriented and customer-focused Microsoft Technology Associate to support Enterprise Agreement (EA), Cloud Solution Provider (CSP), and other Micr…
Skills: Microsoft Licensing, Customer Advisory, Agreement Management, Analytical Skills, Relationship Building
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The Team Leader is responsible for driving team performance to meet metrics, goals, and sales targets through coaching and motivation. They act as a liaison between agents and management while overseeing day-to-day operations and HR-related staff issues.
The candidate must be able to manage operational floor activities, conduct performance appraisals, and implement process improvements. Experience in supervisory authority and staff training is required to ensure a superior customer experience.
At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. At Probe, expect to think differently, challenge the norm and find your purpose.
The Team Leader will drive the performance of the teammates to continuously hit metrics and goals. His role is to coach, motivate and engage teammates to ensure that they are a productive resource to ProbeGroup Philippines, Inc. He will also act as a liaison between the teammates and other departments
To manage the day–to-day planning, operation and problem-solving of a team of agents to meet with the required service level components, standards and sales targets, to develop the team to ensure delivery of a consistently superior customer experience by highly knowledgeable and customer-focused agents and to act as the communication between the Teammates and Management.
Delivery of team sales, service level components, quality and productivity targets & indicators.
People Management, including all HR related issues, as well as staff development.
Operational Management: Managing the floor, adherence to schedule.
Ownership and problem resolution.
Call monitoring, coaching and feedback, responsibility for delivery of the defined customer experience in every call.
Responsible for Training and development of staff.
Recommendations for product and process development based on customer feedback and analysis of the same.
Conducting performance appraisal for the team.
Compiling reports on team’s performance and customer feedback.
Communication and being a focal point of dissemination of information from management to team and vice versa.
Work closely with team members to solve customer problems. Also needs to understand the agent's problems and weaknesses.
Offers solutions and suggestions for process and product improvement to management.
Required making decisions on any matters relating to improving revenue generation & customer satisfaction with regards insofar as it affects call handling processes.
Possesses certain additional supervisory level authority for reversal of charges.
Responsible for making decisions on training requirements for team members and adjusting targets to suit the needs of the business.
Responsible for all HR-related issues affecting team members including conducting appraisals, confirmations, promotions and terminations.
Probe CX is a global customer experience organisation focused on creating environments where digitally-enabled CX thrives. A part of Probe Group, we enhance experiences with the right blend of people and technology to help our clients achieve their CX transformation goals. Partnering with organisations across more than 11 industries, our solutions help unlock trapped CX value. We create meaningful interactions that exceed expectations through our digitally-powered, people-first approach. Rooted in a culture of diversity, accountability and respect, Probe CX designs scalable, end-to-end CX solutions by understanding the challenges of our clients, their employees and their customers. From managed and outsourced services to intelligent automation and workforce transformation, our teams drive tangible results for businesses of all sizes. With over 40 years of experience building socially responsible and sustainable CX solutions, we are the partner of choice for next-generation driven CX. Join the next generation of CX. We are always looking for passionate people to join our global team and help us design the future of customer experience. Explore our open roles at https://careers.probecx.com/global/en or reach out to our recruitment teams directly at [email protected] (AU) or [email protected] (PH).
Offices: Level 7, South Tower, 485 La Trobe Street, Melbourne, Victoria 3000, AU · Gold Coast, QLD, AU · Lewisville , Texas, US · Sydney, NSW, AU · Maroochydore, QLD, AU
There are currently 214 open sales positions in Makati, Philippines listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include BDO Unibank, Metrobank, Booth, Cartrack, Solenis, among others. Browse the listings above to see every active employer.
Yes — 55 of the 214 open sales positions offer remote or hybrid work (14 remote, 41 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
