Hà Nội, Vietnam · On-site
Introduction The Account Manager is a proactive and strategic leader responsible for overseeing a specific business vertical. This role involves ensuring smooth operations, achieving key performance metrics, and leading …
Skills: Client Management, Client Retention, Operations Management, Leadership, Problem Solving
Hà Nội, Vietnam · Hybrid
$20000k–$37000k/mo
About Globibo Globibo is a comprehensive Conference Technology Company as well as an International Language Service & Training Provider. We are the largest Integrated Event Technology Provider in South East Asia and benc…
Skills: Account Servicing, Project Management, B2B Sales, Customer Relationship Management, Proposal Writing
Ho Chi Minh City, Vietnam · On-site
JOB DESCRIPTION: ABOUT ABBOTT Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technolog…
Skills: TAVI, TMTI, Structural Heart Imaging, Medical Imaging Interpretation, Account Management
Hà Nội, Vietnam · On-site
Passionate about football (soccer) and entrepreneurship? Stranger Soccer is expanding into key cities worldwide, and we are looking for a License Owner to establish and run the Stranger Soccer business in Hanoi. This is …
Skills: Business Management, Entrepreneurship, Team Leadership, Venue Sourcing, Digital Marketing
Hà Nội, Vietnam · On-site
Company Description About Grab and Our Workplace Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got y…
Skills: Driver Acquisition, Recruitment, Onboarding, Market Expansion, Partner Relationship Management
Hà Nội, Vietnam · On-site
JOB DESCRIPTION: About Abbott Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technolog…
Skills: Consultative Selling, Relationship Building, Product Detailing, Market Insight Analysis, Presentation Skills
Hà Nội, Vietnam · On-site
WHO WE ARE Maersk is a global leader in integrated logistics and has been an industry pioneer for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setti…
Skills: Sales, Business Development, Customer Relationship Management, Negotiation, Presentation Skills
Hà Nội, Vietnam · On-site
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less in…
Skills: Communication, Cross-Selling, Customer Centricity, Goal Attainment, Hospital Operations
Hà Nội, Vietnam · On-site
Location: Hà Nội Product: ETC + Vaccine Job Purpose: To drive performance in your territory through face-to-face and multi-channel detailing (medical communication) and to establish GSK as a key advisor by making relevan…
Skills: Customer Centric Selling, Planning Activities, Product Detailing, Sales Territory Management, Scientific Literacy
Hà Nội, Vietnam · On-site
About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have be…
Skills: Business Development, Sales Growth, Account Management, Freight Forwarding, Logistics Solutions
Hà Nội, Vietnam · On-site
TÓM TẮT CÔNG VIỆC - Điều phối và kiểm soát toàn bộ hoạt động vận hành đơn hàng xuất khẩu của phòng Kinh doanh Quốc tế. - Theo dõi và kiểm soát tiến độ thực hiện đơn hàng từ sản xuất, tồn kho, logistics đến giao hàng hoàn…
Skills: Export Operations, Logistics Management, Supply Chain Coordination, KPI Management, Data Analysis
Hà Nội, Vietnam · On-site
Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere. For 70 years, our team has driven meaningful innovations in kidney care. As we build …
Skills: Account Management, Tender Management, Sales Forecasting, Clinical Training, KOL Engagement
Hà Nội, Vietnam · Hybrid
Company Description SmartDev is an AI-powered software development company headquartered in Vietnam, part of the Verysell Group. We help global businesses deliver faster and build smarter — combining AI-driven developmen…
Skills: B2B Lead Generation, English Communication, Market Analysis, Sales Strategy, Customer Feedback Management
Hà Nội, Vietnam · Hybrid
Company Description SmartDev is an AI-powered software development company headquartered in Vietnam, part of the Verysell Group. We help global businesses deliver faster and build smarter — combining AI-driven developmen…
Skills: B2B Lead Generation, Market Research, English Communication, Negotiation, Persuasion
Hà Nội, Vietnam · Remote Solely
Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies in 30+ countries since 2010 to deliver secure customer and technical support. What if you had a chance to be …
Skills: Account Management, Stakeholder Management, KPI & SLA Monitoring, Conflict Resolution, Negotiation
Hà Nội, Vietnam · On-site
Company Description Fairmont Hanoi has officially opened its doors in the heart of Vietnam’s capital, marking the debut of the Fairmont brand in the country. The 241-room luxury hotel draws inspiration from the artistry …
Skills: Event Planning, Reactive Sales, Client Relationship Management, Budget Management, Team Leadership
Hà Nội, Vietnam · Hybrid
We’re hiring! Aon Vietnam is currently recruiting Associate Director – Account Management, to join our team in Hanoi Aon is in the business of better decisions At Aon, we shape decisions for the better to pro…
Skills: Customer Relationship Management, Written Communication, Verbal Communication, Analytical Thinking, Critical Thinking
Hà Nội, Vietnam · Hybrid
We’re hiring! Aon Vietnam is currently recruiting Deputy Manager – Account Management, to join our team in Hanoi Aon is in the business of better decisions At Aon, we shape decisions for the better to protect…
Skills: Customer Relationship Management, Written Communication, Verbal Communication, Analytical Thinking, Critical Thinking
Hà Nội, Vietnam · On-site
SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and to let our indiv…
Skills: Customer Service, Sales Performance, KPI Achievement, Visual Merchandising, Stock Management
Ho Chi Minh City, Vietnam · On-site
About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have be…
Skills: Business Development, Sales Growth, Account Management, Freight Forwarding, Logistics Solutions
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The Account Manager is responsible for overseeing a business vertical, ensuring smooth operations, and achieving key performance metrics. This includes managing client interactions, driving retention strategies, and resolving escalations to maintain high client satisfaction.
Candidates must have a Bachelor's degree in Business Administration or a related field and 5-7 years of experience in operations management or BPO. Proven leadership experience and strong communication skills are essential for managing large teams and stakeholders.
Introduction
The Account Manager is a proactive and strategic leader responsible for overseeing a specific business vertical. This role involves ensuring smooth operations, achieving key performance metrics, and leading a high-performing team. The ideal candidate will possess strong operational expertise and the ability to drive strategic initiatives within their assigned vertical.
Responsibility
The Account Manager analyzes and documents all client interactions to ensure a seamless and progressive communication flow. They are responsible for following through on action items to meet client demands and requirements, and for sharing interaction details with the internal team to facilitate appropriate actions.
Key expectation: Facilitate smooth and progressive client interactions, document follow-ups, and communicate client needs to the internal team.
This role requires a deep understanding of existing clients and the implementation of effective retention strategies. This includes providing fast support, personalizing interactions, and collecting feedback. The Account Manager must familiarize themselves with the clients business processes, services, products, and goals to build trust and meet their requirements.
Key expectations:
The Account Manager is responsible for fulfilling all commitments and meeting client requirements. They must create an environment that encourages open communication and provides a seamless experience for clients.
Regularly update clients on project progress, detailing work completed and resource management. The Account Manager must anticipate and prepare for potential challenges, leveraging past project experiences to mitigate future risks.
Key expectation: Ensure the Master Action Registry is closed within 30-60 days of an item being added, with a specific focus on closing Q2 and Q3 registries on time.
Attend to client feedback and constructive criticism, routing it to the appropriate department or resources for resolution. Conversely, the Account Manager must also communicate operational challenges to the client and work collaboratively to find mutually agreeable solutions.
Key expectation: Proactively address and resolve client feedback and escalations while also communicating internal challenges and collaborating on solutions.
Attractive compensation depending on experience and skills: Competitive Basic
Salary, End-of-year bonus and annual performance reviews.
An open and honest culture where people are valued, treated fairly and trusted and empowered;
Training and career development opportunities: Continuous and professional training to fully develop your potential.
All interested candidates are welcome to apply. Please send your English resume expressing your interest to us at [email protected].
Kindly note that due to the high volume of applications we receive, only shortlisted candidates will be contacted by our Talent Acquisition team.
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Offices: 8 Eu Tong Sen Street, Singapore, Central Singapore 59818, SG
There are currently 86 open sales positions in Hà Nội, Vietnam listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Aloha Consulting Group, Techcombank (TCB), VINFAST, Chinh Dai Steel, Grab, among others. Browse the listings above to see every active employer.
Yes — 13 of the 86 open sales positions offer remote or hybrid work (2 remote, 11 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
